Caliber - Pleasantville

4.8 (4,164reviews)
97%
400 W Blackhorse Pike,  Pleasantville,  NJ  08232

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,164)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive communication, including regular phone calls, texts, and emails throughout the repair process. Timeliness was frequently highlighted, with numerous customers reporting their vehicles were completed ahead of schedule. The staff was widely described as professional, courteous, and genuinely caring. A few customers noted concerns such as mismatched paint, incomplete repairs, delayed communication, and vehicles not being fully ready at pickup, reflecting areas customers feel could be improved.
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"... and confident that my vehicle was in good hands. The quality of your work was truly impeccable. My vehicle looks fantastic, and I greatly appreciate ..." Read more
"On a scale of 1 to 10, I would rate my overall satisfaction with the quality of the repair a 10. I was very pleased with how fast ..." Read more
"... the process far less complicated for the customer. Their work is outstanding. I can't express how delighted I have been with the service provided by caliber ..." Read more
"Repair looks perfect and took half the estimated time. Staff very friendly and considerate"
"Horrible my car don't work and when I picked it up running sluggish now it don't work paid out 1000 deductible to get ..." Read more
"The work performed was excellent, and the time to complete repairs was shorter than predicted."
"... 7-10 days. Then I got a call from Caliber saying car was ready 3 days after dropped off. Unbelievable! And excellent work" Read more
"One week before! Thank you"
"The locks squeal every time I unlock the car and the work took so much longer than I was told it would-2weeks longer. My drivers lock is not working like ..." Read more
"The only thing we didn't like was we had to wait 3 more days, and if we didn't just stop in to see the truck it would've been 4 days. Truck just ..." Read more
"... Looked absolutely fantastic like nothing happened. I was kept up to date on the progress of repairs. Excellent quality work! Im totally satisfied." Read more
"Caliber was exceptionally professional and communicative. I could have asked for anything more"
"... got during the time I dropped off and picked it up communication was on point and my car looks brand new all over again thanks to yall !! Super excited <333" Read more
"... appreciate the detail, as well as the kind staff. I wouldve liked better communication throughout the process though. For example, I would want to be informed ..." Read more
"I had to call multiple times to see what was taking so long"

Likely to Recommend

Repair Quality

Customer Service

My Experience

Team continued to provide updates. I was happy with that. Repairs were excellent. Ready to get back on the road.

My Experience

Excellent repair work done in a timely manner with friendly staff who made this otherwise unfortunate incident a bit more bearable. Thank You

My Experience

Excellent craftsmanship. Kept me in the loop as far as the repairs and time frame. Special thanks to Izzy.

Likely to Recommend

Definitely great workmanship

Repair Quality

Excellent repair job constantly kept me informed.Special thanks to Izzy and the rest of the crew.

Customer Service

See previous comments

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Repair Quality

Looks good 👍

Customer Service

Excellent 👌

Returned Clean

My Experience

Izzy was great, kept me informed of progress and when my car would be ready. Front desk check in and out very easy and staff very nice. Car looks amazing, very pleased with the whole process.

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Excellent work

Repair Quality

looks great

Customer Service

Great communication

My Experience

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Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

Pero claro que lo recomiendo, la única novedad es que se desaparecieron dos perfumes y la atencion de la secretaria y del generen muy pero muy bueno

Repair Quality

Muy buena la reparación

Customer Service

Me gusta por que hablaba español y cuando no estaba la traductora hacían el intento por buscar otro traductor algo muy bueno en ellos

My Experience

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Returned Clean

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My Experience

Yes very well done

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Returned Clean

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Returned Clean

My Experience

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My Experience

Thank you for your work! & also going the extra mile and vacuuming my car. I really appreciated that!

My Experience