Gerber Collision & Glass - McDonough/Industrial Bl

4.9 (8,012reviews)
98%
553 Industrial Blvd,  Mcdonough,  GA  30253

Gerber Collision & Glass - McDonough offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (8,012)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, proactive communication, and timely repairs. Many highlighted that their vehicles were returned looking brand new, with repairs often completed ahead of schedule. Regular status updates - typically twice weekly - were frequently commended as a standout feature that reduced stress and built trust. Staff professionalism, friendliness, and attentiveness were recurring themes. A small number of customers noted isolated concerns such as incomplete repairs, cleanliness issues upon vehicle return, and occasional front-desk interactions that felt impersonal - all reflecting direct customer observations rather than system-generated recommendations.
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"... car it looks like it was never in an accident. The work was done a week earlier which was also a plus. Thank you Gerber Collision" Read more
"My vehicle was ready when promised and the repair looks flawless. Timely updates were communicated as soon as the ..." Read more
"... had many parts on backorder so it may take longer. After only 1 week I was contacted because my vehicle was ready for pickup. Gerber connected with enterprise to get ..." Read more
"From walking in the door, to picking my truck up a week ahead of schedule! everything was handled wonderfully."
"... me well informed on the progress of my repairs and finished the repairs way ahead of the initial estimate. When I came to pick up my car the team walked me ..." Read more
"This is a very fine and professional team. You are kept abreast of everything that's going on with your vehicle. No need to call them. That's quality service. Thank ..." Read more
"... appreciate how quickly you completed the repair and the frequent updates you provided. The excellent communication and efficiency made this a very positive experience!" Read more
"... them until I picked up my car they were amazing. Communication was superb. They kept me informed every step of the way. Customer service was amazing. My car ..." Read more

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Returned Clean

My Experience

Danielle is perfect, MVP, 10/10 no notes. She made the whole experience a breeze. Mirror looks great, good price, will definitely come back if I need more repairs in the future.

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Returned Clean

My Experience

They always do a great job, ive had several cars, ie; mine and my kids. Always done when they say, car is clean inside and out, better and cleaner then whe I dropped it off. I hope I dont need them for a long while but if I do, they will be my choice.

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Repair Quality

They did a great job, customer service was fantastic.

Customer Service

Returned Clean

My Experience

Our customer advisor was AMAZING! The car looks great and was completed earlier than expected.

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My Experience

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Returned Clean

My Experience

Everything was A1 Great! The service from beginning to end was phenomenal

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My Experience

The repair was done well, communication during the entire process was great.

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The communication throughout the process was wonderful, the people professional and the work performed was done well

Customer Service

Returned Clean

My Experience

Thank you for everything! everyone was so nice and welcoming and explained everything

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I always tell people about Gerber!

Repair Quality

I ve always worked with Candace. She’s always done exactly what she promised. This last experience with Progressive tried my last nerve! They are horrible! I told Candace look I trust you to handle this and I know you’ll have my back! And that she did! She’s always been the very best as far as I’m concerned. I do hope Gerber realizes what an asset she is to you guys!

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Returned Clean

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My Experience

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Repair Quality

From the very beginning when I brought my SUV to Gerber, the staff was very friendly and supportive to my needs. When I did the initial walk around with Ms. Candace, she listened as I pointed out all the areas that needed their attention. Ms. Candace kept me informed every day about the status of my vehicle and they were able to finish before their estimated date of completion. I would definitely recommend and do business with them again!

Customer Service

From the very beginning when I brought my SUV to Gerber, the staff was very friendly and supportive to my needs. When I did the initial walk around with Ms. Candace, she listened as I pointed out all the areas that needed their attention. Ms. Candace kept me informed every day about the status of my vehicle and they were able to finish before their estimated date of completion. I would definitely recommend and do business with them again!

Returned Clean

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Repair Quality

The service was great!

Customer Service

I’m satisfied on the work that was done

Returned Clean

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Repair Quality

Fantastic customer service and perfect work. Would recommend and use again anytime.

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Returned Clean

My Experience

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