Austin Body Works Inc.
Family owned since the 1940's. Austin Body Works has become a staple of the Austin collision industry. Quality and customer service are the things most important to us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Stan was very kind, energetic and funny. Really made the experience better for getting my car repaired for an accident that I didn't cause (haha)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Phenomena customer service. I’ve never been treated this well at another place of business! My entire experience was so enjoyable
Returned Clean
My Experience - 5.0/5.0 -
Everyone was friendly, professional, and did a great job with my car. Really above and beyond, thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I can’t say enough good things about these guys. I even told Ryan that if I ever got in an accident in Arizona where I live I would consider having the car hauled back to Austin just so these guys could do the repairs!
Repair Quality - 5.0/5.0 -
If I could give these guys an 11 I would!
Customer Service - 5.0/5.0 -
These guys went above and beyond what any normal body shop would have done. They were able to complete the repairs in half the time that other body shops quoted me and continuously kept me up-to-date on the status my vehicle.
Returned Clean
My Experience - 5.0/5.0 -
Predictable service completed on time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast predictable service.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you Stan and Team!! My car looks amazing :)
My Experience - 5.0/5.0 -
Best experience ever! Customer service was exceptional as was repairs. I am completely satisfied and will return if I ever need bodywork.
My Experience - 5.0/5.0 -
The team at Austin Body Works is absolutely amazing! Not only does my car look completely brand new but the staff is so enjoyable to talk to as well. Will be back in the future if I need any work done!
My Experience - 5.0/5.0 -
Great job—my car looks like new! Service was fantastic, and everyone was so nice and helpful! I would recommend Austin Body Works to any person who has a car needing body work. Peggy McCormick
Likely to Recommend - 5.0/5.0 -
They were GREAT!
Repair Quality - 5.0/5.0 -
excellent job--it's like I have a brand new car!
Customer Service - 5.0/5.0 -
The staff was always informative, friendly, and helpful!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Small area underneath by the spare had some paint missing, but it’s not a problem.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I would like to start by saying that I do not want a remedy or any offer for anything; it’s kind of hard for me to even let y’all know this because I liked Stan so much. I noticed that the mud flaps are always hard to put on in my previous repairs but caliber collision definitely did a better job. The dent on my trunk was only pushed out and not painted to correct the two chips in paint that occurred; the sharp edge of the trunk on the driver side is no longer a sharp edge. I came in expecting 10 gold stars and I came home with 6 in regards to work quality. I give the staff 10/10 but I definitely will not be back ever again.
Likely to Recommend - 2.5/5.0 -
I would not recommend anybody that I know to Austin Body Works.
Repair Quality - 3.5/5.0 -
My trunk is out of alignment. There is a mud flap that was damaged and still installed on the vehicle; not all of the accident related damage was corrected.
Customer Service - 5.0/5.0 -
You guys are awesome up front, through the process, and over the phone. It is hurting me to be honest with you about how truly unhappy I am with my repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an excellent job in removing hail dents and some damage to the rear bumper. Have used them in the past and will continue to use them, if needed, in the future. Highly recommend them!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Austin Body Works does high quality work. They tell you what they are going to do and they deliver. Highly recommended.
Customer Service - 5.0/5.0 -
Stan IS the man
Returned Clean
My Experience - 5.0/5.0 -
I’ve had some fender benders in my days, and this was my best collision repair experience ever. Convenient, friendly, accommodating and even a sense of humor. Highest marks!!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was a wonderful experience to get my car fixed by Austin Body Works. They were extremely communicative and made everything as easy as possible for me. My car looks perfect. I’ll be coming here for any car issues here on out!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
No. This is the second time I’ve had to take the car to this shop and both times I have been disappointed
Repair Quality - 1.5/5.0 -
Claimed to have ordered new parts. Took them 4 weeks saying parts needed to be painted. Noticed some parts were the same and just bugged out some scratches
Customer Service - 2.5/5.0 -
They were friendly. But lied about eta of their services.