Caliber - Yakima
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0 -
Already have..
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ken was great to work with and very professional
Customer Service - 5.0/5.0 -
Ken was great to work with and very professional Only complaint was I got 2 to 3 phone calls a day from caliber and it would hang up!!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Everyone was friendly, the repair was done in a timely manner and I was kept updated throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Yesenia kept me in the loop, the entire time. GREATLY appreciated
Returned Clean
Likely to Recommend - 0.5/5.0 -
I let my family know to not come
Repair Quality - 0.5/5.0 -
Very disappointed, your shop did a very sloppy work. I let my insurance know. Primer dust inside my car. Primer paint specs all around the inside of my hood, rims, mirrors, handle and the front side of my car. Red paint dust on my two front rims. The worst part two new small dents on the fender of the passenger side and side of the hood. Along with two small chipped specs on a freshly painted hood. A scratch on the inside of my driver door. Embedded dust on freshly painted passenger door. Sandpaper texture feeling on my driver door, passenger handle and pillar. Either you guys did not cover my car correctly or you guys proceeded to sand down the wrong door. I’m surprised you guys didn’t wash my car as a courtesy. I can’t believe you guys did not walk through the car and not noticed the primer paint all around my vehicle. You guys did let me know progressive gives you a timeframe, but that’s not an excuse for more damage to my car to begin with. I showed the two new dents along with embedded dirt on freshly painted passenger door. Secretary said that’s dirt particles. It seems to me like you guys painted over a dirty car. I do not feel comfortable going back for you guys to fix these new damages.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
The clearcoat is on my headlights now. I also have a spot near the handle on my driver side door that wasn’t there before.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The I have is that the clearcoat ended up on my headlights and an area by my driver side door. The car was also dusty inside. I dropped the car off very clean.
Customer Service - 4.5/5.0 -
Ken is always very professional and easy to work with. The communication however, via text was unreliable. I would receive a text that my car was going to be ready and then it wasn’t.
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication; timely repair!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The time line was a bit long, but I realize a lot of that is out of your control! I think you did a really good job on my truck and I will definitely refer you to any one that needs to repair their vehicle!
My Experience - 0.0/5.0 -
There are some areas on the corners of the bumper where it connects to car that are not well done. Like the paint didn’t drip or spray all the way to the corners. I took pics right after I left of the areas. But I’ve been at work and haven’t been able to call during business hours to discuss it