Caliber - Glassboro

4.9 (4,125reviews)
98%
178 Delsea Drive South,  Glassboro,  NJ  08028

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,125)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs is frequently described as exceptional, with vehicles returned looking brand new or better than before. Timeliness is a standout strength, as numerous customers noted their vehicles were completed ahead of schedule. Staff professionalism, friendliness, and willingness to go above and beyond were widely appreciated. A few customers mentioned minor issues such as parts delays, occasional communication gaps, or small items needing follow-up correction, reflecting areas customers feel could be refined further.
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"... This is my second time using them, and once again, they exceeded my expectations. They completed the repairs ahead of schedule, and the quality of the work was ..." Read more
"... specified timeline, and when the job was finished the car looked terrific - in fact, like new - and you could not tell that any work had been done. I recommend ..." Read more
"... on it, the estimators are always knowledgeable and the body prep and paint guys are nothing short of pros. I will always take my vehicles and my families vehicles ..." Read more
"I was kept up to date on what was going on and my car was done early, much appreciated."
"Earlier than expected! Went in on Tuesday and she was done by Friday at 3pm."
"They communicated very well. And finished my car way before the date they said. Will recommend caliber collision."
"5 days ahead of promised date"
"It was returned a week later than expected The items that were not fixed correctly was likely because they ..." Read more
"... Communication throughout the repair process was outstanding. I received regular updates, timelines, and prompt responses to my questions. The team made the entire experience ..." Read more
"... smoother—which is important after being in a car accident. They texted updates to keep me in the loop at perfect intervals! Also, they went above and beyond: when I expressed ..." Read more
"... effortless! They handled all the insurance interactions and kept me updated without me ever having to follow up! The work itself was also impeccable. 1010 recommend!" Read more
"Always with a phone call. I never had to wonder."
"Fantastic communication from the 1st day i gave my keys away til they returned my car when it was complete."

Likely to Recommend

Repair Quality

Customer Service

My Experience

Professionalism was showed from the encounters of the front desk to the repairs done on my car! (GREAT JOB EVERYONE) I'm also THANKFUL for the KINDNESS AND PATIENCE that was given while they waited for the process of the car payment!

My Experience

Larry was very personal and professional.

My Experience

Larry was a great listener, hearing about my car’s story, as it was vandalized. He let me know that they would make my car beautiful again. He told me what to expect as far as updates, the timeframe for the repair and repeatedly reassured me it would all be fine. I was very upset about my car and Larry was very reassuring. I needed that! It was a very positive experience working with Caliber staff! Although it was raining today and the car was soaking wet, it looked great! Tomorrow when it’s hopefully dry outside, I’ll really check it out but expect it to still look great!!!!

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Repair Quality

My car looks perfect!

Customer Service

Larry was wonderful

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Customer Service

Returned Clean

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Repair Quality

Great work and fast turnaround.

Customer Service

Returned Clean

My Experience

Dawn was awesome! Seamless from start to finish. Could not be happier with the outcome.

Likely to Recommend

Repair Quality

Like new

Customer Service

Finished ahead of estimated schedule

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Was continuously kept up to date with the progression of my repair work. When inquiring about updates i received a very expedient response. Looks like brand new!

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Repair Quality

Customer Service

My Experience

Excellent customer service ! Larry was great helping us all the way through the process! Thank you for the fast turnaround

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Repair Quality

Customer Service

My Experience

I received my vehicle in a beautiful and clean manner. I was thrilled. Larry and Kennedy were very kind and informative. Larry kept me regularly updated on my vehicles progress. I would gladly recommend Caliber Collision to anyone I know. My sincere Thanks.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

From start to finish they were awesome…. I first met the receptionist sorry I can’t remember her name but she’s was very polite and guided me to Larry who then walked me through each and everything step by step. Larry kept me in the loop about my vehicle on how everything was coming alone. I was already excited about the time frame that I was given but to hear from him that I would be done a little ahead of schedule was fantastic. Thank you so much to Caliber and Collision of Glassboro for bringing my baby back to life.

Likely to Recommend

I already have

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Anytime, I need work on my car I take it to Caliber Collision in Glassboro. Working with Larry and Kennedy is incredible. It is a non stressful experience every time and the work their is incredible. I just picked up my cat and it looks almost l like new! I am so happy with the work they did! I would not hesitate and whole heartedly recommend them every time.

Customer Service

Already stated in previous post

My Experience

Quick and professional, repairs look great.

My Experience

No comment

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Repair Quality

Customer Service

My Experience

Caliber crew was awesome. Very pleased with repairs. Staff was very helpful . I would highly recommend Caliber collision.

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Great car repair & customer service was awesome

Repair Quality

Very nice people and my car looks great

Customer Service

Answer all questions & very professional

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Repair Quality

Customer Service

Returned Clean

My Experience

Efficient and a job well done

My Experience

Likely to Recommend

They even replaced a hub cap that I didn’t know was damaged

Repair Quality

Thank you, looks great!

Customer Service