Caliber - Union City
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with the work!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My experience was very good, Steve kept me updated. I am pleased with the work.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
My vehicle is not fully fixed, and I keep getting runaround on when they will get the parts in and fix it
Customer Service - 1.5/5.0
My Experience - 5.0/5.0 -
Just wanna thank Steve M! He helped a lot during this process and made it so smooth! Thank you to the team who fixed my car you guys did wonderful job I couldn’t even tell the difference! They did it so swiftly and perfectly done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Raylen(I hope I spelled that correctly)was my service provider and he was amazing he communicated everything to me from day one, which made the process way easier, he informed me about the expected time it would take, what delays could possibly happen and what to expect with replacement parts. Everyone was extremely kind to me, I was always able to speak with someone to get answers to any question I had and I was completely comfortable trusting him with my vehicle he even put air in my tire because it was reading low! Thank you so so much, I truly appreciate how I was treated and the care that was given to my vehicle,
My Experience - 5.0/5.0 -
Brandon communication was awesome with each step until completion. I had concerns and he made sure I understood what was covered, when getting my car returned I was completely satisfied
My Experience - 5.0/5.0 -
Associates kept me informed via text and calls weekly of the progress reducing any stress or anxiety having to drive a rental.
My Experience - 0.0/5.0 -
I am not happy with the repairs as I chose you guys because you did such a good job last time. Some markings still in the interior of the car where you replaced the door. A marking on the window seal and the window wasn’t replaced so it’s still tracks on the actual window itself. Expected a better job.
My Experience - 0.0/5.0 -
The car looks like it did when I dropped it off
My Experience - 5.0/5.0 -
Your team did an outstanding job on the repair. In addition to the insurance claim we had a few other items that needed to be touched. We are more than pleased!!!
My Experience - 5.0/5.0 -
The customer service was amazing! I appreciate the fast turnaround around and the process was so easy and smooth. Thank you!
My Experience - 5.0/5.0 -
Steve was great to work with! He kept me informed about the status of the review and repairs. He contacted me by phone to explain adjustments needed from our initially agreed plans. The quality of work is evident in how my truck drives and handles. Job well done Steve!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The communication from Steve the Service manager was good and the repair work is high quality! Job well done Steve and team!
My Experience - 5.0/5.0 -
My experience was great. The staff was pleasant and informative. Stephen was awesome with taking care of the repairs. I was extremely satisfied with the service at Caliber Collision. And the young man for Enterprise rental was thorough aswell.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I’ve used Caliber Collision in the past, and they did an amazing job, so I decided to use them again for my recent car repairs. Once again, they restored my vehicle to the manufacturer’s standards. Ask for Brandon for all your repairs needs at Caliber Collision. He’s customer center and does an outstanding job with making sure everything goes smoothly.