Gerber Collision & Glass - Griffin (GA)

4.8 (691reviews)
95%
296 Wilson Rd,  Griffin,  GA  30223
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In operation 81 years, 3 years at this location.

Gerber Collision & Glass - Griffin offers quality collision repair / auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (691)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new or better than expected upon return. The team received strong recognition for exceptional customer service, professionalism, and friendliness throughout the repair process. Communication was a standout highlight, with numerous customers appreciating regular text and phone updates at every stage of their repair. Timeliness was also frequently commended, with several customers noting their vehicles were completed ahead of schedule. A few customers noted isolated concerns around minor repair oversights and communication gaps, as mentioned directly in their feedback, but the overwhelming majority expressed high satisfaction and a strong willingness to recommend the shop to family and friends.
AI-Generated from reviews written in the last 12 months
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"... customer service, and got my vehicle repaired quickly. The work was flawless—my car looked showroom-ready when I picked it up! If you need body work, dont ..." Read more
"... Glass and it was the best choice I couldve made. My car looks like nothing ever happened to it. They were expeditious and efficient. Id recommend ..." Read more
"You guys exceeded my expectations. The car was ready a day early. Super pleased that you all vacuumed the car out front ..." Read more
"... great care of my car and me. Friendly and efficient, they did a great job restoring my beautiful Miata to its pristine state. Working with the insurance company to make everything ..." Read more
"... efficiency, and great attention to repairing my vehicle. Gerber Collision out performed my expectations. I would definitely recommend them to family and friends. ..." Read more
"... I wasnt supposed to have my truck till march 20th brought it in feb 18 job was done on March 4th got me back in business and the truck looks amazing you cant even tell it ..." Read more
"Repair performed perfectly and ahead of schedule!"
"They did what they said. They kept me informed and finished a day early."
"Very professional. Communicative. Timely."
"It was ready before time"
"... repairing my vehicle. What stood out the most was how well you kept me updated throughout the entire repair process. Your communication gave me peace of mind and made ..." Read more
"This was the first time any company ever kept me updated."
"Great communication throughout the entire process. I was kept informed every step of the way about the progress of my car, which I really appreciated. The office ..." Read more
"This shop quickly repaired my vehicle. They communicated with us every step of the way."
"They were constantly updating me via text. Very efficient."

My Experience

The ladies in the front were phenomenal! They are personable and caring and non judgmental. The checkout process was so easy and I appreciated the status update texts!

My Experience

Yall did a great job repairing my vehicle

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was super satisfied!! They were very communicative the whole time!!! No issues whatsoever!! They even cleaned my car on the outside and vacuumed my front floorboards! Very happy!!!

Likely to Recommend

Repair Quality

Thanks to Gerber Collision my cat looks amazing

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything was done to perfection. Thank you all so much!

My Experience

Likely to Recommend

Repair Quality

They did a great job and the employees were super nice!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Very pleased with the repair of the vehicle.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Second time using them and they were great.

Repair Quality

Yall were great

Customer Service

Great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

You guys did an excellent job…

Customer Service

I would love to recommend this business/shop Gerber Collision and Glass…The whole team was very professional courteous and prompt…A quick turn around to pick up my vehicle…Thanks you guys for an outstanding job on my vehicle..Amosina …

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Outstanding experience with Gerber! From drop-off to pick-up, they were fantastic. They kept me updated throughout the entire process, provided incredible customer service, and got my vehicle repaired quickly. The work was flawless—my car looked showroom-ready when I picked it up! If you need body work, don’t hesitate to call Gerber. Highly recommend!

Customer Service

Outstanding customer service. Very communitive during the entire process. I was never in question as to the processed. I was kept abreast at each step.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Every thing was done smoothly and quick. Staff is very professional

My Experience

They were very nice and took care of me and my vehicle!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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