Auto Body Concepts Gainesville

4.9 (1,661reviews)
99%
601 US 82,  Gainesville,  TX  76240
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Shop AssistantSparkles

In operation 24 years.

Auto Body Concepts is a collision repair center. We work with all of the insurance companies, providing paint and repair work following a collision. For your convenience, we provide towing, at no cost to you. If your insurance does not cover a rental vehicle, we have loaner vehicles on location. Our experienced staff will even help you with your insurance claim. Auto Body Concepts is located in Ardmore, Oklahoma, and Gainesville, Texas. We offer superb service from two great locations. We're a family owned and operated business. Our current proprietor's father started the company and worked in the industry for more than 50 years. We provide a lifetime guarantee on all workmanship and always offer free estimates. Contact us today for more information.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,661)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new or better than expected upon return. The communication process received high marks, with customers appreciating regular text and email updates throughout the repair process, eliminating uncertainty. While a few customers noted delays due to weather events like ice storms or parts availability, most found these understandable and appreciated being kept informed. Customers also frequently highlighted the complimentary interior and exterior detailing as a delightful bonus. A small number of customers mentioned minor issues upon vehicle return, such as fit and finish concerns, suggesting continued attention to final inspection could further elevate the already impressive customer experience.
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"The service was the best I have ever had from any auto repair shop!!"
"Excellent workmanship and excellent customer service as usual. Thank you for taking such good care of me and my ..." Read more
"The work on my car is absolutely wonderful. THanks!"
"... is cleaner than it has been in a very long time. It has no indication of having been hit at all. It is perfect and looks beautiful at 27+ years old. This was its ..." Read more
"... sides since there was a scuff on the passenger side. They have great attention to detail and everything seemed to be installed correctly and no corners appear to be cut. Also, they washed ..." Read more
"... vehicle in after it was rear ended at a red light. Repaired and back on the road in no time. Appreciate the speedy service and professionalism within this company" Read more
"It took a few days longer than they thought it would take, but that was alright since they did an amazing job!"
"It took twice as long as I was told"
"Truck looks new and was finished ahead of schedule."
"I received regular emails and text messages that kept me up-to-date. They were good about responding to my questions on ..." Read more
"I definitely appreciated the communication & texts—wasnt left wondering all the time about what was going on. My first experience ..." Read more
"... service was incredibly helpful from start to finish. They keep us updated and involved throughout the whole process. Would recommend ABC 100%" Read more
"The best customer service, best communication. Of course the very Best repair services!!🙂🥇🏆"
"The work done was absolutely perfect. I really appreciate the communication during the process and will recommend your company to others. Thank ..." Read more

My Experience

Thank you so much for making my car look new again. I'm very satisfied

Likely to Recommend

I would recommend ABC to anyone . I have used ABC several times and have always been very impressed with the work they have done for me.

Repair Quality

Customer Service

Top notch customer service! I was updated ever step of the way on the repairs. The work was done in a very timely manner.

Likely to Recommend

Repair Quality

Amazing customer service! Everyone was super friendly and helpful! Jamie did amazing helping me with my insurance!

Customer Service

Amazing!!

Returned Clean

My Experience

Likely to Recommend

I have already recommended this shop to friends and family.

Repair Quality

They did a great job in my car. I have come to trust Auto Body Concepts with my vehicles because they do a good job and are fast and keep me posted on how the work is progressing.

Customer Service

My car looks great.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The work was done professionally and completed in a timely manner. Plus throughout the week they kept me updated on the progress of the work.

Likely to Recommend

Repair Quality

The repairs were completed to our satisfaction and in the proposed time frame. Richard kept me updated as the work progressed.

Customer Service

Richard kept me updated as the work progressed.

Returned Clean

My Experience

Thanks Jeff and good job

Likely to Recommend

Repair Quality

Professional service Great Communication Beautiful job on my car!

Customer Service

Likely to Recommend

Repair Quality

I was very pleased with the Work pleased with the people I worked with and getting my car complete completed. It was completed within reasonable time. I would recommend them to anyone needing car repair due to collision.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Richard and Jamie are excellent people to deal with! Thanks again!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great Job!

Customer Service

Good People!

Likely to Recommend

Repair Quality

Very pleased. Thank you!

Customer Service

My Experience

Auto Body Concepts did an outstanding service from beginning to end of our wreck on I-35. They were full service from the tow truck, to the body shop, and the even car rental. Richard stayed in contact with us for the almost three weeks letting us know step by step of their progress. Being hours away in Oklahoma it was reassuring that our truck was in excellent hands. Our Toyota Tundra looked outstanding and handled well. Five Stars!!!!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

very good communication, courteous and quick

Likely to Recommend

Will totally use again

Repair Quality

Great service, got my car back quicker than expected. Received regular updates on the progress so I didnt have to wonder what was going on. Friendly staff. Will totally use again

Customer Service

Great service! Received regular updates on the progress so I didnt have to wonder what was going on. Friendly staff.

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I will definitely be recommending Auto Body Concepts!

Repair Quality

Auto body concepts did an amazing job on the repairs to my car.

Customer Service

The staff went above and beyond to show their customer service!

Returned Clean

My Experience

New bumper has a crack in it, paint on affected quarter panel has multiple dots all the way down to where you can see the primer. Passenger step still shows damage from the wreck along with a spot on the passenger door. I was told the passenger door would be fixed as it’s also included in the estimate, it was not fixed. Overall definitely better then before and i understand the truck is by no means a show truck, but im mostly disappointed with the crack in the bumper and the passenger door.