Steve's Auto Body - Belleville

4.9 (1,082reviews)
97%
207 S. 20th St.,  Belleville,  IL  62226
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In operation 62 years, 26 years at this location.

Since 1975, Steve’s Auto Body has proudly served the Belleville, O’Fallon, Scott Air Force Base and surrounding communities by providing quality collision repair. From our friendly office staff that greets you, to the estimator who professionally evaluates your repair, to our experienced technicians who work as a team to repair your vehicle to pre-accident condition, you can relax knowing your vehicle is in very capable hands. We are so confident in our workmanship that we guarantee it for as long as you own your vehicle. From beginning to end, we are committed to making the repair process as streamlined and worry free as possible. Need a tow? Call us…..we’ll have your vehicle brought to our facility. We’ll make your rental car arrangements for you and the rental company will pick you up at our facility. You can place your trust in Steve’s Auto Body for superior collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Reviews (1,082)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new or even better than before. The communication process received high marks, particularly the proactive text and phone updates that kept customers informed every step of the way. Timeliness was a standout strength, with numerous customers delighted that repairs were completed ahead of schedule. Staff friendliness, professionalism, and willingness to go above and beyond, including washing and detailing vehicles, were frequently highlighted. A few customers noted areas for improvement such as better communication in isolated cases, issues with unapproved insurance items, and minor repair oversights, but these were far outweighed by overwhelmingly positive experiences. Overall, customers expressed strong satisfaction and a high likelihood to recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"They went so far above my expectations, the work was well done and finished quickly, and then they really surprised me by washing and ..." Read more
"Steves always does a great job. Very thorough and top notch quality. I think Im up to 3 repairs now made in my families ..." Read more
"I couldn't believe how fast they were. The quality of work was top tier. I've used them for a couple jobs in the past and ..." Read more
"Amazing quality, fast turnaround, and stellar service!"
"They have a high standard of completing repairs and it shows in the finished product, excellent auto body shop will definitely use them ..." Read more
"... process, which we really appreciated. Even better, our car was finished 10 days ahead of the original estimated completion date! Everyone we dealt with was friendly, professional, ..." Read more
"Thank you for the quick repair and easy process. Was done much earlier than expected"
"Looks great! Done sooner than promised!"
"They were very professional. Kept me up to date and finished ahead of schedule. Very impressed"
"... best communication from a body shop Ive ever had. Kept me up to date from start to finish." Read more
"... scale of one to ten I Would rate them a 10. There communication procedure was outstanding throughout the entire ordeal. I will highly recommend them." Read more
"Communication throughout the repair process was excellent! Amazing job on the repair work as well!"
"They did an excellent job repairing my vehicle. Loved that they texted me about the updates. Would recommend you all to friends if they need ..." Read more
"... small collision were professional and honest. The communication was absolutely outstanding on when parts were in and where my car was at in the timelines. Start to ..." Read more

My Experience

Appreciate doing business with you

My Experience

The front desk staff and the claim assessment person were so nice and accommodating. They made sure they had transportation from enterprise rental to from my appointment.. they kept me updated by text on what was going on with my car. They actually got the car ready for me earlier than the date they first projected. The best part was when I went to pick the car up. The work was so well done and they gave my car a really good washing and cleaning inside. That was the best customer service.! I would recommend anyone to go to Steve’s auto body. The customer service is outstanding.

My Experience

Likely to Recommend

Repair Quality

I had a great experience with Steve’s Auto Body! The staff was friendly, professional, and helpful throughout the process. Highly recommend Steve’s Auto Body for any auto body repairs.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Repairs were completed well in advance of the promised date

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

From the staff to the service I received - it was outstanding!

Customer Service

They went out of their way

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Amazed at the speed you were able to repair the damages to our 2026 Buick Encore. Car looks great and the communication was top notch! Will recommend your auto body shop to anyone in need of repairs. Thank you!!

My Experience

Staff was great . Repairs were great . Repairs were great .

Likely to Recommend

Awesome staff , excellent repairs

Repair Quality

Employees were great , very easy to work with . And my car looks great . Wonderful job.

Customer Service

Explained everything to me

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

In and out. The desk lady was cool to. Great work to the corvette. Thank u all. Blessing.

Customer Service

Great

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

I have been going to this autobody shop for years. I wouldn't take my car nowhere else.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Every one was nice, personable, friendly and seemed to love their job! I loved getting frequent updates on the progress. A bonus was that our truck was ready several days earlier than expected!!! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Everyone we dealt with was very professional and nice! I love the text messaging, keeping us up-to-date

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The entire process with Steve’s Auto Body was incredibly easy and everyone was so kind. The text updates were great and my car ended up being ready earlier than originally promised. I also think they cleaned my floor mats which is above and beyond. Highly recommend!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Good service thank you very much

My Experience

I'm Kerry Moore the owner but I was very satisfied with the the final fix actually it looks better then when I first got it keep up the good work guys awesome 👌 👏 👍

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