Caliber - Bloomington

4.7 (2,240reviews)
95%
2480 N. Curry Pike,  Bloomington,  IN  47404

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,240)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional communication throughout the repair process, with regular text updates and proactive follow-up keeping them informed at every step. The quality of repairs receives outstanding feedback, with vehicles looking like new and paint matching perfectly. Staff professionalism and friendliness create a welcoming, stress-free experience that exceeds expectations. Many repairs are completed ahead of schedule, demonstrating efficiency and reliability. The comprehensive service includes working directly with insurance companies and rental car coordination, making the entire process seamless. Vehicle cleanliness upon return, often better than when dropped off, adds extra value. While most experiences are highly positive, some customers noted minor issues with timeline accuracy and occasional communication gaps during staff transitions.
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"... they were always proactive with their follow-up. The quality of the repairs exceeded my expectations—my vehicle looks amazing, as if the accident never ..." Read more
"Absolutely satisfied with my experience at caliber. My repairs are perfect and I havent had any issues. Everything looks great. Everything was smooth,easy, ..." Read more
"My experience was outstanding. Professional work, exemplary customer service. Extremely satisfied and grateful!"
"Hood had been dented and repair shop replaced with a new hood while taking care to perfectly match original ..." Read more
"Caliber fixed my vehicle in timely repair and it looks great. It was also so convenient being able ..." Read more
"... informative and answered all my questions. Olin fact, they were done 4 days earlier than expected a nice surprise! I highly recommend Caliber!" Read more
"The car was ready way sooner than the original estimate."
"Early!"
"It was actually ready 4 days sooner than the original estimate. A very welcome call."
"It was earlier than expected"
"... have been a stressful experience so much easier. Communication was outstanding throughout the entire repair process. They kept me updated every step of ..." Read more
"Caliber collisions will definitely keep you informed step by step on how everything is going with your ..." Read more
"... repair experience that has been very outstanding...starting with the initial drop off the numerous updates throughout the process." Read more
"Your communication system is superb. It eliminated my anxiety of how it was going and the staff was ..." Read more
"Love that you worked with USAA directly and that I received near daily text updates on the progress ..." Read more

My Experience

Best customer service. Was informed at all times. Really appreciated everyone’s help. Sorry I have forgot their names as they deserve special recognition. Thank you

My Experience

Teresa kept us updated and informed of every step while vehichle was being repaired. She is truly the best

My Experience

Dave wrote: you guys are the best! Teresa and her team were very professional and very aggressive in taking care of not 1 not 2, but 3 of my vehicles that got hammered by a hail storm. Everyone there has my sincere thanks for a job Well done. I will be sure to refer any of my friends or colleagues to use caliber collision for their auto bodywork in the future.

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Repair Quality

Looks very good

Customer Service

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Teresa and her crew in Bloomington are awesome.

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My Experience

I’m really impressed by the speed and quality of the work conducted.

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My Experience

The service was outstanding. The information, the timeline, and the whole service experience was fantastic. I feel very lucky that they fixed my car.

My Experience

I greatly appreciate the constant communication from Caliber providing updates on our vehicle.

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Repair Quality

We’ve had great experiences with Caliber. They are very communicative as they keep you constantly updated on the status of your vehicle.

Customer Service

Returned Clean

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Repair Quality

Communicate when things change in regard to timing of pick up

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My Experience

Everyone was very kind and helpful

My Experience

Teresa and staff so helpful and professional so awful being in car accident they were so nice! They kept us updated on our car as it was being fixed,

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Returned Clean

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Great work great people to work with.

Repair Quality

Great office staff, friendly answered all my questions. I still have some more damage from another incident, they are going to repair at a later date. The car repair looked great. Thanks to everyone and a huge thank to Cameron.

Customer Service

Wonderful staff

Returned Clean

My Experience

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My vehicle look’s great. Thanks!

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Very satisfied

Repair Quality

Very great customer service

Customer Service

Very satisfied, great communications and updates when vehicle getting repaired

Returned Clean