Caliber - Buford

4.7 (5,319reviews)
95%
4165 South Lee Street,  Buford,  GA  30518

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,319)

My Experience

The experience was great! Always got an update each day! Her SUV looks brand new!

My Experience

Likely to Recommend

no complaints

Repair Quality

From start to finish, everything was excellent

Customer Service

people extremely nice

Returned Clean

My Experience

They did excellent! Great communication the whole time. Great process with rental company. They even cleaned the car. Awesome!!

Likely to Recommend

Repair Quality

Very satisfied! They went above and beyond! Even cleaned my car! Great communication with updates! Even returned my rental car for me. Will recommend to anyone that needs repairs!

Customer Service

Great communication

Returned Clean

My Experience

Butch did an excellent job with always keeping me informed and excellent work on the repairs.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

My Experience

Caliber collision best work and recommend you guys to trust them

Likely to Recommend

Repair Quality

Caliber did a very great job nice work

Customer Service

Returned Clean

My Experience

Un excelente servicio y las personas son súper amables

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thanks so much for a great and fast job !!

Likely to Recommend

Repair Quality

Customer Service

My car was done very professionally & on time ! Thanks so much 🙏

Likely to Recommend

Repair Quality

Totally unprofessional.

Customer Service

Likely to Recommend

Repair Quality

It was good for the most part. I found a few tiny imperfections in the paint that I brought to there attention, the documented, and sent me on my way.

Customer Service

They were a little pushy to get it picked up at the end, but my work schedule delayed the pick-up by a day. I think they were trying to get it billed out before the end of August.

My Experience

Before I drop off my car, I asked Caliber if the repair can be done in 10 to 12 days days because if not i would find another company because i don't have rental car coverage and I got a yes but in the middle of the repair, I got a text that it will be another 12 days and that would totalled 24 days. I was not very happy at first but Caliber made it workout and finished my car in 17 days. They also waited for me after hours so I can get my car. Overall I was happy and my car was fixed as expected... So thank you Ken and the front desk at Caliber.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My car was finished quickly and the repairs were top notch. My paint is a specialty paint and I was somewhat worried they might not match it well, but it appears perfect.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The whole process was extremely smooth from start to finish. I especially liked that a rental was provided on site and for drop off at the same location. Communication was great, with timely updates. The best part was Butch finished repairs ahead of schedule and my car looked fantastic after he was done. He was also friendly and professional. Overall, great experience.

Likely to Recommend

Only 8 and not 10 because my family lives much further away from me.

Repair Quality

Butch was great. The whole process was frictionless. Also, my car looked better than before after they were done.

Customer Service

Likely to Recommend

Repair Quality

Worked and talked directly with Butch the whole process and he was amazing. I felt very taken care of and the whole team did a great job on my vehicle. Strongly recommend and again, Butch was great from the beginning to end. Great customer service.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Friendly knowledgeable and professional staff, prompt communication, rapid turnaround and excellent results.

Customer Service

See earlier comments.

My Experience

Can and the team did a great job. The communication and the work is top notch! Very happy with my car repair.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent managers. And crew.