Steve's Auto Body - O'Fallon

4.8 (3,248reviews)
96%
120 Behrens Dr.,  O'fallon,  IL  62269
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In operation 51 years, 39 years at this location.

Since 1975, Steve’s Auto Body has proudly served the Belleville, O’Fallon, Scott Air Force Base and surrounding communities by providing quality collision repair. From our friendly office staff that greets you, to the estimator who professionally evaluates your repair, to our experienced technicians who work as a team to repair your vehicle to pre-accident condition, you can relax knowing your vehicle is in very capable hands. We are so confident in our workmanship that we guarantee it for as long as you own your vehicle. From beginning to end, we are committed to making the repair process as streamlined and worry free as possible. Need a tow? Call us…..we’ll have your vehicle brought to our facility. We’ll make your rental car arrangements for you and the rental company will pick you up at our facility. You can place your trust in Steve’s Auto Body for superior collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
GM Basic
I-Car
Tesla
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Email

Reviews (3,248)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The friendly, professional, and courteous staff received high marks across the board. Communication stood out as a key strength, with customers appreciating frequent text and phone updates throughout the repair process. A notable highlight was the shop completing repairs ahead of schedule in numerous cases, sometimes by a week or more. A few customers mentioned isolated concerns such as assembly issues, paint mismatches, or cleanliness upon pickup, reflecting areas customers feel could be refined. Overall, the vast majority expressed strong satisfaction and willingness to return and recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"Truly professionals to the very end, they take pride in their work and in customer satisfaction. The fix is remarkable and the final touches in detail ..." Read more
"Absolute perfect repair! The job was completed ahead of original estimated time. I am completely satisfied ..." Read more
"... shop with a complex repair on our Model X. They did fantastic work with genuine Tesla parts, perfect alignment, and flawless Autopilot recalibration. Communication ..." Read more
"... team did an amazing job on my car. Not only that but the customer service was also a 1010. Other body shops are too casual and not professional to this level. ..." Read more
"... door and damaging the driver's door and fenders. Steve's made it look brand new, matching the paint very well. Car was clean when returned and smelled like a new ..." Read more
"... view progress and the text updates were convenient My vehicle was finished almost 2 weeks early. I am still shocked it was done so fast" Read more
"Great work and everything was not only on time, but actually done early! Highly recommend"
"They did an amazing job and it was done before the projected date!"
"Excellent customer service with frequent updates. The car was completed ahead of schedule and the quality of the repair was very high."
"Quoted a week & half took 3 weeks! Overcharged for having a Tesla & only you can work on it."
"Their communication is excellent. The repair service is top notch, second to none!"
"Really good communication through out the entire process made it a great experience. I knew where the repair ..." Read more
"Easy to work with, excellent communication, great body work"
"... for us! Thankful for all the arrangements you made, communication with us and through text updates. We appreciated your professionalism as well!" Read more
"Appreciate the status messages received as the repairs progressed without having to make calls to see where ..." Read more

My Experience

My service from the estimate to drop off and pickup were all excellent. Folks were all efficient and super friendly. My vehicle turned out great - feels and looks brand new!

My Experience

Courteous and professional interaction with the customers. My Accord paint matches perfectly and looks like it just came off the production line.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very professional and timely.

My Experience

Did a good job

My Experience

Repairs were completed quickly and look great. Updates were provided often, and the web link with work status and estimate is useful. Communication between Steve's, my insurance Co. and myself was seamless!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They kept me up to date with everything taking place. I knew exactly what was going on.

Customer Service

Everyone was very respectful and considerate.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It was a very satisfying experience, and my car was done 2 weeks earlier than expected. I was very satisfied

Likely to Recommend

Repair Quality

Very very good experience. Much faster than was promised.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The car came out looking great, and Cory and the team even corrected some blemishes outside their work area! Great communication, work finished ahead of schedule, frequent updates, the list goes on. Amazing work. 10/10

Likely to Recommend

I will definitely recommend Steve's auto body.

Repair Quality

Excellent quality. My experience with Steve's auto body was exemplary from start to finish

Customer Service

Great communication, work finished ahead of schedule, frequent updates, the list goes on.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Done a Great job

My Experience

Your team did an amazing job!! I would recommend you to all .

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The car was fixed before the completion date. That was very nice.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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