Schaeffer Truck & Auto Body

5.0 (595reviews)

100%

(847) 437-3650

160 Martin Lane, Elk Grove Village, IL 60007

100%

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160 Martin Lane
Elk Grove Village, IL 60007

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About Schaeffer Truck & Auto Body

See Photos

160 Martin Lane
Elk Grove Village, IL 60007

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 37 years.

Schaeffer Auto Body is a family owned auto repair shop that has been proudly serving the Elk Grove and surrounding area residents for the last 35 years. Schaeffer offers an experienced dream team to support all of your collision and auto body needs. Our collision center is known for its expertise, honesty, and stellar service.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (595)

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Newest
Rating

452 Customers Rated

5 Stars

70.9% Complete

(422)
4 Stars

4% Complete

(24)
3 Stars

0.5% Complete

(3)
2 Stars

0.5% Complete

(3)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, with repairs described as excellent, professional, and thorough. Many highlight that vehicles were returned looking brand new, with paint matching perfectly and attention to detail that left no trace of prior damage. Timeliness is a strong theme, with numerous customers noting their vehicles were completed ahead of schedule. Communication throughout the repair process received high marks, with customers appreciating regular updates via texts, calls, and in-person check-ins. The front office staff is frequently commended for being welcoming, knowledgeable, and easy to work with. A few customers noted minor areas for improvement, such as occasional masking tape residue left on vehicles and concerns about detailing quality on high-end vehicles, but these were shared directly by customers as constructive feedback. Overall, the vast majority of customers express strong satisfaction and willingness to return and recommend the shop to others.

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Service Quality
Timeliness
Communication

"... was professional, straightforward, and reassuring. The quality of the repair work is outstanding—my truck was returned in excellent condition, aligned ..." Read more

"... used Schaeffer Auto Body three times and have been very happy with their quality of work and their customer service. Always friendly and knowledgeable." Read more

"Super fast and responsive. Team was knowledgeable. Paint spray was immaculate and the paint itself was the best I've seen and close to factory. Prep on the front ..." Read more

"My vehicle was fixed quickly and it was returned to me spotless and perfect!"

"Car looks good after repairs. Pleased it took less time then originally expected. Loved getting the text status updates."

"It was ready before the time was said it would be ready."

"Everything is fine done before the date they told me if used them before"

"but it did not matter, it fit my schedule and I understand the reason, waiting on a part that had to be ordered"

"the readiness date kept changing but I was informed each time."

"... know what theyre doing and take pride in their work. Communication throughout the process was clear, timelines were met, and there were no surprises. If youre looking for ..." Read more

"Great communication, repairs and customer service. I was updated throughout and my car was ready on the promised day."

"Schaefer kept me very well informed as to what was going on with my car , glad I chose you to bring my car to"

"... Pleased it took less time then originally expected. Loved getting the text status updates." Read more

"... great experience with Schaeffer auto body. They were very fast and communicative about the whole process. Would recommend them to anybody in a heartbeat." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication