Steve's Auto Body - Collinsville

4.9 (170reviews)
100%
103 United Drive,  Collinsville,  IL  62234
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In operation 51 years.

Since 1975, Steve’s Auto Body has proudly served the Metro East by providing quality collision repair. From our friendly office staff that greets you, to the estimator who professionally evaluates your repair, to our experienced technicians who work as a team to repair your vehicle to pre-accident condition, you can relax knowing your vehicle is in very capable hands. We are so confident in our workmanship that we guarantee it for as long as you own your vehicle. From beginning to end, we are committed to making the repair process as streamlined and worry free as possible. Need a tow? Call us…..we’ll have your vehicle brought to our facility. We’ll make your rental car arrangements for you and the rental company will pick you up at our facility. You can place your trust in Steve’s Auto Body for superior collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Email

Reviews (170)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, professional staff, and outstanding repair work. Many highlighted the seamless process from start to finish, with repairs frequently completed ahead of schedule. The proactive communication through text updates was a standout feature, keeping customers informed at every stage without needing to follow up. Repair quality received high marks, with numerous customers noting their vehicles looked better than before the incident. A few customers noted areas for improvement, including inter-location communication and ensuring all components are properly secured after reassembly, as mentioned directly in their feedback. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... experience with Steve Collision! From start to finish, the team was professional, efficient, and truly cared about the quality of their work. They kept me informed ..." Read more
"... to estimation to repair. The process is seamless the work outstanding the price very fair the time frame spot on.id recommend this company to anyone who wants exceptional ..." Read more
"Excellent repair work. Very Satisfied with body work and attention to detail. Would highly recommend to other people"
"... that Steves did. When we picked up the car it was like picking it up from the showroom floor. We will recommend your shop to anyone who needs ..." Read more
"No issues with the work at all. The time it took to inspect, directly reflected the quality of work. Detailed ..." Read more
"A day early!"
"They said two weeks as a reference but it was done an entire week early and updates were provided that kept it from being a surprise where, while early ..." Read more
"... communication during repairs and customer service. Repairs were completed ahead of schedule. Highly recommend" Read more
"The process from start to finish was extremely fast."
"Finished very quickly well ahead of the scheduled completion date"
"This was the best communication I have received from an auto repair shop. Very satisfied."
"... to finish, the customer service was exceptional. They provided clear communication, timely updates, and genuine care throughout the process. We truly couldnt have asked ..." Read more
"See prior response. Comms were excellent and useful."
"... on our body work. The staff were very helpful, and we even received text updates throughout the process. Car was finished in a timely manner." Read more
"Excellent communication during repairs and customer service. Repairs were completed ahead of schedule. Highly ..." Read more

My Experience

Work was done in a very timely manner and the staff was very friendly, helpful and knowledgeable. I would use Steve’s Auto Body again. Thank you also to Justin for his help and updates; a very personable man.

My Experience

The service was outstanding. Thank you very much!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The entire team were very professional and did an outstanding job on my car.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Good communication. Good work so far

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was fantastic. And my vehicle was ready a day earlier!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service would recommend

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My college age daughter hit a tire going on vacation with friends in Atlanta. We needed the car fixed rather quickly because she's due to go back to college. Everyone from start to finish was nothing but professional and nice. Great job on the car! Wonderful! Absolutely wonderful experience!

Likely to Recommend

See all previous comments ha.

Repair Quality

No issues with the work at all. The time it took to inspect, directly reflected the quality of work. Detailed and thorough.

Customer Service

Couldn’t have been easier. Had trouble even coming up with questions when asked. Everything seemed to be considered and provided before even needing to worry.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

From my initial phone call, every aspect of my repair was handled with friendly, professional, and speedy service. Hopefully not soon, but I’ll be back!

Likely to Recommend

Repair Quality

Customer Service

From my initial phone call, every aspect of my repair was handled with friendly, professional, and speedy service. Hopefully not soon, but I’ll be back!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

My Experience

I was impressed by the staff's friendliness and the cleanliness of the work environment.

Likely to Recommend

Repair Quality

Great people and a clean work environment.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent repair work. Very Satisfied with body work and attention to detail. Would highly recommend to other people

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