Auto Body Concepts
61585 American Loop,
Bend,
OR
97702
USA
30 years at this location.
Locally owned collision repair facility since 1978.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
Payment Types
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- Spanish
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional communication throughout the repair process, with regular updates via phone calls and text messages keeping them well-informed. The quality of repairs is outstanding, with vehicles looking brand new or better than original condition. Timeliness is a major strength, with most repairs completed ahead of schedule despite parts availability challenges. The staff is described as professional, friendly, and accommodating. Customers appreciate the thorough cleaning service and attention to detail. The shop has built strong customer loyalty with many repeat customers and enthusiastic recommendations to family and friends.
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Service Quality
"When I got my car back it looked like brand new... straight off the showroom floor!"
"The team here is second to none. I couldnt be happier with the results."
"Everyone was super professional and helpful. The work was done on time and looked better than new! They also cleaned the inside and outside of my vehicle. ..."
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"ALWAYS, fun to work with and ALWAYS the best possible results. Have worked with the guys repairing my 5X BMW for ..."
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"I cant imagine better service!"
"Actually early."
"It was done way ahead of the estimated time frame."
"It was ready two days early!"
"Actually several days early"
"I was quoted about a week - it was done in two days."
"Couple of phone calls to update my progress. Clear text messages to keep me informed."
"Excellent communication throughout the whole repair process."
"The shop kept me informed through the whole process."
"Great communication. Quick to respond and let me know what was happening the entire time."
"Communication was excellent!"
Amber
(Jeep owner)
reviewed 7/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
John
(Subaru owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was quick and looks great. The whole process was easy from the estimate to pick up.
Customer Service - 5.0/5.0
Rebecca
(Audi owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Marcie
(Mazda owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Cody
(Toyota owner)
reviewed 7/29/26
Likely to Recommend - 5.0/5.0 -
I tell everyone about Auto Body Concepts.
Repair Quality - 5.0/5.0 -
Above and beyond my expectations! My van looks great.
Customer Service - 5.0/5.0 -
Communication was clear, and timely.
Ltcol Raymond
(BMW owner)
reviewed 7/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Justin
(Jeep owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Nancy
(Honda owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Darrell
(Ford owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a professional and timely fix on my truck. Truck couldn’t ask for anything better.
Customer Service - 5.0/5.0 -
They fix some molding that wasn’t even part of the job for free great company
Harry
(Mazda owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Wendy
(RAM owner)
reviewed 7/25/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Harvey
(Mercedes-Benz owner)
reviewed 7/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
David
(Jeep owner)
reviewed 7/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Cynthia
(Genesis owner)
reviewed 7/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
William
(Toyota owner)
reviewed 7/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Paul
(Subaru owner)
reviewed 7/22/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Richard
(Toyota owner)
reviewed 7/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Patrick
(Subaru owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Don
(Jaguar owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0 -
They do good work.
Repair Quality - 5.0/5.0 -
They worked hard and work was very well done on a very challenging car.
Customer Service - 5.0/5.0 -
Very good people to work with. They kept me very informed as well
Harry
(Toyota owner)
reviewed 7/17/26