Auto Body Specialists of Bloomington
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| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks. Great job. My vehicle was detailed inside and outside.
Customer Service - 5.0/5.0 -
No problems. I knew what to expect.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My car had been damaged on the driver’s side fender, door, and rear door. At the recommendation of an insurance agent, I used Auto Body Specialist of Bloomington LLC, because they are a trusted/preferred repairer by the insurance company. I spoke with Joe from Auto Body Specialist about the repairs that would be done. Joe said that if acceptable used parts (no rust or damage) could not be found, that the shop would use OEM parts. This was not true. I dropped my car off on a Monday and Auto Body called to let me know that my car was ready that Friday. I was not able to pick my car up during Auto Body’s business hours, but I was able to quickly look over my car. I noticed, that the fender gaps were not aligned correctly on the repaired side (driver’s sided). Joe assured me, that this was correct. I mentioned that the fender gaps on the passenger side are not this wide. Joe addressed my concern by saying that maybe there had been work performed previously on the passenger side, because the gaps were too close together, which is almost impossible to have happened. I bought my car brand new from the dealer and have been the only owner, so unless the dealer did not disclose an accident, no body work has performed on my car, other than by Auto Body. From the outside other than the gaps, the car looked ok. I picked my car up that Friday night, so I was not able to check the work thoroughly. Over the weekend, I noticed several problems, besides the fender gaps not being aligned with the repair work. Driver’s side: The driver’s side door panel was not pushed in all the way, which is when I started to notice the problems with the door. Auto body not only did not repaint the used parts, but they did not wash them either. Auto Body may have painted the outside, but the inside is untouched. There is a still dirt caked on the inside of the door from the previous owner. Damaged hinge and body. Looks like the body shop pried on the hinge against the body. The damage was not there previously. The driver’s door has dents, chips down to the metal, and rust spots on the replacement door that Auto Body used. There is overspray on the pillar between the driver’s and rear passenger’s side. After a couple of weeks, I have now notice there is an occasional rattle from the door latch, which was not there previously. There is also now a small crack in the paint on the outside of the driver’s door. These problems are just what I can see, so there is no telling what problem there may be, which are hidden by the door panel or the parts themselves. I will have to take my car to another shop to get it properly repaired.
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wet good experience
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfection as always, will never go anywhere else.
Customer Service - 5.0/5.0 -
Fast & Friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was an excellent experience 👏
Customer Service - 5.0/5.0 -
Personnel was friendly and efficient
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Can’t tell anything ever happened to my truck. It was the same thing with my last truck. The paint blended in perfectly both times
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfection. No issues at all, works just as though it was never hit.
Customer Service - 5.0/5.0 -
100% transparent and very clear, prompt communication.