Auto Center of Des Plaines, Inc.

4.9 (307reviews)

98%

(847) 298-0909

1254 Rand Road, Des Plaines, IL 60016

98%

See Photos

1254 Rand Road
Des Plaines, IL 60016

Get Directions Website Email

About Auto Center of Des Plaines, Inc.

See Photos

1254 Rand Road
Des Plaines, IL 60016

Get Directions Website Email

In operation 30 years, 21 years at this location.

We also speak Polish.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	9:00 am - 12:00 pm

* Holiday hours may differ.

Call

Website

Reviews (307)

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Newest
Rating

307 Customers Rated

5 Stars

93.5% Complete

(287)
4 Stars

6.2% Complete

(19)
3 Stars

0% Complete

(0)
2 Stars

0% Complete

(0)
1 Star

0.3% Complete

(1)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new upon return. The professionalism and friendliness of the entire staff received widespread appreciation, with customers highlighting clear explanations throughout the repair process. Timeliness was a strong point, as several customers noted their vehicles were completed ahead of schedule. Vehicle cleanliness upon return was frequently commended. A few customers mentioned parts delays and unresolved sensor issues as areas for improvement, though these were noted as isolated experiences.

Select to learn more

Service Quality
Timeliness
Communication

"Great experience with this auto body shop. They repaired my car really well and paid attention to every detail. The team was professional, knowledgeable, and easy ..." Read more

".looks brand new and the issue with the sensor was resolved. I appreciate the new parts for my new car. Excellent ..." Read more

"Superb quality! Work done right for a very fair price!"

"Excellent work fast and great attention for details"

"The team went above and beyond to repair my car."

"Ready 4 days early"

"my vehicle was ready for pick up earlier than I expected."

"Worked hard through manufacturer parts challenges to deliver car earlier than initially estimated and in time to support family road trip vacation."

"It was ready one day early"

"I had an amazing experience at this shop. They fixed my car timely and made sure everything was done properly."

"... pleasant experience because I was treated with respect. I was given a detailed explanation about all the possibilities and the results. I was kept informed along the way ..." Read more

"Great customer service. The staff were honest, friendly, and explained everything clearly."

"Everyone was very helpful and communicative. It made the process go smoothly."

"They did not know how to solve the problem and questioned if there ever were any sensors"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Great experience with this auto body shop. They repaired my car really well and paid attention to every detail. The team was professional, knowledgeable, and easy ..." Read more

".looks brand new and the issue with the sensor was resolved. I appreciate the new parts for my new car. Excellent ..." Read more

"Superb quality! Work done right for a very fair price!"

"Excellent work fast and great attention for details"

"The team went above and beyond to repair my car."

"Ready 4 days early"

"my vehicle was ready for pick up earlier than I expected."

"Worked hard through manufacturer parts challenges to deliver car earlier than initially estimated and in time to support family road trip vacation."

"It was ready one day early"

"I had an amazing experience at this shop. They fixed my car timely and made sure everything was done properly."

"... pleasant experience because I was treated with respect. I was given a detailed explanation about all the possibilities and the results. I was kept informed along the way ..." Read more

"Great customer service. The staff were honest, friendly, and explained everything clearly."

"Everyone was very helpful and communicative. It made the process go smoothly."

"They did not know how to solve the problem and questioned if there ever were any sensors"

Grzegorz (Jeep owner) reviewed 8/3/26

Perfect work and friendly persons

Augustyn (Lexus owner) reviewed 7/25/26

Aleksandra (Acura owner) reviewed 7/16/26

satisfied

Joanna (Subaru owner) reviewed 7/10/26

My car was done in a very timely fashion and everything looked perfect, including the detailing of the car

Samuel (Hyundai owner) reviewed 7/2/26

Jonathan (Toyota owner) reviewed 6/20/26

Amazing job. Looks like when I first had purchased it.

The quality was great. I am very satisfied with the work.

Very detailed and very professional.

Shannon (Toyota owner) reviewed 6/19/26

Tom at Auto Center was very helpful and extremely informative during the entire process. Thank you!

Julissa (Alfa Romeo owner) reviewed 6/8/26

They do a great job

Great job,

Very nice people

Peter (BMW owner) reviewed 5/25/26

Perfect job and high class services with office workers. Thank you Des Plain Auto Central. Specially TY Bob , Tom and other Tom

Jacek (Jeep owner) reviewed 5/15/26

very good service very good work and service I am very satisfied

Very good

Andrzej (Lexus owner) reviewed 4/23/26

Absolutely

I know this people for 36 years . Always great performance.

Mikhail (Toyota owner) reviewed 4/13/26

All my family and friends, I will recommend for this clean job which was made to make vehicle

Very clean job completely satisfied, recommend everyone will need anything like that

Friendly satisfied

Renata (Toyota owner) reviewed 4/9/26

The work is amazing! My car looks brand new!!

Cynthia (Nissan owner) reviewed 4/4/26

The team went above and beyond to repair my car.

Everyone was very helpful and communicative. It made the process go smoothly.

Ralph (Chrysler owner) reviewed 4/2/26

Pawel (Chevrolet owner) reviewed 3/18/26

I will definitely recommend this shop to my friends and family — they truly deserve it for their excellent work and professionalism.

Great experience with this auto body shop. They repaired my car really well and paid attention to every detail. The team was professional, knowledgeable, and easy to work with. Highly recommend!

Bruno (Nissan owner) reviewed 3/16/26

Excellent work fast and great attention for details

Lisa (Kia owner) reviewed 3/12/26

My experience at Auto Center of Des Plaines was excellent. From the customer service to the way they fixed my car and returned it to me sparkly clean. Very professional!

Great customer service. Tom was very friendly and explained everything to me.

Lorna (Chevrolet owner) reviewed 3/5/26

Javier (Ford owner) reviewed 2/18/26

No doubt about it

Excellent work, and very professional

Really good customer service

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view more shops in: Des Plaines | 60016

Auto Body Shops and Auto Mechanic Shops are different. Mechanical Repair shops fix the internal workings of a car (engine, transmission, brakes, etc.) while Auto Body shops typically only work on external components damaged in an accident.

Auto Center of Des Plaines, Inc.

About Auto Center of Des Plaines, Inc.

Reviews (307)

307 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0