Auffenberg Auto Body

4.8 (585reviews)
97%
901 South Illinois Street,  Belleville,  IL  62220
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (585)

Likely to Recommend

Repair Quality

Everything went very well, but my check engine light is still on, and the service tool announcement keeps coming back on

Customer Service

Returned Clean

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Already have!

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Returned Clean

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Customer Service

Everyone was very friendly and attentive.

Returned Clean

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Repair Quality

The body work was great, however the engine doesn't sound right. It appears to be a little bit rougher than normal.

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Returned Clean

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They've been outstanding

Repair Quality

This was our 3rd incident in 2 years. Each repair has been meticulous and the service has been to top notch.

Customer Service

Always friendly and helpful. They continuously provide updates throughout the process.

Likely to Recommend

Repair Quality

The worker Cory was caring and compassionate toward me and explained things to me from the rental car to the details of my vehicle he encourage me to want to come back for other repairs we discussed. I was very pleased how they treated myself and my vehicle. Thankyou for having people that care about the customers not just focused on monetary gratification.

Customer Service

Returned Clean

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Great job

Repair Quality

Great job

Customer Service

Great job

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Customer Service

Very satisfied with staff and all follow up related, for me it was challenging to respond to survey.

Returned Clean

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Repair Quality

Estimated repair time six days, first phone call parts came in damaged. Second phone call wrong parts. Third phone call wrong parts. The vehicle spent twenty nine days at the premises. Vehicle going back in, lift gate does not open.

Customer Service

Returned Clean

Likely to Recommend

I would recommend this autobody shop to anybody

Repair Quality

Cory was incredible from his communication to his honesty and I have zero complaints on the outcome of the service. It’s almost like it never happened. Thank you!

Customer Service

Cory was incredible from his communication to his honesty and I have zero complaints on the outcome of the service. It’s almost like it never happened. Thank you!

Likely to Recommend

5 🌟 🌟 🌟 🌟 🌟 Excellent job!!!

Repair Quality

Staff very friendly throughout service. Staff very informative every three days phone follow up

Customer Service

Super friendly and timely

Returned Clean

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Repair Quality

Awesome job

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Repair Quality

The work took much longer than anticipated. I understand logistics of having 3rd parties visit to perform particular pieces of the repair, but I'm the one who had to follow-up on progress. Additionally, the repair needs to be revisited. The glass is not sealed properly, creating a whistle while driving. Now, I need to come back to the shop.

Customer Service

Vance was helpful and courteous. The only opportunity is follow-up.

Likely to Recommend

Repair Quality

Cory was super amazing to work with and communicated so well with me on updates about my car

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Returned Clean

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