Auffenberg Auto Body
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Both the auto body office manager and Sherry were both very kind and professional. I really appreciated the way they interacted and showed they cared.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Price was excellent for the repair. Roy and Sherry were extremely knowledgeable and helpful.
Likely to Recommend - 5.0/5.0 -
I have a second vehicle scheduled for an estimate with them now.
Repair Quality - 5.0/5.0 -
Looks grea. Inside was like new.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Liked that car was cleaned up before I picked it up! Not like that at Hyundai service
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
The quality of work on the repair was a 10. It looks and rides as good as it does the day I bought it. Communication and scheduling was a 5. Text updates were nice but the completion was delayed twice and then when I arrived to pick it up at the scheduled time of 11:00am, I had to wait until 12:15 so they could finish "detailing" it. Detailing was a 2. the entire backseat, vents, flor mats, etc. were covered dust and debris. It clearly wasn't even touched. Then when I got home I found old parts in the back hatchback. Roy was very professional and thorough in his communications. He did offer to pay for my car to be detailed at a later date. While I am not happy with the scheduling or detailing, the work itself is the most important which is why I provided an overall score of 8.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a good job and got the car back to me when promised
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Sherry kept me informed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks great! After someone broke my taillight, Auffenberg was amazing in getting things taken care of and making sure to get me back into my car. They were kind, informative, and helpful from start to finish, even helping with insurance and the rental company. My car was cleaner and neater than when I brought it in. Extremely happy customer!
My Experience - 5.0/5.0 -
Thank you...you all went above and beyond with repairs..so far so good.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very happy with the work and service. Everyone I dealt with was helpful and friendly and I really appreciated the updates with my completion date. My car looks great and I'll recommend your shop to family and friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10 good job.
Customer Service - 4.5/5.0 -
Good job
Returned Clean
My Experience - 5.0/5.0 -
It was in there to long for a dent. But they did a great job👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It looks great. Thank you all 🙌
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Employees were all very helpful, courteous, and engaged. Roy, in particular, was outstanding.
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
The job is not complete yet, but what has been done so far I am happy with. I did not like the fact that it took an extra day to get my vehicle back and then be told not all the parts were available to complete the repair.
Customer Service - 3.0/5.0 -
Roy and Sherry were amazing when they were able to answer the phone, however the COMPANY needs to have a back up for them when they are out sick. It is unacceptable to leave 1 technician to run both the office and body shop! Those phones are how you make your money and when they don't get answered that is money out of yours and your employees' pockets. Unacceptable