Caliber - Lawrenceville

4.8 (1,756reviews)
95%
2590 Highway 29 South,  Lawrenceville,  GA  30044

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,756)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs that restored vehicles to like-new condition, with many expressing complete satisfaction. Communication was a standout strength, as customers appreciated regular text and phone updates throughout the repair process, keeping them informed without needing to follow up. Timeliness was frequently highlighted, with numerous vehicles completed ahead of the promised date. Staff professionalism, friendliness, and helpfulness were widely commended. The added touch of returning vehicles thoroughly cleaned and detailed delighted many customers. A few customers noted areas for improvement, including occasional misaligned parts, incomplete repairs requiring return visits, and instances where communication during the repair process fell short of expectations.
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"... my experience was a solid 1010. The combination of excellent communication, quality service, and attention to detail truly sets caliber collision apart. Ill definitely ..." Read more
"... professional. When I picked up my truck on yesterday, 111825, it had the appearance of a new truck. I truly adore the work performed on my vehicle by Caliber Collision staff. ..." Read more
"... The team was professional, communicative, and the repair was done perfectly. Im very satisfied with the experience and truly appreciate the great customer service. ..." Read more
"... is working as it should. In fact, if you ask me, my car looks brand new again!" Read more
"... always treated me professionally and very well! Their attention to detail is unprecedented and the finished product gives you the reassurance that you've got your car ..." Read more
"very good experience. the work done looked great! completed two days early. staff were super nice. a really positive experience"
"Promised two weeks, got it a week early."
"One day early!"
"It kept getting delay I was suppose to get on Tuesday I ended up getting it on a Friday"
"It wasn't ready when originally promised but because there was some underlying issues that came up and I'm so thankful ..." Read more
"... the process.Throughout the duration of the service, I received regular updates, which really put my mind at ease. Its rare to find such transparency, and I appreciated ..." Read more
"... experience. What stood out most was the communication—I really appreciated the regular text updates keeping me informed on the status of my car. The staff was professional, ..." Read more
"See previous comments. Excellent communication throughout the entire process."
"... far happy with repair. Yes I would use again but better communication is needed in the handling of claims it could have been very inconvenient not being able ..." Read more
"... Lawrenceville Hwy many times and they are great. They communicate well, work quickly, do great work, and are nice to work with" Read more

My Experience

Likely to Recommend

Repair Quality

My light doesn't work

Customer Service

Returned Clean

My Experience

1. A/C air is not cooling like it should. That’s even after the accident. Possibly too much freon.in the system. 2. Part of dash wasn’t aligned correctly. The switch on the inside that opens the rear hatch isn’t working now. 3 Will be bringing it back Monday afternoon.

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Customer Service

Returned Clean

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Repair Quality

They are thorough, friendly and excellent at what they do

Customer Service

My Experience

Thank you Mike

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Repair Quality

2nd time using their services…Excellent as always!!

Customer Service

Returned Clean

My Experience

Muy buen trabajo gracias quedé sastifecha

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Returned Clean

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Translated from Spanish by Carwise
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My Experience

Muy buen trabajo estoy satisfecha cómo quedó mi carro gracias

My Experience

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

if anyone asks, i will highly recommend

Repair Quality

the back of my car looks new! beautiful.

Customer Service

very good experience. the work done looked great! completed two days early. staff were super nice. a really positive experience

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Customer Service

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Repair Quality

Great customer service and they work excellent 👏 👍

Customer Service

Returned Clean

My Experience

My Experience

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Repair Quality

Excellent job. Thanks so much

Customer Service

Excellent job. Thanks so much

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service