Auto Center of Des Plaines, Inc.

4.9 (310reviews)

97%

(847) 298-0909

1254 Rand Road, Des Plaines, IL 60016

97%

See Photos

1254 Rand Road
Des Plaines, IL 60016

Get Directions Website Email

About Auto Center of Des Plaines, Inc.

See Photos

1254 Rand Road
Des Plaines, IL 60016

Get Directions Website Email

In operation 30 years, 21 years at this location.

We also speak Polish.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	9:00 am - 12:00 pm

* Holiday hours may differ.

Call

Website

Reviews (310)

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Newest
Rating

310 Customers Rated

5 Stars

93.2% Complete

(289)
4 Stars

6.5% Complete

(20)
3 Stars

0% Complete

(0)
2 Stars

0% Complete

(0)
1 Star

0.3% Complete

(1)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its exceptional repair quality, with many noting their vehicles looked brand new or even better than before their accidents. The professionalism and friendliness of the entire staff were frequently highlighted, with customers appreciating the welcoming and knowledgeable team. Several customers noted proactive communication, including regular updates on repair status and thorough explanations of the repair process. Timeliness was another strong point, as multiple customers mentioned their vehicles were completed ahead of schedule. Cleanliness was also commended, with customers impressed by how spotless their cars were upon return. A few customers noted areas for improvement, such as unresolved sensor issues and occasional delays, but these were isolated comments. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to family and friends.

Select to learn more

Service Quality
Timeliness
Communication

"Great experience with this auto body shop. They repaired my car really well and paid attention to every detail. The team was professional, knowledgeable, and easy ..." Read more

"I had an amazing experience at this shop. They fixed my car timely and made sure everything was done properly."

"Wow, you guys did a great job. The car looks like its brand new again thank you so much. Also think the person who cleaned my car wow they ..." Read more

"My blind spot sensors no longer work and I have to bring it in to ford to be reset"

"my vehicle was ready for pick up earlier than I expected."

"It was ready one day early"

"My vehicle was ready before due date."

"Even sooner than i expected"

"I had an amazing experience at this shop. They fixed my car timely and made sure everything was done properly."

"Great customer service. The staff were honest, friendly, and explained everything clearly."

"Everyone was very helpful and communicative. It made the process go smoothly."

"Every couple days"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Great experience with this auto body shop. They repaired my car really well and paid attention to every detail. The team was professional, knowledgeable, and easy ..." Read more

"I had an amazing experience at this shop. They fixed my car timely and made sure everything was done properly."

"Wow, you guys did a great job. The car looks like its brand new again thank you so much. Also think the person who cleaned my car wow they ..." Read more

"My blind spot sensors no longer work and I have to bring it in to ford to be reset"

"my vehicle was ready for pick up earlier than I expected."

"It was ready one day early"

"My vehicle was ready before due date."

"Even sooner than i expected"

"I had an amazing experience at this shop. They fixed my car timely and made sure everything was done properly."

"Great customer service. The staff were honest, friendly, and explained everything clearly."

"Everyone was very helpful and communicative. It made the process go smoothly."

"Every couple days"

Teresa (Mazda owner) reviewed 9/7/26

Jin (Lexus owner) reviewed 8/20/26

Wojciech (Toyota owner) reviewed 8/17/26

Very professional service My car was done perfectly fixed and washed. I am very happy with entire crew.

All personnel was very helpful and professional services.

Grzegorz (Jeep owner) reviewed 8/3/26

Perfect work and friendly persons

Augustyn (Lexus owner) reviewed 7/25/26

Aleksandra (Acura owner) reviewed 7/16/26

satisfied

Joanna (Subaru owner) reviewed 7/10/26

My car was done in a very timely fashion and everything looked perfect, including the detailing of the car

Samuel (Hyundai owner) reviewed 7/2/26

Jonathan (Toyota owner) reviewed 6/20/26

Amazing job. Looks like when I first had purchased it.

The quality was great. I am very satisfied with the work.

Very detailed and very professional.

Shannon (Toyota owner) reviewed 6/19/26

Tom at Auto Center was very helpful and extremely informative during the entire process. Thank you!

Julissa (Alfa Romeo owner) reviewed 6/8/26

They do a great job

Great job,

Very nice people

Peter (BMW owner) reviewed 5/25/26

Perfect job and high class services with office workers. Thank you Des Plain Auto Central. Specially TY Bob , Tom and other Tom

Jacek (Jeep owner) reviewed 5/15/26

very good service very good work and service I am very satisfied

Very good

Andrzej (Lexus owner) reviewed 4/23/26

Absolutely

I know this people for 36 years . Always great performance.

Mikhail (Toyota owner) reviewed 4/13/26

All my family and friends, I will recommend for this clean job which was made to make vehicle

Very clean job completely satisfied, recommend everyone will need anything like that

Friendly satisfied

Renata (Toyota owner) reviewed 4/9/26

The work is amazing! My car looks brand new!!

Cynthia (Nissan owner) reviewed 4/4/26

The team went above and beyond to repair my car.

Everyone was very helpful and communicative. It made the process go smoothly.

Ralph (Chrysler owner) reviewed 4/2/26

Pawel (Chevrolet owner) reviewed 3/18/26

I will definitely recommend this shop to my friends and family — they truly deserve it for their excellent work and professionalism.

Great experience with this auto body shop. They repaired my car really well and paid attention to every detail. The team was professional, knowledgeable, and easy to work with. Highly recommend!

Bruno (Nissan owner) reviewed 3/16/26

Excellent work fast and great attention for details

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view more shops in: Des Plaines | 60016

Most auto body shops offer a written warranty on their repairs. Check with your auto body shop to understand their warranty.

Auto Center of Des Plaines, Inc.

About Auto Center of Des Plaines, Inc.

Reviews (310)

310 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -