C.D.E. Collision Centers (Addison)

4.9 (1,618reviews)
100%
635 W. Lake St.,  Addison,  IL  60101
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Shop AssistantSparkles

In operation 44 years, 14 years at this location.

Our goal is to be the “repairer” of choice for every community we serve. To obtain the goal of being the Auto Body Repair company of choice, we have committed to provide our staff with ongoing internal and external training to ensure the highest possible quality of repairs and customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (1,618)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, clear and proactive communication, and timely repairs. Many highlighted that their vehicles were returned looking brand new, with repairs completed ahead of schedule in numerous cases. The team was widely described as professional, friendly, and knowledgeable, with customers appreciating regular text and phone updates throughout the repair process. The convenience of dropping off rental cars at the shop was also noted positively. A few customers mentioned minor concerns, including an isolated attitude from a staff member, a delayed calibration, inaccurate text updates, and issues with cleanliness upon vehicle return - all noted directly from customer comments. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.
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"C.D.E. is honestly an incredible operation, just had two vehicles repaired at two different ..." Read more
"Excellent work on car. Highly recommended."
"... process was excellent. The whole Team was amazing the vehicle looks like new not one flaw from the accident. Thank you so much for spotting things that were ..." Read more
"Not transparent with repair,. There is damage to the hood of my car and Ibwas told that was from the dealer,. ..." Read more
"they fixed my car nicely + gave me warranty and i liked how i could drop the rental off at their ..." Read more
"Repairs were completed faster than expected."
"Actually finished ahead of promised due date"
"... constant updates along the way were appreciated!! Also finishing before estimated date!" Read more
"Everything was great except the calibration that was delayed from Friday to Tuesday, it sounded like it still could have been done Friday ..." Read more
"It was a few days late"
"received call and text to make sure I understood the process"
"Texts every step of the way , great way to make the process so much smoother for the customer"
"Excellent service from start to finish-communication was amazing and the finished repair looked great. Thank you for taking such good care of me and my ..." Read more
"They kept me informed every step of the repair."
"Got text that was inaccurate"

My Experience

I am very satisfied with the work. Everyone was extremely nice and professional!

Likely to Recommend

Repair Quality

Very professional and courteous would recommend them to anyone.

Customer Service

Amanda was top-notch extremely courteous and let us know any of all updates.

Returned Clean

My Experience

Likely to Recommend

All in all, and good experience.

Repair Quality

My only complaint is not about the body work done on the car, but upon receiving the car when finished, no one went over the car with us to point out the work done and asking if we were satisfied. Also, the spare tire was just left in the trunk. Not put back in it's proper place, until I asked that it be. Otherwise, the transaction was friendly, professional and smooth.

Customer Service

Already explained on phone 1.

Likely to Recommend

Repair Quality

Very polite, Excellent work! Even wash and detailed the inside when I picked it up! Telling my family to remember this shop!

Customer Service

My Experience

They did a great job

Likely to Recommend

Repair Quality

I was very happy with my car fixed by them

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job. Repairs look great. People there are always nice and professional.

Likely to Recommend

They always do a great job.

Repair Quality

Great job on my car. I’m very satisfied with the results.

Customer Service

I was updated in the progress throughout the process.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I appreciated the updates as my car was being worked on. AND my car was returned to me very clean!

My Experience

Thorough honest efficient! Thank you

My Experience

Keep us the great work. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

recommend

Repair Quality

Good job

Customer Service

Likely to Recommend

Repair Quality

Excellent work, service and communication

Customer Service

Returned Clean

My Experience

Thank you for the quick repairs and excellent communication throughout the process. Amanda, Jennifer and the team made our already stressful situation less stressful for us.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

they fixed my car nicely + gave me warranty and i liked how i could drop the rental off at their shop instead of driving it back to enterprise

Customer Service

the actual mechanic was nice but the front desk lady had a slight attitude—overall though very nice people

Likely to Recommend

Me gusto mucho el servicio

Repair Quality

Estoy muy agradecida, son muy eficientes

Customer Service

Muy buena atención

Returned Clean