Crash Champions #0775 Sandy Springs
In operation 3 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My USAA repair was very positive, professional experience. Great, friendly, knowledgeable staff.
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
I have taken my Mercedes for repair prior to this current repair after an accident. They did an amazing job and exceeded my expectations. Ally was great to deal with. I would very highly recommend Crash Champions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exceeded my expectations.
Customer Service - 5.0/5.0 -
Ally was great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Taylor was most helpful!!! He kept me informed and made the process very easy!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ron did a beautiful job
Customer Service - 5.0/5.0 -
Taylor was very helpful and kept me informed during the process
Returned Clean
My Experience - 5.0/5.0 -
Faster than expected repair. Looks great
My Experience - 5.0/5.0 -
Everything seems the repair was done to perfection. Also, Taylor did a great job keeping me informed. Many thanks. John
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Eran and Tamara were AMAZING!!!!! Their customer service was top knotch. They were knowledgeable, patient, and friendly. I will definitely refer my friends and family to this office.
Customer Service - 5.0/5.0 -
Eran and Tamara provided outstanding customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
The repair timeline was repeatedly pushed back.
Customer Service - 4.5/5.0 -
Tamera was extremely helpful
Returned Clean
My Experience - 0.0/5.0 -
I now have a dashboard warning light about my seatbelt suppression system. I’m actually gonna have to bring the car back in on Monday for you guys to take a look at it. I need that fixed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
I didn't have any updates along the way. I called in once and was on hold for over 30 minutes and I finally hung up; no one called me back. The day the car was ready, I called in to get an update and was told it wasn't ready. I had to find alternative transportation and soon after, I was told my car was ready.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Top of the line customer service from when you walk in the door to picking up your car. Will always call refer them!
Customer Service - 5.0/5.0 -
The best!
Returned Clean
My Experience - 5.0/5.0 -
They did a great job and it was really fast Service
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
This was a very minor repair and the seam at the bottom of the hatch is still rough, possibly needs to be buffed out. The interior was dirty and was cleaned upon request.
Customer Service - 1.5/5.0 -
Frist, Tamara at the front office was terrific. Very helpful, kind and genuine. What was very disappointing is that I had an issue when picking up my car. The manager was not available and was not responding to calls from his team. i asked for the manager to call me in the morning as i could not wait around. he never called or texted, and even when I returned to pick up my car, never had the courtesy to contact me. Not only was this poor customer service, but it put the employees in a very difficult position, trying to resolve a significant disagreement without the manager's support.
Returned Clean
My Experience - 5.0/5.0 -
The team always kept me updated with the progress. If I had any questions their responses were prompt and complete.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Car wash ready at pick up. The inside of my car is dirty as well as the outside. Rear and side cameras are damaged from paint job and i found ants inside of ny vehicle that were not there before. Terrible service.