Classic Collision Sandy Springs

4.9 (10,416reviews)
97%
7475 Roswell Rd,  Sandy Springs,  GA  30328

In operation 43 years, 16 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Sandy Springs, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Tesla and Mercedez Benz; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Mercedes-Benz Elite
Tesla

Reviews (10,416)

Customers say
Overall Customer Satisfaction
Customers consistently praised Classic Collision for its outstanding service quality, seamless repair process, and exceptional communication. Many highlighted the professionalism and friendliness of both front desk staff and service advisors. Repairs were frequently completed ahead of schedule, with numerous customers expressing delight at receiving their vehicles earlier than expected. The quality of repair work received high marks, with many noting their cars looked brand new upon return. Regular text and email updates throughout the repair process were widely appreciated. A few customers noted isolated concerns such as minor delays, incomplete repairs, or cleanliness issues upon vehicle return, reflecting areas customers felt could be further refined. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.
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"... our questions, and delivered the vehicle on time. The repairs were done flawlessly—the car looks and drives like new. Dealing with car repairs can be stressful, but Classic ..." Read more
"... getting it back to me ahead of schedule was great, and the sheer perfection of the repair job the team in the back did brought tears to my eyes. I dont want to get anybody ..." Read more
"The repair the did was seamless and the gave the car back spotless!"
"Service was excellent from the entire staff. 1 of the best repair experiences I have ever had. Will definitely recommend this shop to friends and ..." Read more
"Great communication the entire time. High quality of work, and very close to estimate pricing."
"The professionalism, and constant communication about progress are so key to feeling that Classic Collision is doing the best job for ..." Read more
"The communication was amazing. Best communication ever for anything i have ever needed done. Car looks fantastic. ..." Read more
"Fantastic communication every step of the way right from the start and the car was ready several days earlier than expected. ..." Read more
"... communication, everyone I spoke to was delightful and I was always informed of the status of my car repair. Kudos to the entire team!" Read more

My Experience

Great communications throughout the process. No surprises. Good quality customer service.

My Experience

My Experience

Very satisfied!!! Great communication!!! Great work !!!!

My Experience

Everything was excellent, from the first encounter with Matt, a later experience with the older gentleman who works on Saturdays, both so professional and kind. As was Sharon when we picked up the car. The work was excellent and communication was beyond reproach. Thank you.

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Repair Quality

Customer Service

Adam provided top-notch customer service and follow up

Returned Clean

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Returned Clean

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Returned Clean

My Experience

All’s good. It just took soooo long.

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Repair Quality

Only negative is length of time it took for repairs.

Customer Service

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Customer Service

Returned Clean

My Experience

Adam was great!

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My Experience

Your staff is excellent. Really professional and friendly. Would highly recommend you guys.

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Repair Quality

Your team of women are very professional and friendly. Would recommend you to anyone needing a repair.

Customer Service

See last comment

Returned Clean

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Repair Quality

My advisor Jean was terrific. Great communication and the repair was perfect.

Customer Service

My Experience

Megan was great helping me through the process and my car now looks new again.

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Repair Quality

The repair was done extremely well and Megan S. was great to work with throughout the entire process.

Customer Service

The repair was done extremely well and Megan S. was great to work with throughout the entire process.

Returned Clean

My Experience

The experience was very straightforward with the estimate and repairs were reasonable. Good communication and assistance throughout the process of my repair.

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Repair Quality

Customer Service

Returned Clean

My Experience

Matt was excellent .. Sharon brought the car around and was also very helpful and friendly ..

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My Experience

Sharon gave us exceptional service from the time you received the car, till the time she dropped it off with us. She kept us completely informed throughout the process.

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Repair Quality

excellent job

Customer Service

Did an excellent job

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Repair Quality

Moved with urgency and did an impeccable job. Great customer care

Customer Service

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Repair Quality

Customer Service

I was contacted by an employee on my personal cell phone number expressing his interest in me. I am not sure how my contact information was obtained, nor had I met the gentleman while picking up my vehicle; nonetheless, it made me feel very unsafe and violated. Otherwise, my interactions with the ladies assisting with my experience were great.