Classic Collision Cumming

4.9 (3,836reviews)
99%
5825 Bethelview Road,  Cumming,  GA  30040

In operation 42 years, 10 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Cumming, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including FCA, Nissan, Honda/Acura and Hyundai; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Nissan
Ram

Reviews (3,836)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as flawless, exceeding expectations, and restoring vehicles to like-new condition. Communication was a standout strength, with many customers highlighting daily text updates, proactive status notifications, and prompt responses to questions throughout the repair process. Timeliness was another key highlight, as numerous customers noted their vehicles were completed ahead of the originally promised date. Customers also appreciated the professional and caring attitude of the entire team, from front desk staff to technicians. A few customers, based on their own comments, noted areas for improvement including inconsistent communication, unexpected cost increases beyond original quotes, and occasional delays related to parts ordering and insurance coordination.
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"... experience completely hassle-free. Most importantly, the quality of the work was exceptional. My vehicle looked absolutely amazing when it was finished—like it had never been damaged ..." Read more
"... ahead of the original estimated completion date. The quality of the repair is excellent—my Jeep looks as good as new, and you would never know it had been damaged. Their ..." Read more
"My car was returned to me in like new condition. The staff was very professional and walked me through ..." Read more
"The body shop guys did an amazing job. My truck looks brand new."
"... me informed throughout the entire repair process. My vehicle was repaired perfectly and returned on time. I truly appreciate their attention to detail and ..." Read more
"... the repairs. What impressed me the most was that they completed the work well ahead of the original estimated completion date. The quality of the repair is excellent—my ..." Read more
"The team completed repair before the promised time. Appreciated"
"... work with from front desk to service technicians. Finished early too!" Read more
"Was completed early"
"All though I was happy with service but the date they promised to get the car ready got delayed uneccessary 2 times due to one part not getting delivered ..." Read more
"... Collision has always done excellent work on our vehicles. Love that I'm kept up to date on progress of the repairs and car was completed on time as initially communicated." Read more
"Lack of communication and wrong communication caused issues with having transportation"
"Never gave us correct information. Changed reps and never told us"
"communication couild be more often."

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Classic Collision is hands down the best body shop around! Their customer service is second only to their expertise. I was informed throughout the process and they had my car ready as promised . They know the ropes of dealing with Insurance companies. I have used this body shop a number of times and they have never disappointed me. Michael is awesome!

Likely to Recommend

There is no other place I would go and I would definitely (and have) referred Classic. They take excellent care of the customer and their car!!

Repair Quality

Always exceeds my expectations

Customer Service

Expertise is awesome - the customer service is out of this world!

Returned Clean

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Repair Quality

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My Experience

Very courteous and professional staff.

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My Experience

People were very friendly and helpful. Service for car was quickly completed and we are very happy with work. Great place!

Likely to Recommend

Great service!

Repair Quality

Very friendly and helpful. Appreciate the work they did and effort to make it easier for us.

Customer Service

Very friendly and helpful

Returned Clean

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Repair Quality

Excellent repair car look amazing

Customer Service

Returned Clean

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My Experience

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Repair Quality

Customer Service

My Experience

Darryl does a fantastic job of quality control. Our CLS 450 looks beautiful and like a new car. Everything was perfectly installed. Thank you for a job well done.

My Experience

The best repair shop around and the very best customer service !!

Likely to Recommend

Repair Quality

Darrell was very welcoming and so was Lisa. I had overall a wonderful experience and I know I can reach out to them if I need further help. Thank you,

Customer Service

Returned Clean

My Experience

Service writer Mike was extremely helpful and responsive to my concerns, and kept me informed on the status of my repair.

Likely to Recommend

Repair Quality

Repair was accomplished well with in the specified time.

Customer Service

Both Lisa the receptionist and Mike were extremely attentive to our requests.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great job. Great communication!

Customer Service

Returned Clean

My Experience

Daryl went over & above. He invited me to see the repairs and the parts that were ordered. He updated on the progress of the repairs. Very professional, informative and the work was nicely done. I would highly recommend your shop to my family and friends. Thank you!

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Customer Service

Daryl was fantastic! He went over & above. He communicated with me, invited me to see the repairs, which I appreciated. We reviewed the repairs. Daryl was professional and provided all the information I needed. I would gladly recommend Classic Collision to my family and friends. I would also recommend Nationwide.

Likely to Recommend

Repair Quality

Got it down a lot faster than anticipated so that was cool!

Customer Service

Communication was great

Returned Clean

My Experience

Michael was wonderful .. thank you so much for getting my car repaired and back to me so quickly.

Likely to Recommend

Repair Quality

Michael was wonderful at explaining the entire repair process and kept me informed every step of the way. He was able to get the repairs completed quickly and had my car ready in time for my trip. I truly appreciated his professionalism, excellent communication, and commitment to great customer service. Thank you, Michael!

Customer Service

Michael was wonderful at explaining the entire repair process and kept me informed every step of the way. He was able to get the repairs completed quickly and had my car ready in time for my trip. I truly appreciated his professionalism, excellent communication, and commitment to great customer service. Thank you, Michael!

Returned Clean

My Experience

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Customer Service

Returned Clean