Auto Art & Collision Repair LLC

5.0 (437reviews)
100%
1718 S. 18th Street,  Yakima,  WA  98901
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (437)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, outstanding repairs, and proactive communication. Many highlight that vehicles were returned looking brand new, with repairs completed ahead of schedule. Customers appreciate being kept informed at every step through texts and calls, and note the staff as friendly, knowledgeable, and professional. The front office team receives special recognition for being patient, thorough in explaining repairs, and providing no-surprise estimates. A few customers noted delays due to parts suppliers, though they acknowledged this was outside the shop's control. Overall, the vast majority of customers express high satisfaction and willingness to recommend Auto Art to friends and family.
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"All aspects of your work and customer service was amazing"
"Amazing job done, fast repair time, car was done ahead of schedule. Car looks brand new, we are very happy with the ..." Read more
"The best repair work I have seen. Repaired the proper way with no corners cut with the repair process! Extremely ..." Read more
"Very professional,excellent quality work and super friendly personnel. I recommend this shop to everyone needing automotive ..." Read more
"Car was well handled and repaired as far as it is going it was handled at a very well time manner was returned ..." Read more
"Car was ready 2 days early"
"Ahead of schedule"
"Picked up before estimated date ! We love that !!!"
"But suppliers didnt deliver parts on time so no fault to auto art"
"Your front staff is amazing. Every repair was explained in full with a price estimate. No surprises. I will definitely suggest the company to friends ..." Read more
"Car looks brand new, fast and friendly service, car was done sooner than expected. They really made me feel comfortable ..." Read more
"Kept me informed by texts"
"... the estimate date which was absolutely amazing ! They updated me every step of the way and made sure I was in the loop within every process n step they took ..." Read more
"... outstanding. The woman in the office was the best. They kept me informed with text and calls. The work is just beautiful. Would recommend them highly." Read more

My Experience

The best place for repairs!

My Experience

Everyone was great everything was great

Likely to Recommend

Absolutely ! id be happy to recommend this shop

Repair Quality

1st I want to thank Emily for outstanding customer service 2nd the work that was Done on my car was super clean looks like nothing never happened I'd happily refer this body shop to anyone that needs their service Thank you Auto Art

Customer Service

Returned Clean

My Experience

Car looks brand new, fast and friendly service, car was done sooner than expected. They really made me feel comfortable about how the car would look great when it was done and they did not disappoint

Likely to Recommend

Very friendly staff and a job well done

Repair Quality

Amazing job done, fast repair time, car was done ahead of schedule. Car looks brand new, we are very happy with the finished product

Customer Service

Great communication from the office staff

Returned Clean

Likely to Recommend

Repair Quality

Emily was a pleasure to work with thank you for your great customer service and communication. They did a great job with the repair thanks to the Auto Art team!

Customer Service

Great customer service!

Returned Clean

My Experience

All aspects of your work and customer service was amazing

Likely to Recommend

Repair Quality

Very professional,not only the work but customer service as well

Customer Service

Great job am totally impressed with work that was done and customer service

Returned Clean

My Experience

Not only do you do exceptional work…but your front office staff are AMAZING! Friendly, efficient, knowledgeable & PATIENT with all my questions. I was updated through every part of the process! Keep up the great work.. I highly recommend you to friends/family! Jerri

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Emily made the process easy and bearable

Customer Service

Returned Clean

My Experience

Great customer service

Likely to Recommend

Yes, I would definitely use them again

Repair Quality

Great service

Customer Service

Wonderful

Returned Clean

Likely to Recommend

Your front staff is amazing. Every repair was explained in full with a price estimate. No surprises. I will definitely suggest the company to friends and family.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was satisfied with the service and repair work. Emily was very patient, answered my questions, and helped me through the process. My vehicle looks great. Thank you.

My Experience

They did a good job and I’ll more careful where I park.

Likely to Recommend

Repair Quality

I’m very happy with the repair to my front fender, it looks great!

Customer Service

Returned Clean

Likely to Recommend

Would highly recommend

Repair Quality

Very friendly and helpful. Did an excellent job and would highly recommend!

Customer Service

Great customer service. Thanks Emily!

Returned Clean

My Experience

Good customer service, repair was fast and reliable.

My Experience

Great service above and beyond. Recommend for everyone.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Auto Arts were so easy to work with. Emily was very friendly and kept me informed of the process as it was happening. They did excellent work and had my vehicle back to me ahead of schedule. I will definitely let others know how great of an experience I had and will recommend you to everyone. Thank you again

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The people there were just outstanding. The woman in the office was the best. They kept me informed with text and calls. The work is just beautiful. Would recommend them highly.