Classic Collision Sandy Springs

4.9 (10,465reviews)
97%
7475 Roswell Rd,  Sandy Springs,  GA  30328
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In operation 43 years, 16 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Sandy Springs, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Tesla and Mercedez Benz; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Mercedes-Benz Elite
Tesla
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Email

Reviews (10,465)

Customers say
Overall Customer Satisfaction
Customers consistently praised Classic Collision for its outstanding service quality, seamless repair process, and exceptional communication. Many highlighted the professionalism and friendliness of both front desk staff and service advisors. Repairs were frequently completed ahead of schedule, with numerous customers expressing delight at receiving their vehicles earlier than expected. The quality of repair work received high marks, with many noting their cars looked brand new upon return. Regular text and email updates throughout the repair process were widely appreciated. A few customers noted isolated concerns such as minor delays, incomplete repairs, or cleanliness issues upon vehicle return, reflecting areas customers felt could be further refined. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... our questions, and delivered the vehicle on time. The repairs were done flawlessly—the car looks and drives like new. Dealing with car repairs can be stressful, but Classic ..." Read more
"... getting it back to me ahead of schedule was great, and the sheer perfection of the repair job the team in the back did brought tears to my eyes. I dont want to get anybody ..." Read more
"The repair the did was seamless and the gave the car back spotless!"
"Service was excellent from the entire staff. 1 of the best repair experiences I have ever had. Will definitely recommend this shop to friends and ..." Read more
"Great communication the entire time. High quality of work, and very close to estimate pricing."
"The professionalism, and constant communication about progress are so key to feeling that Classic Collision is doing the best job for ..." Read more
"The communication was amazing. Best communication ever for anything i have ever needed done. Car looks fantastic. ..." Read more
"Fantastic communication every step of the way right from the start and the car was ready several days earlier than expected. ..." Read more
"... communication, everyone I spoke to was delightful and I was always informed of the status of my car repair. Kudos to the entire team!" Read more

My Experience

Service was excellent timely informative they did a great job

My Experience

Thanks to all staff! Such a pleasant experience.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everything went well.

Customer Service

All the employees were great to work with.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Classic Collision did an excellent job!

Customer Service

Mrs. Megan Skinner is a professional service advisor. She performed a thorough evaluation of the damage done on my car and made the necessary arrangements for the complete repair of my car - beautiful job!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent service

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Outstanding job, great communication

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The women who I first met to look over the car when I came in did a great job representing your brand. Explained the process and was very attentive

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I’ve already begun referring friends and I will not hesitate to do so in the future. For me, they’re the only place to go.

Repair Quality

Two words LIKE NEW

Customer Service

They treat the customer outstanding communication and expertise. They keep you in the loop through the entire process and instill a sense of confidence in the customer.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Jean was great! Professional, knowledgeable, and quick! The only callout I have is for front desk service. There could be better care with guests and guidance

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

My car look and drive as the day I bought it. The customer service i got since day one i called was excellent, especially from my service advisor, Megan. Thank You all.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

In fact I recommended CC to my son

Repair Quality

Mike was amazing, car had never looked that good before! Amazing customer service too!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Took a while, but the car looks beautiful

Likely to Recommend

Repair Quality

The car looks absolutely perfect. It just took like 3 1/2 weeks. I would’ve known that I would’ve gotten a rental car. I’m a widow so I was without a car for 3 1/2 weeks.

Customer Service

They tried to keep me informed. They were very apologetic about the wait. Wrong part came in.

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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