Northwest Auto Body

4.8 (816reviews)
95%
3699 Fruitvale Blvd.,  Yakima,  WA  98902

Complete collision repair on cars, trucks, RV, boats, and heavy trucks.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (816)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very welcoming environment and they were quick and professional.

Customer Service

Returned Clean

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Repair Quality

Wonderful service provided

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They broke the clip that holds the hood prop rod, and they also splattered white paint—from the front bumper—onto my car; plus, there is a scratch on the hood.

Customer Service

Returned Clean

Likely to Recommend

I was recommended Northwest but my daughter and son-in-law. , Erick and Christie Bond. I do recommend you!!

Repair Quality

Staff was friendly and helpful. Sean was great with the customer service! Job was fantastic! Thank you

Customer Service

Awesome

Likely to Recommend

Repair Quality

Sean was great. Very fast, efficient an friendly. The car looks GREAT...cannot even tell there was a repair done; and it was done in the amount of time I was told!

Customer Service

Very professional job.

Likely to Recommend

Repair Quality

Customer Service

Very knowledgeable, courteous people

Returned Clean

Likely to Recommend

I will recommend them to anyone that needs a quote or full repair.

Repair Quality

The staff were polite, timely and paid close attention to details.

Customer Service

Any issues that arouse, they contacted me immediately to expedite the repair process.

Returned Clean

Likely to Recommend

Repair Quality

The repair looked great and I appreciated the wipe down of the interior of the car as well!

Customer Service

Returned Clean

My Experience

I trust your work!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Awesome customer service and communication

Customer Service

Amazing

My Experience

Looks like factory, You could never tell that there was body work done.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I was told that all repairs would be done and charged extra over what my deductible was. Dents were left in my vehicle and other imperfections. Plus the whole truck wasn't painted like I was told it would be.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everything looks and works great except for the rear windshield wiper. It's loose and just flops around. We will bring it in to you when we get back from Arizona so you can secure it. Thank you for the excellent work.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

We’ve used NorthWest Autobody for years and always have had excellent results. They are honest, timely and professional. They always price quality work!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Quick turnaround

Customer Service

Returned Clean

Likely to Recommend

As stated before I would go to Northwest again and I would refer anyone else to them

Repair Quality

Haven't ever taken one of my vehicles to a body shop but after my experience with Northwest I will always refer to them. By far, an excellent process from beginning to end bar none.Amanda,Craig and Shawn were great and I thank all of the people for a job well done.

Customer Service

Customer service was great.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean