Auffenberg Auto Body

4.8 (591reviews)
97%
901 South Illinois Street,  Belleville,  IL  62220
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (591)

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Outstanding customer service. Repair is great.

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I took my truck to get fixed from a fender and a door and I get it back with a broken windshield

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Staff was nice and friendly.

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Thanks for your great communication and prompt service!

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They were absolutely amazing. Every chance they got to push my car forward in line they did. They didn’t expect my car done until July and I got it back the beginning of June.

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Very satisfied with the work

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Corey was very nice and explained everything and kept me updated

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It took too long. I dropped it off for repair on Apr 14, 2025, and got it back May 23, 2025. I was told OEM parts would be used, but the driver's side headlight lens which is flawed is an aftermarket part. The light pattern doesn't match the passenger side headlight. Vance Bailey and Roy Gray both say that they are just like that. I am not convinced that is true. Also, I am waiting for an appointment to get the wheel alignment fixed. The steering wheel must be turned slightly left to go straight and it pulls to the right.

Customer Service

It took too long. I dropped it off for repair on Apr 14, 2025, and got it back May 23, 2025. I was told OEM parts would be used, but the driver's side headlight lens which is flawed is an aftermarket part. The light pattern doesn't match the passenger side headlight. Vance Bailey and Roy Gray both say that they are just like that. I am not convinced that is true. Also, I am waiting for an appointment to get the wheel alignment fixed. The steering wheel must be turned slightly left to go straight and it pulls to the right.

Returned Clean

Likely to Recommend

2 other shops in the area that had good reputations have closed. We felt a dealer would more likely stick to oruginal equipment parts.

Repair Quality

Car looks like new

Customer Service

Explained work well, kept to agreed price. Not good at returning calls when promised. I had to follow up.

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Your technicians did a great job on my wife’s car. I would recommend your services to anyone.

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I referred my husband.

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Auffenberg is never a miss whenever I have my vehicle worked on.

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I received calls throughout my vehicle being serviced advising me what was going on.

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