C.D.E. Collision Centers (Desplaines)

4.9 (1,847reviews)
98%
1865 Busse Hwy,  Desplaines,  IL  60016
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Shop AssistantSparkles

In operation 44 years, 11 years at this location.

Our goal is to be the “repairer” of choice for every community we serve. To obtain the goal of being the Auto Body Repair company of choice, we have committed to provide our staff with ongoing internal and external training to ensure the highest possible quality of repairs and customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (1,847)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many noting that repaired vehicles looked brand new upon return. The repair work was frequently described as excellent, top-notch, and professionally executed. Communication was a standout strength, with customers appreciating frequent updates via calls, texts, and emails throughout the repair process. Timeliness was also highlighted positively, as many vehicles were completed ahead of schedule. Customers valued the thoroughness of the team, including their ability to source hard-to-find parts. Vehicle cleanliness upon return was a pleasant surprise for many. A few customers noted minor concerns such as occasional scheduling changes, a hood fitment issue, and one instance of a paint spot, reflecting areas customers felt could be refined.
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"My car looks brand new. CDE Collisions attention to detail was amazing and Im very pleased with the results."
"The team was communicative, detailed, and timely in their repairs. They answered all my questions and provided exceptional support, going ..." Read more
"... After they fixed the damage and replaced my bumper, they washed and cleaned not only the exterior but the interior as well! It was like I got back a brand new car. ..." Read more
"The work was completed quickly, professionally and under expected cost. What else can a person ask for"
"C.D.E. Collision Center repairs on my Toyota made the damaged areas look like new. Staff members were polite, informative, provided ..." Read more
"So glad we chose C.D.E. Collision! Repair work was done quickly and my car looks awesome! Great people to work with. Would definitely recommend."
"Friendly helpful efficient got me out of there two days ahead of time"
"The due date changed a couple of times which was inconvenient."
"I feel like I got first class treatment. Incredible communication I love the way they worked with the rental company and my car turned out perfect"
"Great communication throughout the process and the work turned out very nicely."
"Excellent service. Excellent communication. Excellent help."
"Everyone was extremely considerate, communication was spot on & my car came out perfect! Thank you so much for the great work!"
"Fast and great customer service. I was informed about every step. Everything was explained to me"

My Experience

The whole process went very smoothly and I was kept up to date every step of the repair process

My Experience

Every person at CDE Collision made me confident that my little Buick would be repaired with care and would be completed when promised. They did not disappoint. I can recommend them without reservation.

Likely to Recommend

Repair Quality

I could not ask for anything more-- the level of service and quality of their work was exemplary.

Customer Service

Returned Clean

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My Experience

My car looks great. They were very friendly and professional.

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Repair Quality

Everyone there was helpful, letting me know what was going on. The car looks great! Probably better than before the wreck!

Customer Service

They were very kind and helpful

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I’m very & very satisfied & appreciate the Job that you all have done thank you ,

Likely to Recommend

I know I’ll be back, so I’ll gladly direct friends and family there.

Repair Quality

Great communication and overall a great experience.

Customer Service

David and the team are outstanding.

Returned Clean

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Returned Clean

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Returned Clean

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Repair Quality

Great body work- inside of car could have used a good vacuuming

Customer Service

Dave was very knowledgeable and helpful

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Repair Quality

Awesome 2nd time going there, friendly, efficient, and they do great work.

Customer Service

Returned Clean

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Returned Clean

My Experience

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My Experience

I have ZERO COMMENTS. A good experience. The office staff were polite and kept us informed. Thank you.

Likely to Recommend

I have used CDE Collision for years and wouldn’t trust anyone else with my car. I frequently refer friends to use them.

Repair Quality

My car looks brand new. CDE Collision’s attention to detail was amazing and I’m very pleased with the results.

Customer Service

Customer service was excellent. David was so helpful and responsive to all my concerns.

Returned Clean

Likely to Recommend

Repair Quality

The work was completed quickly, professionally and under expected cost. What else can a person ask for???

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

C.D.E. Collision Center repairs on my Toyota made the damaged areas look like new. Staff members were polite, informative, provided progress updates, and related paperwork for my records. The service was truly excellent.

Likely to Recommend

Repair Quality

Customer Service

C.D.E. Collision Center repairs on my Toyota made the damaged areas look like new. Staff members were polite, informative, provided progress updates, and related paperwork for my records. The service was truly excellent.