C.D.E. Collision Centers (Desplaines)

4.9 (1,825reviews)
97%
1865 Busse Hwy,  Desplaines,  IL  60016
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Shop AssistantSparkles

In operation 44 years, 11 years at this location.

Our goal is to be the “repairer” of choice for every community we serve. To obtain the goal of being the Auto Body Repair company of choice, we have committed to provide our staff with ongoing internal and external training to ensure the highest possible quality of repairs and customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (1,825)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, thorough communication, and impressive timeliness. Many highlight that repairs were completed ahead of schedule, with vehicles returned clean and looking brand new. The team is frequently described as professional, courteous, and highly knowledgeable, going above and beyond to source parts and keep customers informed throughout the repair process. Customers appreciate the seamless coordination with insurance companies and rental car arrangements. A few customers noted minor concerns, such as occasional scheduling changes, a hood fitment issue, and an estimate discrepancy, reflecting areas customers feel could be refined. Overall, the shop receives strong recommendations, with many customers returning for multiple repairs and referring friends and family.
Select to learn more
"The team was communicative, detailed, and timely in their repairs. They answered all my questions and provided exceptional support, going ..." Read more
"So glad we chose C.D.E. Collision! Repair work was done quickly and my car looks awesome! Great people to work with. Would definitely recommend."
"... After they fixed the damage and replaced my bumper, they washed and cleaned not only the exterior but the interior as well! It was like I got back a brand new car. ..." Read more
"Great team, great continued, follow up to the process, and super responsive to address and after service need. Would highly recommend."
"Apart from hood and headlight everything looks good. Hood has gap when closed."
"Great communication throughout the process and the work turned out very nicely."
"Excellent service. Excellent communication. Excellent help."
"I feel like I got first class treatment. Incredible communication I love the way they worked with the rental company and my car turned out perfect"
"Everyone was extremely considerate, communication was spot on & my car came out perfect! Thank you so much for the great work!"
"... information went to their app, but I dont use their app so I wasnt updated through the process" Read more

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Very happy with the service at CDE David called me with updates until the work was completed.

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Even with extra delays, David was communicating with us every step of the way.

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Returned Clean

My Experience

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I highly recommend CDE Collision Center in Des Plaines.

Repair Quality

David was my contact at CDE Collision Center, and he provided updates throughout the process. The repair took a few days longer than originally promised, but I was satisfied with the results. I was surprised that the inside of my car was cleaned. When I picked up my car it looked & smelled brand new. CDE Collision Center does quality work & David was very professional. I would use them again & I highly recommend CDE Collision Center in Des Plaines.

Customer Service

David was my contact at CDE Collision Center, and he provided updates throughout the process. The repair took a few days longer than originally promised, but I was satisfied with the results. I was surprised that the inside of my car was cleaned. When I picked up my car it looked & smelled brand new. CDE Collision Center does quality work & David was very professional. I would use them again & I highly recommend CDE Collision Center in Des Plaines.

Likely to Recommend

C.D.E. was recommended to me, and I have used their service multiple times.

Repair Quality

Service was great, parts ordered, received, and work was done in a very short time. The labor was fair, the part was expensive, after an internet search, MSRP was charged for it.

Customer Service

Friendly and helpful customer service

Returned Clean

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Returned Clean

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Great communication throughout the process and the work turned out very nicely.

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My Experience

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Dave's communication and outreach were excellent - above and beyond. He also facilitated a smooth and easy pick up, payment, outline of service.

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Returned Clean

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Great customer service

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Excellent

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Fast service, but the estimate was off

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CDE does very good work!

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Great job communicating job status

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Amazing work, and customer service. This place is the best!

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Returned Clean

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Repair Quality

David is very good. He provides great customer service Thank you, David.

Customer Service

David is very good