Auffenberg Auto Body

4.8 (585reviews)
97%
901 South Illinois Street,  Belleville,  IL  62220
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (585)

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Vance, stayed on top of things for me and took care of me every step of the way.

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They use original mfr parts and the finish on the car is always very well done even if the people are a little inflexible to deal with.

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Customer Service

The scheduling is a little rigid about needing an appointment just do drop off or pickup. Not everybody is retired like we are.

Likely to Recommend

Repair Quality

We were told the vehicle would get a full detail clean before we got it back, but it was not done. The smell in the car left by the car thieves is very strong and with children it's not great putting them in there. Not sure why the inside cleaning didn't happen.

Customer Service

Returned Clean

Likely to Recommend

See previous comments about inefficient process.

Repair Quality

I liked working with Corey- Very personable and handled my pushback professionally. He’s an asset to the body shop. The process was very inefficient. I scheduled an appointment three weeks in advance. And, then it took several days after when I dropped my Jeep off to review my case to assess if there was any hidden damage. I didn’t get my Jeep back for a week and all that needed to be replaced was the bumper. I know from experience that job takes < 2 hours. I would have preferred for a quicker turn-a-round.

Customer Service

Straightforward job replacing bumper

Returned Clean

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Vehicle was repaired in outstanding condition. Cori kept me informed and up-to-date...thank u

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Was informative and kept me updated…wonderful service

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Only thing that was of concern was I brought my vehicle in at 25,200 miles and when I picked it up it had 25,700 how did it go 500 miles if it never left the parking lot

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Returned Clean

Likely to Recommend

There is no reason why I would want to take it anywhere else, so I would certainly recommend Auffenberg Body Shop to others.

Repair Quality

Auffenberg Body Shop did a great job repairing my car. It looks great--like a new car!

Customer Service

Everything went very smoothly. Things were explained to me and all of my questions were answered.

Returned Clean

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Repair Quality

Cory was amazing and did a great of communicating with me throughout the entire process. The work that was done on my car looks great! Thank you!

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Though it was longer than expected, my vehicle appears fully restored. They made sure to continuously update throughout the process which I greatly appreciated

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The car turned out perfect. All the people were very nice and told us about every step in the process of repairing our vehicle.

Customer Service

Nice people

Returned Clean

Likely to Recommend

Repair Quality

Front end shakes at 68 mph and higher

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Did a nice job on my vehicle. I was happy with the work I worked autobody for 20 years so I know what to look for. Thank you.

Customer Service

Everybody was nice and business like enjoy talking to them

Returned Clean