Caliber - Clifton Heights

4.9 (3,999reviews)
97%
557-C E Baltimore Pike,  Clifton Heights,  PA  19018
See Photos
Instant Estimate
Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Call
Email

Reviews (3,999)

Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with the shop overall experience. The quality of repairs is frequently praised, with many noting their vehicles looked brand new upon return, often exceeding expectations. Timeliness is a strong highlight, as numerous customers mention their cars were completed earlier than the estimated date. Communication is widely appreciated, with regular text and phone updates keeping customers informed throughout the repair process. Staff professionalism, friendliness, and helpfulness are repeatedly commended. Some customers noted areas for improvement directly in their feedback, including occasional delays, minor post-repair issues such as sensors malfunctioning, overspray, loose parts, and cleanliness inconsistencies inside vehicles. A few customers also mentioned preferring phone calls over texts for updates. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... professional. The process was explained well and quick. The work performed on my vehicle was excellent and I'm very happy with the result." Read more
"... Wonderful! I was out of town when the repair happened, and Caliber brought my car back to my house while I was away. They also detailed the interior of the car, which ..." Read more
"... staff that explained clearly what I needed to know . Communication to keep me updated on the status of repairs and availability for questions. My car was expertly ..." Read more
"Courteous and professional staff. Repairs made my car look new. The detailing made the car look new from the dealership."
"... appreciated the car detailing. Also appreciated how I got the car back earlier than expected." Read more
"Twice weekly Oh yes, about 7 days before promised Very personable, professionally comforting, relatable ..." Read more
"My vehicle was ready a week before they estimated"
"everything went well repair was faster than originally ecpected"
"My vehicle was finished in less than 24 hours! Customer service were great from start to finish. ..." Read more
"... 2nd time working with you to repair my vehicle and the level of communication is unmatched My car looks brand new, like ther was never any damage" Read more
"The communication was excellent from beginning to end."
"The tech did a phenomenal job with the work he did. The communication was amazing during the entire process. It was great knowing what was going on with my vehicle ..." Read more
"... surpassed our expectations. They are courteous and kept us updated on the progress of the repair. The completion of the repairs are timely and always ..." Read more
"... it is brand new again to me. I appreciated being kept in the loop with timely updates on the cars repair. Thank you for all your expertise." Read more

My Experience

My Experience

I like how they are very respectful

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car looks brand new ! I am completely satisfied with the repairs!

Likely to Recommend

10001%

Repair Quality

Very welcoming

Customer Service

Work was done before the estimated time

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I am grateful to Denise and Derek for their excellent service and communication. I really appreciated receiving texts from Derek on the progress of repairs. Denise reached out to the insurance company on my behalf concerning coverage for a rental car. They went above and beyond to help

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great job to the crew and very happy with the repair!

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

It looks like new.

Customer Service

Everyone was courteous and professional

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

From arranging Enterprise to drop off the rental, keeping me informed of the progress, to Wes explaining the care of the car after, was absolutely amazing. Thanks to everyone for their service.

My Experience

Customer service was excellent and pleased with the work completed on my car!

My Experience

Derek kept me up to date on the progress of my car and all the staff were very nice

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

My car was involved in an accident, and I brought it to Caliber Collision to have it repaired. I couldn’t be happier with the results! They did an excellent job repairing my car, and it looks great—honestly, you would never know it had been in an accident. The quality of the work, attention to detail, and professionalism were outstanding. They took care of everything and made the whole repair process much easier than I expected. I highly recommend Caliber Collision to anyone who needs collision repair. They did a fantastic job, and I would definitely use them again!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

this could not possibly have been a better experience. Everyone was welcoming and helpful. I’m sorry I can’t remember the lady’s name at the front desk but she went above and beyond to make it as easy and painless as possible. Tyneisha was absolutely amazing, kept me posted every step of the way. and the car looks great!! will direct everyone your way if in need of repairs.

Likely to Recommend

i will absolutely send anyone i know in need of your services your way

Repair Quality

the car looks wonderful!!

Customer Service

everyone there made this as easy and painless as possible and were warm and engaging in doing so. could not have possibly gone any better and i was kept informed every step of the way. Special thanks to Denise (?- not sure if name is correct, lady at front desk) and Tyneisha they both went above and beyond

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 3,999

Nearby Caliber Collision Auto Body Shops

Auto body shops nearby

view more shops in: Clifton Heights  |  19018