Auto Art & Collision Repair LLC

5.0 (426reviews)
100%
1718 S. 18th Street,  Yakima,  WA  98901
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (426)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop's exceptional customer service, with staff being described as professional, friendly, and thorough in their communications. The quality of repairs receives outstanding feedback, with many customers noting their vehicles look brand new or better than before. Timeliness is a strong point, with numerous repairs completed ahead of schedule. Customers appreciate being kept informed throughout the repair process and receiving regular updates. The attention to detail, cleanliness of returned vehicles, and willingness to go above and beyond expectations are frequently highlighted. While occasional minor issues like missing parts or communication delays were mentioned, the overall sentiment reflects high satisfaction and strong recommendations.
Select to learn more
"The best repair work I have seen. Repaired the proper way with no corners cut with the repair process! ..." Read more
"Excellent craftsmanship, looks like new or better. Terrific office staff."
"My car is absolutely beautiful and sparkly. Shes like shes brand new again. thank you"
"Auto Art is spot on with their quotes and absolutely fantastic to work with. I have used them on multiple ..." Read more
"Very professional,excellent quality work and super friendly personnel. I recommend this shop to everyone ..." Read more
"Ready a week early!"
"... is going it was handled at a very well time manner was returned actually before the estimate date which was absolutely amazing ! They updated me every step ..." Read more
"Quick turn around and the car looks great."
"... today & wow does it look like a brand new car 😍. Amazing work & on time! Definitely recommend!!" Read more
"The repair was completed sooner than expected. Car looks great!"
"The shop communicated every step of the way."
"... the estimate date which was absolutely amazing ! They updated me every step of the way and made sure I was in the loop within every process n step they ..." Read more
"Gave me updates frequently"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was satisfied with the service and repair work. Emily was very patient, answered my questions, and helped me through the process. My vehicle looks great. Thank you.

My Experience

They did a good job and I’ll more careful where I park.

Likely to Recommend

Repair Quality

I’m very happy with the repair to my front fender, it looks great!

Customer Service

Returned Clean

Likely to Recommend

Would highly recommend

Repair Quality

Very friendly and helpful. Did an excellent job and would highly recommend!

Customer Service

Great customer service. Thanks Emily!

Returned Clean

My Experience

Good customer service, repair was fast and reliable.

My Experience

Great service above and beyond. Recommend for everyone.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Auto Arts were so easy to work with. Emily was very friendly and kept me informed of the process as it was happening. They did excellent work and had my vehicle back to me ahead of schedule. I will definitely let others know how great of an experience I had and will recommend you to everyone. Thank you again

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The people there were just outstanding. The woman in the office was the best. They kept me informed with text and calls. The work is just beautiful. Would recommend them highly.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Emily was extremely helpful throughout the process and easy to work with.

Returned Clean

Likely to Recommend

Any day

Repair Quality

Always very pleasant to work with and excellent craftsmanship

Customer Service

Very good

Returned Clean

My Experience

Emily was great and the team did a super job

Likely to Recommend

Repair Quality

Emily and the team was great

Customer Service

Returned Clean

Likely to Recommend

100% would

Repair Quality

Customer Service

Emily was hands down the best person i’ve ever dealt with. She helped me through my insurance issues and made sure I paid nothing out of pocket! She deserves a raise , that’s for sure! She goes out of her way for the clients and I love that about her! - Natalie

Returned Clean

My Experience

Everything looked great. Thank you for getting it done by the time I got back.

Likely to Recommend

Repair Quality

Always can rely on you being fair and honest . Wonderful people

Customer Service

Always can rely on you being fair and honest . Wonderful people

Returned Clean

Likely to Recommend

Good place to get body work done on your vehicle

Repair Quality

Looks like a brand new truck

Customer Service

Very friendly and kept me updated

Returned Clean

Likely to Recommend

Repair Quality

what was fixed looks good

Customer Service

Returned Clean

Likely to Recommend

I would not hesitate to recommend Auto Art (Mike and Irma) to anyone

Repair Quality

The work was done very professionally and on time.

Customer Service

Both Emily and Irma answered my questions and update on the vehicle repair

Returned Clean

Likely to Recommend

Repair Quality

Very friendly, and they do a good job.

Customer Service

Returned Clean

My Experience

Loved the staff they were warm,friendly and very supportive and knowledgeable and did an excellent work on our car, thank you satisfied customers Roy and Janie