Caliber - Glenolden

4.9 (3,742reviews)
97%
210 N Chester Pike,  Glenolden,  PA  19036

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,742)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and making stressful situations feel manageable. Communication stands out as a top strength, with frequent text and phone updates keeping customers informed throughout the repair process. Many customers highlight that their vehicles were completed ahead of schedule. A small number of customers noted concerns around repair quality issues, part delays, and occasional communication gaps, as reflected directly in their feedback.
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"... stressful situation feel smooth and well-managed. The quality of the repair exceeded my expectations, and my vehicle was returned in outstanding condition. ..." Read more
"... turnaround time was impressive. Most importantly, they restored my car to look like new — you would never know it had been damaged. The quality of work and attention ..." Read more
"... collision did not. I ran into problem after problem. My vehicle sat for over a week before repairs began. The vehicle was not fixed properly and also sustained ..." Read more
"My vehicle was completed ahead of schedule"
"... the process every step of the way, The fact that my car was completed earlier than anticipated was huge for our needs. Finally my car was cleaned inside ..." Read more
"It took far too long. I am sure if the insurance company was paying for a rental it would have been ..." Read more
"... to be helped out on a car I was told was finished After 4 weeks of repair. Unbelievable" Read more
"Great updates and communication."
"... perfection. I feel like a have a brand new car now. The communication was amazing as well kept me informed every step of the way." Read more
"Great shop to have work done - good communication and detailed updates no guessing games with them.. I will use them again and again!"
"The repair itself was excellent. The communication with estimator was lacking."
"Had to call a couple of times to get updates"

My Experience

I like that I was consistently updated with the repairs to my car and what had to be done. Bryan did a great job communicating with me.

My Experience

They ruined my battery and didnt replace it. I drove it to work the next day and it wouldn't start. I had no issues with my battery or my car not starting before leaving it there.

Likely to Recommend

Especially not the shop that I went to

Repair Quality

The shop ruined my battery during repairs and did not replace or take any responsibility.

Customer Service

My Experience

Great customer service!!! Repairs were great, Bryan was so helpful, communication was clear, definitely recommend!!

Likely to Recommend

Repair Quality

Customer Service

Awesome service, Bryan was so helpful throughout the whole process would definitely recommend and use if needed in the future!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Gavin explained everything and I was very pleased with the service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I certainly would recommend your service!

Repair Quality

Excellent customer service every step was explained, just superior service! I would certainly recommend caliber service

Customer Service

Superior service in all aspects!

My Experience

Thr service and staff were very professional and friendly. Our time with them was not long and they kept us updated all along the way. We would recommend them to anyone who nees help with their car. Thank you.

Likely to Recommend

Repair Quality

Great to deal with, communicated thoroughly, and got the work done ahead of schedule

Customer Service

Likely to Recommend

I was actually referred to Caliber by a friend

Repair Quality

The staff was very helpful, friendly, and courteous. The communication and updates on my car was amazing.

Customer Service

My Experience

Everything was perfect like it was never hit did good

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great communication and the service was wonderful.

Customer Service

Returned Clean

My Experience

Caliber has made my experience an exceptional one. My point person Anthony (Tony) Pye was very efficient with handling my car with care. He communicated every single thing needed to keep me at ease. He was a joy to work with and this company was amazing. Thank you for all your hard work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Tony is the best! I swear he is. From the first phone call all the way today when I picked up Mr Oogie. Everything he said he would do he did. Everyone in the shop I came across was friendly as well. Thank you Tony I appreciate at you. I hope to never see you again!! LOL I’m lying!!!!!!! Luv u Tony. Xoxo Keisha

Likely to Recommend

Repair Quality

Customer Service

The whole staff is genuinely friendly. It’s not faked they really care about you and your needs

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My vehicle was vandalized in Philadelphia PA. I was visiting from Florida. This was a very difficult experience. My car was in bad shape. My insurance company recommended Caliber to me. Since I was having the repairs done at an eight-hundred-mile distance, I was only able to communicate by phone with the shop. However, my service advisor was a huge help to me. Bryan Culler called me regularly explaining everything that was happening. He was VERY professional and understanding regarding my situation. I cannot say enough good things about him. I received piece of mind during the whole ordeal. That meant a great deal to me being so far away. Thank you, Bryan..... you were great!

Customer Service

Returned Clean

My Experience

Your company is great, and Anthony is exceptional. I was kept informed at every step of the repair, and it was completed on time, as he stated. Thanks to Anthony for a job well done

My Experience

This is our first encounter with caliber. When we retrieved our vehicle, it shined! Wheels were perfect.car was clean. It looked beautiful!

My Experience

You guys has master the craft

Likely to Recommend

Repair Quality

You guys master your craft

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service