Auto Art & Collision Repair LLC

5.0 (432reviews)
100%
1718 S. 18th Street,  Yakima,  WA  98901
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (432)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with many noting that repaired vehicles look brand new upon return. The repair work is frequently described as excellent, professional, and done with no corners cut. Timeliness is a strong highlight, with multiple customers noting their vehicles were completed ahead of schedule. Communication stands out as a key strength, with customers appreciating regular text and call updates throughout the repair process. Front staff are widely commended for being friendly, knowledgeable, and going above and beyond to assist with insurance matters. A few customers noted minor issues such as slight overspray and a repair taking longer than expected, but these were isolated comments directly from customer feedback.
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"The best repair work I have seen. Repaired the proper way with no corners cut with the repair process! Extremely happy with the ..." Read more
"Very professional,excellent quality work and super friendly personnel. I recommend this shop to everyone needing automotive ..." Read more
"Definitely pleased with the work that they performed on my vehicle. I would definitely recommend this ..." Read more
"Picked up before estimated date ! We love that !!!"
"Ahead of schedule"
"... deal and willing to help. The work was great and done in a timely manner. I would recommend anyone to them anytime." Read more
"It took longer than expected."
"Good customer service, repair was fast and reliable."
"Your front staff is amazing. Every repair was explained in full with a price estimate. No surprises. I will definitely suggest the company ..." Read more
"... the estimate date which was absolutely amazing ! They updated me every step of the way and made sure I was in the loop within every process ..." Read more
"Kept me informed by texts"
"I received timely updates regarding the progress of the repairs"
"Great customer service, honest communication and work. A little pricey but we were not the ones paying"

My Experience

All aspects of your work and customer service was amazing

Likely to Recommend

Repair Quality

Very professional,not only the work but customer service as well

Customer Service

Great job am totally impressed with work that was done and customer service

Returned Clean

My Experience

Not only do you do exceptional work…but your front office staff are AMAZING! Friendly, efficient, knowledgeable & PATIENT with all my questions. I was updated through every part of the process! Keep up the great work.. I highly recommend you to friends/family! Jerri

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Emily made the process easy and bearable

Customer Service

Returned Clean

My Experience

Great customer service

Likely to Recommend

Yes, I would definitely use them again

Repair Quality

Great service

Customer Service

Wonderful

Returned Clean

Likely to Recommend

Your front staff is amazing. Every repair was explained in full with a price estimate. No surprises. I will definitely suggest the company to friends and family.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was satisfied with the service and repair work. Emily was very patient, answered my questions, and helped me through the process. My vehicle looks great. Thank you.

My Experience

They did a good job and I’ll more careful where I park.

Likely to Recommend

Repair Quality

I’m very happy with the repair to my front fender, it looks great!

Customer Service

Returned Clean

Likely to Recommend

Would highly recommend

Repair Quality

Very friendly and helpful. Did an excellent job and would highly recommend!

Customer Service

Great customer service. Thanks Emily!

Returned Clean

My Experience

Good customer service, repair was fast and reliable.

My Experience

Great service above and beyond. Recommend for everyone.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Auto Arts were so easy to work with. Emily was very friendly and kept me informed of the process as it was happening. They did excellent work and had my vehicle back to me ahead of schedule. I will definitely let others know how great of an experience I had and will recommend you to everyone. Thank you again

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The people there were just outstanding. The woman in the office was the best. They kept me informed with text and calls. The work is just beautiful. Would recommend them highly.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Emily was extremely helpful throughout the process and easy to work with.

Returned Clean

Likely to Recommend

Any day

Repair Quality

Always very pleasant to work with and excellent craftsmanship

Customer Service

Very good

Returned Clean

My Experience

Emily was great and the team did a super job

Likely to Recommend

Repair Quality

Emily and the team was great

Customer Service

Returned Clean

Likely to Recommend

100% would

Repair Quality

Customer Service

Emily was hands down the best person i’ve ever dealt with. She helped me through my insurance issues and made sure I paid nothing out of pocket! She deserves a raise , that’s for sure! She goes out of her way for the clients and I love that about her! - Natalie

Returned Clean