Atlantic Auto Body LLC
In operation 43 years.
At Atlantic Auto Body LLC our number one priority is the relationship we develop with each one of our customers. We recognize the inconvenience and stress involved when your regular daily routine is interrupted by the necessity for auto body repair, and we are committed to making the process easy on you from start to finish. As a company, we strive to give you high quality, cost-effective auto body repair and to take care of your needs with compassion and kindness. We believe in conducting our business the same way we live our lives - with honesty, integrity, and fairness. Not only do we affirm the unique worth of each one of our customers, but we also recognize each Atlantic Auto Body LLC employee as a valuable member of our team and strive to treat each other with the same loyalty, respect, and dignity we give to you.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 1.5/5.0 -
Overall they did an okay job but the rest of my experience left a bad taste in my mouth.
Repair Quality - 2.5/5.0 -
I got in a bad accident in December where someone hit the back of my brand new 2020 Honda. It was pretty extensive damage so I knew it was going to take a lot of work. The shop had my car for 16 days and I was told to drop it off on a Monday so that it would be worked on quickly. Then I was told by the front desk girl that it might not even go into the shop until Wednesday. Besides that confusion, I picked up my car and there was still tape residue on it (I had to tape the seal of my hatch so no water got in), the trunk lid was off on the right hand side, and the inside handles and plastic covering was all scratched up. My tail lights and the sides of my hatch were all scratched too like they scrubbed it with a Brillo pad. Not to mention somehow a bug got stuck inside my tail light I’m assuming while it was dissembled and apoxy glue caked up around my tail lights which did not make sense to me unless something broke in the process of removing the lights which is even more concerning. I’ve only had this car for about 6 months so I knew it wouldn’t be 100% like it was before the accident but it seemed like the job was finished up with a lazy approach. I was also jerked around about what exactly they replaced. I was told the entire hatch was being replaced which, it wasn’t since there was tape residue on it still from when I took it in. Then was told it was just the top half that was replaced which makes no sense since the bottom portion is where I was hit. I wound up taking it back to point out my concerns and the manager was nice about how the cleanup etc was not done properly. I pointed out the scratches which he told me they would try and fix it but if not, he would replace it by calling my insurance which made no sense. I went back to get it and it was cleaned up a lot better, scratches buffed out but the manager was rushing me out. I asked about the scratches on the inside plastic and he told me he didn’t even bother with looking at that. I explained that I didn’t cause those scratches, the car was new. He finally said he would order it and it would take 15 min to put in. I’m still waiting on a call from them about this so we will see if that is fixed as well. I don’t want to trash talk a business but it is very upsetting that Geico guaranteed their work and I was disappointed with the work and now will have to go back a third time.
Customer Service - 2.5/5.0 -
The adjuster who took the photos of my car was very nice and got back to me quickly. The girl at the front desk seemed very bored and not too keen on answering my questions. I had never been in a bad accident before but she seemed bother I had questions for her.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0 -
Everything good
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
excellent job on my vehicle repair
Repair Quality - 5.0/5.0 -
very happy with the repair - everything went smoothly
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very nice people ,excellent body work
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0 -
i didn't notice at pick up but the new front bumper isn't well aligned has spaces in the grille and it isn't oem
Customer Service - 2.0/5.0 -
NIce set of people but took too long to work on my car just to have it sit down in another shop
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Andy was only knowledgable and customer service oriented person we dealt with. You need to get a program that front desk can give client status without putting client on hold for 10 minutes and then puts Someone else on phone. Our job was weeks late and triple original quote. We would never recommend your company.
Customer Service - 0.5/5.0 -
Andy was only knowledgable and customer service oriented person we dealt with. You need to get a program that front desk can give client status without putting client on hold for 10 minutes and then puts Someone else on phone. Our job was weeks late and triple original quote. We would never recommend your company.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Great Work, took longer than expected