Classic Collision Morrow

4.7 (3,582reviews)
94%
1814 Mount Zion Rd.,  Morrow,  GA  30260

In operation 43 years, 12 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Morrow, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (3,582)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting daily text and phone updates throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles returned looking brand new. Customer service received high marks for professionalism, friendliness, and attentiveness. Several customers noted their vehicles were completed ahead of schedule, and many appreciated the added convenience of rental car coordination and thorough vehicle cleaning upon return. A few customers noted areas for improvement, including occasional delays in completion dates, isolated concerns about post-repair vehicle issues, and requests for better follow-through on communication when problems arose. Overall, the vast majority of customers expressed strong satisfaction and indicated they would recommend the shop to friends and family.
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"Excellent customer service and communication. The repair service is beyond my expectation. My car look like its never been damaged after the ..." Read more
"... rental company, which made everything much easier. Top‑notch, friendly service from start to finish." Read more
"... pleased with the Repair work on my 2016 Subaru outback. Classic Collision did an excellent job. Although the area of the damage was difficult to ..." Read more
"Excellent job and made sure my car was returned to me even better than I brought it in"
"First class service"
"... best customer service I have ever received. I was kept abreast at every stage and always treated with respect and professionalism." Read more
"They was very helpful and communicated every step of the process at the shop. Loving spirit, I would take any of my cars there ..." Read more
"Communication about repairs was consistent and clear. Everything looked brand new!"
"Thank you for your great customer service and keeping me posted on every step of my repairs"
"... holiday time off and you all arent open on the weekend. Customer service and communication were great, it just took a very long time to get my car back." Read more

My Experience

With the exception of a few hiccups the staff was very helpful and did a good job accommodating the situation so far very pleased with the outcome.

Likely to Recommend

Yes I would definitely recommend

Repair Quality

I haven’t experienced any problems so far Work looks really good

Customer Service

They take care of their customers

My Experience

Great job and service It was a pleasure dealing with your company Thank you

Likely to Recommend

Repair Quality

Customer Service

My Experience

I'm really impressed with the matching of the paint on 2014 vehicle. You Guys did an excellent Job.

Likely to Recommend

Repair Quality

Everything went great, the time of repair was not long at all. The repair and paint job is superb. Thank you so much.

Customer Service

I was updated on every step that was being done to my car from a very friendly voice and that made me feel at ease about what was happening.

Likely to Recommend

Repair Quality

It just took so long to get my car back. Other wise customer service was great.

Customer Service

Returned Clean

My Experience

The experience was excellent and I would bring my car back thanks for everything love my car

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Repair Quality

Customer Service

My Experience

Valerie and Terrace were great!

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Repair Quality

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My Experience

Likely to Recommend

Repair Quality

My car got hit 7/21 and I took my car to classic on 8/24. I got my car back on 9/23 and my speaker came back broken. My speaker was good before I dropped my car off and they’re trying to tell me that it’s wear and tear but what a coincidence that I didn’t have wear and tear problems before and then suddenly once they touched my car I’m hearing that it’s wear and tear.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

It would have been a 10 but they put a dark tinted window on the car and need to replace or remove the tint.

Customer Service

Returned Clean

My Experience

My Experience

I was very pleased with the service I received. Classic Collision was very informative throughout the repair process and kept me updated on the status of my vehicle. The car looks brand new—very good job, and I truly appreciate the quality of their work.

Likely to Recommend

I’m very pleased with the auto repair service I received. The team was professional, and kept me updated throughout the repair process. My car looks brand new, and they did an excellent job. I’m very satisfied with the service received and would definitely recommend

Repair Quality

Customer Service

My Experience

Travis took great care of me. The vehicle came much faster than expected and the quality was also over my expectations. Great job thru and thru. And great service.

Likely to Recommend

Repair Quality

Thanks to Travis and team

Customer Service

Likely to Recommend

Repair Quality

Very professional and convenient. No issues!

Customer Service

Returned Clean

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My Experience

Likely to Recommend

Repair Quality

I am totally dissatisfied with classic collision workmanship. My car looks like it’s been worked on by someone learning how to do collision work there big gaps. It’s not lined up right taking my car there is the biggest mistake. I made never go there again.

Customer Service

Taking my car to classic collision was a big mistake they’ll work it’s garbage my car look awful

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

This is my second repair with classic, I was happy then and I am still happy with them. They will always get my referral ls. Thanks J

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Repair Quality

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