Auffenberg Auto Body

4.8 (591reviews)
97%
901 South Illinois Street,  Belleville,  IL  62220
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (591)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Customer service was ok but when I picked up my truck no one went over what was done to my vehicle I heard them say everyone gets a walkthrough of what was done. I was given my papers and keys and that was it. I do like the repairs that were done that I could see.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I have a part hanging off of my car and my dashboard is flickering really bad and my collision alarm keeps flashing whenever I’m driving since collision on 7/23/2024 and Corey says that has nothing to do with being rear ended and that’s never happened before the collision

Customer Service

They kept me informed, but at the end, I’m dissatisfied because my car isn’t fixed and Corey told me I have to have my car on a diagnostics test at my own expense, BUT I WAS IN A REAR END COLLISION.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

OH YES YOU ALL DID A GOOD JOB THANKS VERY MUCH !!

My Experience

It's a beautiful door thank you guys have a blessed day keep up the good work

My Experience

Everyone was very friendly and helpful. Awesome job on repair, Kia was left extremely clean. Would definitely use again and refer to others.

My Experience

I was very pleased with the my car’s body work. The job was done in a timely manner and looked great. Everyone was very helpful with explaining the process and the time that it would take. They handled my insurance without any problems. I will definitely use them again if needed.

My Experience

My Experience

I asked them to run my debit card so I would not have to pay 3% for a credit card transaction. My receipt from Auffenberg says $1000 but the charge on my account is $1030. I am very disappointed with the office staff at Auffenberg.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Fast and professional service!

Customer Service

Very professional!

Returned Clean

My Experience

Good job.

My Experience

Most of the car looks amazing and you can definitely tell the difference. In the hood there is one spot that is still chipped.

My Experience

They folks at the body shop were very nice and easy to work with. The team in the office also made me feel like they had my best interest in mind. I am thankful and will be returning if I need auto-body assistance in the future.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I appreciate Roy keeping me up to date while car was being worked on. Thank you.

My Experience

Hours outside of the normal working day are needed. We had to take time off work to pick up the vehicle, even though there were people at the dealership on a Saturday.