Caliber - Vineland

4.9 (2,937reviews)
97%
3181 Delsea Dr,  Vineland,  NJ  08360

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,937)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or even better than before the accident. The team receives high marks for professionalism, friendliness, and attentiveness from both front desk staff and repair advisors. Communication is a standout strength, with customers appreciating regular text and call updates throughout the repair process. Timeliness is frequently highlighted, as vehicles were often completed well ahead of estimated dates. Complimentary detailing and cleaning upon pickup was a recurring pleasant surprise. A few customers noted concerns about aftermarket parts fitment and occasional follow-up communication gaps, reflecting areas customers themselves flagged for improvement.
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"... entire outer part of the car and the whole team really went above and beyond to give the best customer service and repairs possible! I would recommend these guys ..." Read more
"... employees were wonderful at the Vineland location but the quality of work due to parts used were not satisfactory." Read more
"I could not be any happier with the service and for the quality of the work done on my car. I would ..." Read more
"... the 3rd light which damaged after the collision. My experience is they are professional in greeting customers not in works. Never going back. GEICO should not ..." Read more
"... estimated time to be finished was August 28, 2026. Car was finished in two and a half days on August 14, 2026 early afternoon! Amazing work." Read more
"... minimum two weeks, but I was pleasantly shocked that all repairs were completed within 4 days!" Read more
"I actually received my car back early 12 days early than what was initially told to me!"
"Early. Like 2 weeks early"
"Caliber got my repair done way earlier than expected. Car looks like it was never hit. They stayed in contact ..." Read more
"Called me immediately when any information or steps needed to be shared or if they had a question for me. I ..." Read more
"Seamless process, stellar communication, and awesome work! Will definitely be back if the need arises."
"they sure did. They sent me a text every week to let me know the progress of my vehicle.!!! I was never left in ..." Read more
"Excellent communication, great job on the repairs!"
"Still things wrong with my car. Left 2 messages with no call back yet"

My Experience

love the fast repairment looked brand new

Likely to Recommend

I would recommend caliber to you everyone!

Repair Quality

Give Seth a raise! Seth was great the original back story was that a body shop in New York messed my truck up, Caliber fixed everything and held the body shop (auto glen) accountable and even replaced my battery. Seth called me everyday to give me an update! If I could give them 10 stars I would! Also big shot out to Austin and Willie!

Customer Service

Seth was great the original back story was that a body shop in New York messed my truck up, Caliber fixed everything and held the body shop (auto glen) accountable and even replaced my battery. Seth called me everyday to give me an update! If I could give them 10 stars I would! Also big shot out to Austin and Willie!

Returned Clean

My Experience

“Very courteous and friendly staff. They were welcoming, helpful, and professional throughout my experience.”

Likely to Recommend

Repair Quality

Staff was very courteous and my experience was great.

Customer Service

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I just feel like they could’ve done a better job at the repair, they did my car before and it was perfect. This time it wasn’t.

Repair Quality

You guys fixed the broken headlight and the bumper was good , but the fitment was off for the headlight when it wasn’t before. It was said that it was due to a previous accident but it was perfect fitment on the headlight prior to the accident I brought it in this time which is a bit confusing. They said it was tightened up so now the door makes a noise every time I open it as well which wasn’t like that before or after the accident until I went to pick it up after the repairs were done. Those are my only complaints. The mechanic I talked to was very professional which was a plus. Just not the best repair.

Customer Service

It was quick in and out of there.

Returned Clean

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Repair Quality

Customer Service

Excellent service

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My Experience

Everyone was very nice and the process was speedy. Getting updates by text was nice.

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Repair Quality

This is my third time with different vehicles that Caliber has worked on. Always professional service from all the staff I’ve worked with.

Customer Service

Constantly receiving updates on the stage my vehicle is at before completion. Much appreciated

Returned Clean

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Repair Quality

Customer Service

Caliber was great! They communicated well throughout the process and Willie was very thorough and helpful.

My Experience

The repair was completed in a timely manner and I was very happy with the results. Everyone was very nice and I would definitely recommend this service shop

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Repair Quality

Caliber did a beautiful job! Great customer service!!!!!

Customer Service

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Repair Quality

Very happy with the professionalism and outcome.

Customer Service

My Experience

Jim and the Caliber Collision team helped return my car to its former glory after an accident. From start to finish, the communication was clear, consistent, and appreciated. We’re especially grateful for the time and attention they put into getting everything right and getting our car back to us as quickly as possible. Highly recommend Jim and the team!

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My Experience

They did a great job Jim was in touch thru out the repair would highly recommend them for auto body and paint work thank you John davis

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Repair Quality

They did a great job Jim let me know how everything was going every step of the way

Customer Service

My Experience

The service was great. My car looks good. The staff were friendly. They answered all my questions and concerns in a timely manner

Likely to Recommend

I would recommend their services to others

Repair Quality

I am very thankful to the caliber team for their hard work.

Customer Service

They answered all my questions and concerns. Everything was explained to me in a very positive and respectful manner

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