Auto Art & Collision Repair LLC

5.0 (432reviews)
100%
1718 S. 18th Street,  Yakima,  WA  98901
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (432)

My Experience

Have worked with Auto Art before and they always do great work!

My Experience

Great job. Would recommend to a friend.

Likely to Recommend

Repair Quality

Super fast service great job!

Customer Service

Great job

Returned Clean

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Repair Quality

Customer Service

Though alot of the issues were not completely your fault, It too a lot longer for the repairs than I was originally told. 7-10 days got turned into just over 3 weeks. This was due to miscommunication all the way around. I sure hope we don't have to deal with our insurance company again.

Returned Clean

My Experience

A job well done !!! I really liked getting updates on my vehicle……..Done sooner than expected……Thank You

My Experience

Thank you so much for Emily! Very professional and thorough. She allowed me to vent about my insurance company and she explained the process. I will definitely refer if anyone asks. Thank you to the Team as well.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Auto Art is spot on with their quotes and absolutely fantastic to work with. I have used them on multiple occasions and would not only highly recommend them, but advise everyone I know in need of their services to use them.

Customer Service

Returned Clean

My Experience

It was a small repair in comparison to most. They were kind and quick and did a great job! Thank you!

Likely to Recommend

Repair Quality

They were awesome—quick, kind and thorough!

Customer Service

Very nice gals in the office!

Returned Clean

My Experience

The repair was completed sooner than expected. Car looks great!

Likely to Recommend

Repair Quality

Customer Service

Great job and done before we expected!

Returned Clean

My Experience

My Experience

It was so clean very good Job in the details so puntual the comunication every time

Likely to Recommend

Overall, the team at Auto Art were exceptional to work with.

Repair Quality

Customer Service

Dealing primarily with Emily, she was extremely helpful filling me in with details pertaining to my repair. She showed great communication and answered any questions I had.

Returned Clean

Likely to Recommend

Repair Quality

A great job done

Customer Service

Returned Clean

My Experience

Professional work highly recommended these guys

My Experience

Excellent customer service and my car looks better than when I bought it. Emily is awesome.

Likely to Recommend

Do your own research and don't listen to any Facebook group for recommendation

Repair Quality

Repairs for the damage were great, but my mpg dropped on my car from 24 average city to 14 mpg city. My car is not a V8. Also my steering is a lot stiffer from when I took it in so I believe they failed to check if the power steering was okay. Could be just fluids, but a repair shop is supposed to return to the condition before the accident. I got the car back on Monday and have already dropped about 3/8 of the fuel level it was left at when I received it. They also forgot to replace the turn signal bulb on the front passenger side until I pointed it out to them. I'm also missing two push pin fasteners on the driver side that covers my fender in the engine bay and driver side turn signal bulbs. Also if they are going to charge for throwing away trash, washing the car, filling up fluids, recharging the ac, they might as well charge $80 an hour for labor instead of the 75 if they're worried about labor costs instead of having a bunch of miscellaneous charges here and there. It's a suggestion but I don't know if it would have convince the insurance to cover that. I am satisfied with my car being drivable again. I am not satisfied with the follow-through and missing details like the missing fasteners, my steering being worse, and forgetting to put a turn signal bulb in.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Auto Art was quick and easy to work with! I appreciate their attention to detail. Highly recommend. Thank you! MannyFresh

Customer Service

Returned Clean

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Repair Quality

Customer Service

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My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean