Caliber - Mays Landing

4.9 (4,007reviews)
98%
404 Route 50,  Mays Landing,  NJ  08330
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In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (4,007)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, seamless communication, and timely repairs. Many highlight that vehicles were returned looking brand new, often completed ahead of schedule. Frequent text and phone updates throughout the repair process were widely appreciated, with customers noting they always felt informed and at ease. The professionalism, friendliness, and attentiveness of the entire staff received repeated commendations. Several customers mentioned they would return and have already recommended the shop to family and friends. A small number of customers noted areas for improvement, including occasional delays, parts-related issues, and inconsistencies in automated text messages, as shared directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... knew exactly what to expect. When I got my car back, the quality of the repairs exceeded my expectations. It looked like the accident had never happened. ..." Read more
"... able to see the repair, but I cannot see it at all. The work done was flawless and completed in a relatively short time. I recommend Caliber Collision in Mays ..." Read more
"... property. The communication and updates were gratifying. The work performed, results are phenomenal. My husband and I, were extremely impressed and satisfied. ..." Read more
"... step of the way, and communication was excellent. The quality of work was outstanding. I will continue to return to Caliber for all my future ..." Read more
"The entire staff there was absolutely magnificent they did an absolutely beautiful job on my car I would highly recommend Caliber Collision Mayes ..." Read more
"... quick scheduling, great communication and updates. Vehicle completed before promised. Everyone was professional and talked to me with a smile." Read more
"... start to finish. Quality of work was extremely good. Even had my car back a week earlier then expected. Mays Landing location has an amazing team. Other ..." Read more
"... went above and beyond with Communication! It was done well beyond my estimation time and they where flexible and understanding with my schedule! When it came ..." Read more
"To be honest, I thought that the repairs would have taken a lot longer. But it didnt. Everyone that I have talked to were ..." Read more
"... updates regarding the progress of the repairs daily. Repairs were completed a day before the target date. Repairs well completed in a timely manner and well ..." Read more
"The communication was more than I expected. They did a great job in a timely manner."
"Communication was impeccable on every step that was going on with the car. I am truly happy ..." Read more
"... repairs! PERFECTION! Perfect condition! Outstanding. Continous communication throughout the repairs! Customer Service skills off the charts!!" Read more
"... outstanding! From calling Enterprise for my rental needs, keeping me updated on estimated cost, to where the repair was at, to when the completion of my repair would ..." Read more

My Experience

Sean was great! He got my car in and out in 3 days and kept me up to date on the status of my car. I can’t remember the name of the woman at the front desk, but she was very nice!

My Experience

I was amazed how it looks, And thank you for taking care of my baby. 10 out 10

Likely to Recommend

Repair Quality

Rashaan was great with keeping in touch. Everything from start to finish with the vehicle went well. Thank you for caring and taking care of my truck

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Your representative Alex, gave a clear, honest explanation of the issue. I was given a fair itemized estimate before they started work. I appreciate the daily texts keeping me informed. Alex is a wonderful and sweet handler. I had a great experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The car looks great, drives good.

My Experience

Likely to Recommend

Repair Quality

Dave and receptionist took care of everything

Customer Service

Excellent service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everything was great except for the Sonar still does not work- which was damaged in my vehicle accident

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Happy with the outcome of my car, the updates throughout the week, and how smooth the process was, greatly appreciate it

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Nice people and competent in their work

Repair Quality

The bumper in the car looks like new again . I didn’t expect the freshen up detail they did too - a pleasant surprise .

Customer Service

Alex at the desk was pleasant, friendly and gracious. The other staff l encountered were friendly as well

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Good experience

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The customer service was excellent.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The staff was extremely helpful and professional.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The crew was efficient, effective, and kept me informed. I am very happy with the results. Thanks for keeping the process simple.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The work done was exceptionally perfect I was very impressed and would definitely recommend their work. Excellent job 👏 thank you.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great job fixing the damage to my car. Would never have known I was hit.

Customer Service

Kept me informed on a regular basis so I knew what was going on with the repair and timing of completion.

Kept me Informed?

Yes

Ready on Time?

Yes

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