Caliber - Marmora

4.9 (2,037reviews)
99%
448 Route 9,  Marmora,  NJ  08223
See Photos
Instant Estimate
Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Call
Email

Reviews (2,037)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, seamless communication, and impressive timeliness. Many highlighted that repairs were completed ahead of schedule, with vehicles returned looking brand new and thoroughly detailed. The staff received high marks for being professional, friendly, and proactive in providing regular updates via calls and texts throughout the repair process. Customers frequently noted their vehicles were returned spotlessly clean, often exceeding expectations. A few customers mentioned areas for improvement, including occasional communication gaps when staff were unavailable, minor paint finish concerns, and isolated instances of unresolved issues upon vehicle return. Overall, the overwhelming majority of customers expressed strong satisfaction and indicated they would highly recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... vehicle. I am extremely grateful and appreciative of the highest level of workmanship and capabilities displayed in repairing my vehicle to perfection by the entire ..." Read more
"Everything they promised, they did. They called me and kept me updated throughout the process. Very professional and a pleasure to ..." Read more
"Caliber in Marmora NJ, are the best, my car looks better than it did before the accident... Top Notch work done... Very professional, yet ..." Read more
"... know ahead of time everything they were doing, were completely reasonable with the cost and fixed it so quickly! They allowed us to check it before returning our ..." Read more
"Caliber Collision is an excellent organization with helpful responsive employees who do their utmost to provide the best service to the customer."
"... scheduling an appointment and updates throughout. And a finished product 6 days before promised!" Read more
"It was actually early and they allowed us to check it first! Loved the experience!"
"... customer service. Kept me up to date on repairs. Service was completed before the estimated date. I would highly recommend this company for your auto body ..." Read more
"I am very happy with the repairs, just disappointed with the lengthy period of time it took for it to be completed."
"Very delayed but insurance company also delayed the process"
"... was so professional, and the work was outstanding. I was informed every step of the way as to what was going on with my vehicle and I could not be happier with ..." Read more
"Great communication! Done fast and loved the updates!"
"I never had to call for an update. They would reach out to me at least twice a week with updates and repairs were finished a week ahead of schedule.Great ..." Read more
"Excellent communication. Car was returned sooner than expected. Great customer service. Highly recommend them."
"Communication was excellent"

My Experience

Absolutely excellent service and professionalism

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent work. Detail is beautiful too.

Customer Service

Kept us informed.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Caliber Marmora NJ location did an excellent job repairing my Infiniti. They were knowledgeable and explained the scope of the repairs. My car was completed faster than expected and communication was excellent throughout the process. James Dittus was particularly helpful and patient answering my questions. I would recommend Caliber Marmora location and I absolutely would use them again for any future repairs.

Customer Service

James Dittus was friendly and patient answering all my questions.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Quick turnaround excellent repair

Likely to Recommend

Repair Quality

Great service

Customer Service

Great service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Outstanding service! The entire process of getting my vehicle repaired was seamless. I was able to get a quick appointment for the estimate, and Caliber handled all communication with my insurance company, making everything incredibly easy. Once I dropped off my vehicle, Matt and his team kept me updated throughout the repair process. The vehicle was completed within the timeframe I was given, which was greatly appreciated. I highly recommend this shop for their professionalism, communication, and excellent customer service!

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The 9 is because I continually have rain spots all over the car that reappear even after wash! That’s not your fault!! The service I received was excellent particularly Matthew. The car seems to be running good thank God. Appreciate the follow up! Sincere Patricia Robins

Customer Service

10 for Matthew

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Professional, knowledgeable, and very efficient

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Always a great experience at the Marmora NJ Caliber Collision!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very fast and efficient process, and left with a clean car to boot. TY for the excellent service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Awesome work ! Done in such a timely matter & loved the clean, refreshed car

1 - 20 of 2,037

Nearby Caliber Collision Auto Body Shops

Auto body shops nearby

view more shops in: Marmora  |  08223