Caliber - Forest Park

4.7 (3,849reviews)
94%
5548 Old Dixie Hwy,  Forest Park,  GA  30297

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,849)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many highlighting flawless repair work that made vehicles look brand new. Communication was a standout strength, as customers appreciated regular text and phone updates throughout the repair process. Timeliness was frequently celebrated, with numerous vehicles completed ahead of schedule. Staff professionalism, friendliness, and willingness to go above and beyond were repeatedly commended. A few customers noted areas for improvement directly from their experiences, including inconsistent communication at times, interior cleanliness concerns upon vehicle return, and occasional issues with incomplete repairs or parts misalignment that required return visits.
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"... away the stress about the whole situation at hand. The bodywork was done very professionally, and in a timely manner, I almost didnt recognize ..." Read more
"Excellent work, excellent staff! My 18 year old car looks brand new!"
"Best experience i ever experienced with a body shop. Great customer service best staff and already referred ..." Read more
"Great Service! The entire team was professional and kept me updated on the progress and options. Thanks!"
"... repairs associated with my claim with StateFarm and had my car back looking brand new within a week. Thank You" Read more
"... service I have ever received at a collision center. Car repairs were completed in days not weeks they sent me daily progress reports" Read more
"It was ready in 4 days. I was expecting 2 weeks. A wonderful experience"
"Forrest Park location was QUICK and had EXCEPTIONAL service! I will continue to choose this shop for repairs! ..." Read more
"My vehicle was ready one day earlier than expected!"
"I was surprised it was done two weeks ahead of time."

My Experience

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My Experience

My experience was excellent. The front desk lady and Jodell was very helpful and pleasant to work with. Would recommend Caliber Collision in the future.

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My Experience

Nice friendly staff Finished my repairs in a timely fashion. Thank you

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My Experience

Thank you all for your patience, kindness, wonderful service.

My Experience

My Experience

Soon as walked I saw that everyone was friendly, the lady at the front desk was really nice and then Joe was assigned to assist me. We walked outside look at my car and we discussed the repairs that need to be done and he told me to call him if I had any questions. Every day I received an update about my car. When I got car back it looked great. They have a friendly staff and they did good job with the repairs on my car

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The repairs turned out great and the customer service was great.

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It was great

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Lacked consistent follow up as promised.

Customer Service

Arlanda is AMAZING! Very professional and knowledgeable.

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My Experience

The customer service was courteous and efficient. My repairs were completed within less than a week, and the vehicle appears as if it is brand new.

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Exceptional customer service.

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Totally awesome experience. Would recommend to friends & family. The receptionist & manager were awesome!

Repair Quality

The receptionist was totally great. The manager for collision was knowledgeable & answered all questions. I hope I never have an accident again, but will totally recommend Caliber Collision to my friends & family. We were treated great πŸ‘!

Customer Service

Returned Clean

My Experience

I was very satisfied with Caliber work & the whole team of associates. Arletha, Ashley, & Joe was on top of their game. It was quick & easy, great job & I just wanted to let you all know job well done. My compliments to everyone involved. Thank you 😊😊😊

My Experience

Excelent

My Experience

Forrest Park location was QUICK and had EXCEPTIONAL service! I will continue to choose this shop for repairs! Thanks to my team for my baby!

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Love the Forrest park front desk lady and the person in charge of my repairs! They were the best!!

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Awesome from the Receptionist and Joe

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