Classic Collision Cumming

4.9 (3,864reviews)

98%

(678) 807-8030

5825 Bethelview Road, Cumming, GA 30040

98%

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5825 Bethelview Road
Cumming, GA 30040

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About Classic Collision Cumming

See Photos

5825 Bethelview Road
Cumming, GA 30040

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 42 years, 10 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Cumming, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including FCA, Nissan, Honda/Acura and Hyundai; making us a leader in comprehensive collision repair.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 6:00 pm
Tue	8:00 am - 6:00 pm
Wed	8:00 am - 6:00 pm
Thu	8:00 am - 6:00 pm
Fri	8:00 am - 6:00 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

Acura

Chrysler

Dodge

Fiat

Honda

Hyundai

I-Car

Jeep

Nissan

Ram

Call

Website

Reviews (3,864)

Sort By:
Newest
Rating

3,215 Customers Rated

5 Stars

75.7% Complete

(2924)
4 Stars

4.8% Complete

(187)
3 Stars

1.2% Complete

(45)
2 Stars

0.6% Complete

(23)
1 Star

0.3% Complete

(10)
< 1 Star

0.7% Complete

(26)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for exceptional service quality, outstanding communication, and timely repairs. Many highlighted the high standard of repair work, with vehicles returned looking brand new and damage virtually undetectable. Regular updates throughout the repair process were frequently commended, with customers appreciating being kept informed at every stage. Repairs were often completed ahead of the originally promised date, which was a recurring positive highlight. The professionalism, friendliness, and attentiveness of the staff were widely appreciated, with many customers expressing willingness to return and recommend the shop to family and friends. A few customers noted areas for improvement directly from their experience, including inconsistent communication in some cases, unexpected cost increases beyond quoted amounts, and occasional issues with incomplete repairs or parts quality upon vehicle return.

Select to learn more

Service Quality
Timeliness
Communication

"... experience completely hassle-free. Most importantly, the quality of the work was exceptional. My vehicle looked absolutely amazing when it was finished—like it had ..." Read more

"... ahead of the original estimated completion date. The quality of the repair is excellent—my Jeep looks as good as new, and you would never know it had been ..." Read more

"... repairing damage on my car by a hit and run driver. They have a very helpful staff and did the whole job in a couple of days. Im very pleased and definitely ..." Read more

"Had to have my whole tailgate replaced, painted and all emblems put on. It all got done in 48 hours and ..." Read more

"The repair looks perfect. They kept us fully informed of status and expected completion date and delivered ..." Read more

"... the repairs. What impressed me the most was that they completed the work well ahead of the original estimated completion date. The quality of the repair ..." Read more

"The team completed repair before the promised time. Appreciated"

"Was completed early"

"All though I was happy with service but the date they promised to get the car ready got delayed uneccessary 2 times due to one part not getting delivered ..." Read more

"Great communication and quality of work. Excellent people to work with from front desk to service technicians. ..." Read more

"Thank you so much! The shop contacted me every day and provided me with the information step by step."

"Never gave us correct information. Changed reps and never told us"

"Took a couple weeks to get connected with my agent. Calls did not occur at scheduled times resulting in phone tag."

"Updates and information are very limited regarding to the process."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... experience completely hassle-free. Most importantly, the quality of the work was exceptional. My vehicle looked absolutely amazing when it was finished—like it had ..." Read more

"... ahead of the original estimated completion date. The quality of the repair is excellent—my Jeep looks as good as new, and you would never know it had been ..." Read more

"... repairing damage on my car by a hit and run driver. They have a very helpful staff and did the whole job in a couple of days. Im very pleased and definitely ..." Read more

"Had to have my whole tailgate replaced, painted and all emblems put on. It all got done in 48 hours and ..." Read more

"The repair looks perfect. They kept us fully informed of status and expected completion date and delivered ..." Read more

"... the repairs. What impressed me the most was that they completed the work well ahead of the original estimated completion date. The quality of the repair ..." Read more

"The team completed repair before the promised time. Appreciated"

"Was completed early"

"All though I was happy with service but the date they promised to get the car ready got delayed uneccessary 2 times due to one part not getting delivered ..." Read more

"Great communication and quality of work. Excellent people to work with from front desk to service technicians. ..." Read more

"Thank you so much! The shop contacted me every day and provided me with the information step by step."

"Never gave us correct information. Changed reps and never told us"

"Took a couple weeks to get connected with my agent. Calls did not occur at scheduled times resulting in phone tag."

"Updates and information are very limited regarding to the process."

Frank (Hyundai owner) reviewed 9/24/26

I would highly recommend this branch to my friends

Mike Hendrix goes above and beyond, he is an example for great customer service and care.

Lisa, is a great representative for this company

Amanda (Mazda owner) reviewed 9/24/26

Chris (GMC owner) reviewed 9/23/26

Oscar (Ford owner) reviewed 9/21/26

Maria (Acura owner) reviewed 9/21/26

Friendly personnel. Darryl Austin was very efficient having great customer service. The car repair was perfect as explained on the quote. Thank you for the good work Maria B

Christopher (Lexus owner) reviewed 9/16/26

Michael did a great job keeping me updated on the progress of the repairs. He was extremely helpful and responsive to me. Overall very pleasant experience.

Jeremy (Chevrolet owner) reviewed 9/14/26

Nancy (Nissan owner) reviewed 9/7/26

Madalyn (Nissan owner) reviewed 9/2/26

Audrey (Toyota owner) reviewed 8/31/26

Yes, I did it and I will again.

quality job in acceptable frame time

i like CC customer service

Devanshu (Honda owner) reviewed 8/31/26

Very good experience with shop! They were very proactive, professional and up to mark on customer service to repair to communication!

Gina (BMW owner) reviewed 8/31/26

Amazing work, top notch customer service and communication. Highly recommend.

Amazing. Super professional

William (Nissan owner) reviewed 8/31/26

They did what a perfect job. They finished work and delivered the car earlier than originally estimated and kept us updated regularly. While I hope I never need them again I will definitely use them if I ever do.

The repair looks perfect. They kept us fully informed of status and expected completion date and delivered the car early.

Very friendly and kept us jnformed

Phillip (Honda owner) reviewed 8/31/26

Prashanth (Honda owner) reviewed 8/31/26

Joseph (Acura owner) reviewed 8/28/26

Hoa (BMW owner) reviewed 8/27/26

Robert-Kristen (Honda owner) reviewed 8/27/26

The repair is fine. The fact your agent said we can’t get the diminished value is ridiculous.

Daryl was excellent

Christina (Subaru owner) reviewed 8/25/26

I’m delighted with my experience with Classic Collision. They did a beautiful job on my Subaru. The damage to my car by a hit and run driver is gone and my car looks like brand new. My thanks to the A+ staff and I will gladly recommend Classic Collision to friends and family.

Classic collision did a beautiful job repairing damage on my car by a hit and run driver. They have a very helpful staff and did the whole job in a couple of days. I’m very pleased and definitely recommend them to anyone needing body work on their vehicle. They get A+ from me!

Duk (Hyundai owner) reviewed 8/20/26

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view more shops in: Cumming | 30040

Normally it's not possible for an auto body shop to provide an accurate estimate over the phone because they will need to inspect the vehicle for hidden structural damage.

Classic Collision Cumming

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Classic Collision Cumming

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (3,864)

3,215 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?