Caliber - Marmora

4.9 (1,999reviews)
98%
448 Route 9,  Marmora,  NJ  08223
See Photos
Instant Estimate
Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Call
Email

Reviews (1,999)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs described as flawless and vehicles often returned looking brand new or better than before the accident. The team received high marks for excellent communication, with frequent text and phone updates keeping customers informed throughout the repair process. Timeliness was a standout strength, as numerous customers noted their vehicles were completed ahead of schedule. The complimentary interior and exterior detailing upon vehicle return was a recurring pleasant surprise. A few customers noted areas for improvement, including occasional communication gaps during staff absences, isolated quality concerns such as paint finish issues, and instances where vehicles were returned with unresolved mechanical problems like dead batteries or misaligned sensors. Overall, the vast majority of customers expressed strong satisfaction and indicated they would highly recommend the shop.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... vehicle. I am extremely grateful and appreciative of the highest level of workmanship and capabilities displayed in repairing my vehicle to perfection by the entire ..." Read more
"... about the whole process was when I got my car back it looked showroom new. They cleaned it it was beautiful when I picked it up. I would highly recommend using ..." Read more
"Caliber in Marmora NJ, are the best, my car looks better than it did before the accident... Top Notch work done... Very professional, yet very personal ..." Read more
"... doing, were completely reasonable with the cost and fixed it so quickly! They allowed us to check it before returning our car and we were more than satisfied with the ..." Read more
"Customer service was very friendly and helpful, and the vehicles trunk repair looked great. However, the car was handed to me with a dead battery which required staff ..." Read more
"... scheduling an appointment and updates throughout. And a finished product 6 days before promised!" Read more
"It was actually early and they allowed us to check it first! Loved the experience!"
"... customer service. Kept me up to date on repairs. Service was completed before the estimated date. I would highly recommend this company for your auto body repairs." Read more
"I am very happy with the repairs, just disappointed with the lengthy period of time it took for it to be completed."
"... be ready by the following Friday. To our surprise the car was finished that Friday of the same week." Read more
"... was so professional, and the work was outstanding. I was informed every step of the way as to what was going on with my vehicle and I could not be happier with the ..." Read more
"I never had to call for an update. They would reach out to me at least twice a week with updates and repairs were finished a week ahead of schedule.Great ..." Read more
"Great communication! Done fast and loved the updates!"
"... up to an earlier repair that didnt happen. I was supposed to get a call about it the following Monday and Im still waiting. Its now 4days overdue. Its concerning ..." Read more
"... The scheduled us quickly, were amazingly kind, and kept us informed daily. If ever there is another need I will choose them first. Wonderful organization!" Read more

My Experience

Likely to Recommend

Repair Quality

The service advisor Matt was upfront on the repair process

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Very professional service and very satisfied with the completed work.

My Experience

Quick service and daily follow ups.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Thank you for taking care of my car and allowing me to have it towed to you and back and all the good work you did

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for your great service. My Kia looks great. 😊

My Experience

Great communication! Done fast and loved the updates!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very quick and professional

Customer Service

Very personable and understanding

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent customer service and job completed before promised ! Thank you will highly recommend

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I had excellent service and very quick turnaround time from you company!

Customer Service

Excellent

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was honest, professional and knowledgeable. I would trust and use them again. I really appreciated the updates while my car was being repaired. I plan to recommend them to all of my friends, family and colleagues.

My Experience

Looks better than before the accident. Repair was done FAST. Truly professional work. Recommended by my insurance company. Kept me informed regularly. Reasonably priced and original estimate was what I paid. Work is guaranteed.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Top Quality Service from start to finish. Will highly recommend to all my family and friends.

Repair Quality

Totally satisfied EVERY step of the way!!

Customer Service

Matt did an OUTSTANDING job of keeping me informed throughout the process. A+++++

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Matt was super nice and broke everything down super clearly. Perfect amount of updates as the service was getting done. I had a lovely experience overall at this location! 10/0

1 - 20 of 1,999

Nearby Caliber Collision Auto Body Shops

Auto body shops nearby

view more shops in: Marmora  |  08223