Classic Collision McDonough

4.7 (3,757reviews)
95%
1471 Georgia Highway 20 West,  Mcdonough,  GA  30253

In operation 43 years, 12 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in McDonough, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Honda, Acura, and Nissan; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
I-Car
Jeep
Nissan
Ram

Reviews (3,757)

Customers say
Overall Customer Satisfaction
Customers consistently praise Classic Collision for exceptional customer service, with staff being described as professional, courteous, and friendly. Communication stands out as a major strength, with customers appreciating regular text updates and being kept informed throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look brand new or better than before. Timeliness is another strong point, with numerous customers reporting their vehicles were ready ahead of schedule. However, some improvement areas mentioned by customers include occasional delays in completion dates, interior cleanliness issues with dust or debris after repairs, and rare instances of incomplete work requiring return visits.
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"Their customer service was absolutely amazing! The work was done flawlessly, and the turnaround ..." Read more
"Fantastic job! Looks like nothing ever happend."
"... the office were the sweetest and was so helpful. Classic did a great job on my car! I would definitely recommend them to anyone! Thank ..." Read more
"The service was tremendous I couldn't have asked for more they kept me updated on my car every week ..." Read more
"The repair made it look like a brand new car again!"
"Excellent communication and got done ahead of schedule."
"Outstanding job they projected my car to be out of comission for about 10 days but got it done in a week and answered everytime ..." Read more
"My car was ready a week early!"
"It was ready wayyyyy before the due date which is amazing"
"... absolutely amazing! The work was done flawlessly, and the turnaround time was incredibly short. I highly recommend them to anyone. I hope I never ..." Read more
"Excellent communication and got done ahead of schedule."
"The staff was amazing and everything went so fast. I loved that I was kept informed every step of the process. Thank you so much for making this process so effortless"
"... Collision have been professional and informative. I always kept in the loop down to the smallest detail and the work on my van is beautiful. It looks new ..." Read more
"... ever had. They were so friendly and knowledgeable. And they sent me updates on every step along the way to keep me informed. I would recommend them 110%." Read more
"Yes I knew everything step by step. And even received a personal update on how soon it would be done and ..." Read more

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My Experience

The truck sat up there in the same spot for almost a month despite getting multiple automated updates saying the “body phase was done and was ready for paint”. I took it there because I saw yall were a certified mopar repair facility and would use OEM parts but I ended up with aftermarket parts. Once I was finally able to get the truck back; I noticed it had multiple defects in the brand new paint. Some of the plastic pieces on the rear bumper are missing and some around the tailgate were not fully clipped in. The electrical harness under the bed is just hanging and wasn’t reinstalled correctly. It’s missing the decal on the side of the bed and the OEM tailgate badges.

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My Experience

The repairs were done before time and the car looks brand new. It looks better now than it did before I took it in. Thank you classic

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If I had a chance to tell someone about classic, I would recommend them highly

Repair Quality

The work was done before time. It was professional, and the truck looked better than when it went.

Customer Service

The customer service was awesome. Didn’t have a problem at all.

Returned Clean

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Absolutely would NOT recommend anyone

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Door molding and badge peeling off, rear fender looks like a piece of aluminum foil you tried to flatten out. Can still see the damage from across the parking lot. Trash in the paint leaving divots. Runs/pooling in the paint. The list goes on and on. Would NEVER recommend anyone go to this shop!

Customer Service

Customer service with the front office staff was fine. They were very courteous.

My Experience

Good work and they keep me up to date with the progress.

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Left tail light was not plugged in, outside of that they did a fantastic job

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Parts missing not put back on properly., rush job ..

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Definitely will recommend... Sadly today we live in a world where Customer Service and Quality work has drastically declined. So when I receive excellent service I advise the company.

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Customer Service was excellent to work with!!! Michelle was extraordinary went above and beyond!! My car looks Amazing thank you all very much literally 10/10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

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Returned Clean

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I noticed a part of the trimming is not fully seated like the right side. Is this something I can have you all correct?

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Returned Clean

My Experience

Classic Collision did a fantastic job and it was repaired before the time frame.

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