Auto Body Concepts Gainesville

4.9 (1,648reviews)
99%
601 US 82,  Gainesville,  TX  76240
Bot
Shop AssistantSparkles

In operation 24 years.

Auto Body Concepts is a collision repair center. We work with all of the insurance companies, providing paint and repair work following a collision. For your convenience, we provide towing, at no cost to you. If your insurance does not cover a rental vehicle, we have loaner vehicles on location. Our experienced staff will even help you with your insurance claim. Auto Body Concepts is located in Ardmore, Oklahoma, and Gainesville, Texas. We offer superb service from two great locations. We're a family owned and operated business. Our current proprietor's father started the company and worked in the industry for more than 50 years. We provide a lifetime guarantee on all workmanship and always offer free estimates. Contact us today for more information.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,648)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than expected upon return. The communication process received high marks, with customers appreciating regular text and email updates throughout the repair process. While some repairs experienced delays due to weather events or parts availability, customers generally understood these circumstances and valued being kept informed. Several customers highlighted the exceptional detailing service as a pleasant surprise. A few customers noted minor issues upon vehicle return, though these were promptly addressed. Overall, the shop demonstrates a strong commitment to customer satisfaction, professional service, and quality workmanship that keeps customers returning and recommending the shop to others.
Select to learn more
"The service was the best I have ever had from any auto repair shop!!"
"The best customer service, best communication. Of course the very Best repair services!!🙂🥇🏆"
"Top notch service including great communication and attention to details!! White glove service! Very accommodating."
"... sides since there was a scuff on the passenger side. They have great attention to detail and everything seemed to be installed correctly and no corners appear to be cut. Also, they washed ..." Read more
"... is cleaner than it has been in a very long time. It has no indication of having been hit at all. It is perfect and looks beautiful at 27+ years old. This was its ..." Read more
"Commutation is a big deal for me and the shop keep me updated throughout the process of the repairs."
"Was informed step by step and all questions answered within seconds."
"I definitely appreciated the communication & texts—wasnt left wondering all the time about what was going on. My first experience ..." Read more
"I received communications twice a week and if I had questions at any point they were ready to answer them."
"I received regular emails and text messages that kept me up-to-date. They were good about responding to my questions on ..." Read more

My Experience

very good communication, courteous and quick

Likely to Recommend

Will totally use again

Repair Quality

Great service, got my car back quicker than expected. Received regular updates on the progress so I didnt have to wonder what was going on. Friendly staff. Will totally use again

Customer Service

Great service! Received regular updates on the progress so I didnt have to wonder what was going on. Friendly staff.

My Experience

Auto Body Concepts did an outstanding service from beginning to end of our wreck on I-35. They were full service from the tow truck, to the body shop, and the even car rental. Richard stayed in contact with us for the almost three weeks letting us know step by step of their progress. Being hours away in Oklahoma it was reassuring that our truck was in excellent hands. Our Toyota Tundra looked outstanding and handled well. Five Stars!!!!!

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I will definitely be recommending Auto Body Concepts!

Repair Quality

Auto body concepts did an amazing job on the repairs to my car.

Customer Service

The staff went above and beyond to show their customer service!

Returned Clean

My Experience

New bumper has a crack in it, paint on affected quarter panel has multiple dots all the way down to where you can see the primer. Passenger step still shows damage from the wreck along with a spot on the passenger door. I was told the passenger door would be fixed as it’s also included in the estimate, it was not fixed. Overall definitely better then before and i understand the truck is by no means a show truck, but im mostly disappointed with the crack in the bumper and the passenger door.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Tell the team....Excellent job...well done. Wouldn't have expected anything else but the best. Your team is #1 in my book and I thank you for taking care of my Blazer...EB.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Overall fast and easy process! Friendly people that know how to get the job done.Great communication and great work. Thanks for everything!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer service, service provider and work performed.

Likely to Recommend

Repair Quality

Great service!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

This experience was perfect!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Always friendly and great work!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

They were friendly and professional, and did a great job fixing my car’s bumper!

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great work. This place is a great example of what customer service should look like. You worked with me so that I could make repairs needed to take my car on vacation. After vacation, I came back for the cosmetic part of it. Yoir communication is exceptional. The interior of my car was immaculate. This is after vacation with teenagers. They cleaned the inside of the windshield!!! God bless whoever does that. It made my day. And vacuumed the grooves where the seats move forward and back. It really shows how you care when that kind of extra effort is taken!!

Likely to Recommend

Repair Quality

Top notch service including great communication and attention to details!! White glove service! Very accommodating.

Customer Service

Returned Clean