C.D.E. Collision Centers (Addison)

4.9 (1,605reviews)
100%
635 W. Lake St.,  Addison,  IL  60101
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Shop AssistantSparkles

In operation 44 years, 14 years at this location.

Our goal is to be the “repairer” of choice for every community we serve. To obtain the goal of being the Auto Body Repair company of choice, we have committed to provide our staff with ongoing internal and external training to ensure the highest possible quality of repairs and customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (1,605)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. Communication was a standout strength, with frequent text and phone updates keeping customers informed throughout the repair process. Timeliness was another highlight, as numerous customers noted their vehicles were completed ahead of the promised date. Staff professionalism and friendliness were widely appreciated across all touchpoints. A few customers noted areas for improvement, including occasional inaccurate status updates, minor cleanliness concerns upon vehicle return, and isolated instances of less-than-ideal front desk interactions, all as mentioned directly by customers.
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"C.D.E. is honestly an incredible operation, just had two vehicles repaired at two different ..." Read more
"CDE does fantastic work. My car looks like new again. I will definitely recommend CDE!"
"Excellent work on car. Highly recommended."
"I am totally satisfied. The repair was done well and met my expectations, and I really appreciated the professionalism of ..." Read more
"Great experience! Car looks like new and service was friendly, fast, and efficient!"
"Actually finished ahead of promised due date"
"Repairs were completed faster than expected."
"... constant updates along the way were appreciated!! Also finishing before estimated date!" Read more
"helpful, fast, and reliable!"
"Staff was great. Repairs were completed sooner than anticipated. The damaged area looks good as new."
"Texts every step of the way , great way to make the process so much smoother for the customer"
"Excellent service from start to finish-communication was amazing and the finished repair looked great. Thank you for taking such good care of me and my ..." Read more
"Your service was excellent and we were well informed throughout the repair process!! I will highly recommend you to others! Thanks for ..." Read more
"... disappoints with the customer service you're given there. I love that they keep you informed throughout the whole process. They matched up the color so perfectly. ..." Read more
"I was very satisfied with keeping me in the loop with the updates on my cars repair progress. They did a very professional and ..." Read more

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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recommend

Repair Quality

Good job

Customer Service

Likely to Recommend

Repair Quality

Excellent work, service and communication

Customer Service

Returned Clean

My Experience

Thank you for the quick repairs and excellent communication throughout the process. Amanda, Jennifer and the team made our already stressful situation less stressful for us.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

they fixed my car nicely + gave me warranty and i liked how i could drop the rental off at their shop instead of driving it back to enterprise

Customer Service

the actual mechanic was nice but the front desk lady had a slight attitude—overall though very nice people

Likely to Recommend

Me gusto mucho el servicio

Repair Quality

Estoy muy agradecida, son muy eficientes

Customer Service

Muy buena atención

Returned Clean

My Experience

Staff was great. Repairs were completed sooner than anticipated. The damaged area looks good as new.

My Experience

Smooth, they kept consistent communication and did a great job 5 stars

My Experience

We have to bring the car back as the turning signals are not working properly

Likely to Recommend

Repair Quality

Looks perfect and was put on well.

Customer Service

Nice and communicative

Returned Clean

Likely to Recommend

Repair Quality

Great job on the repairs! Very good customer service, and status updates throughout the process.

Customer Service

Returned Clean

Likely to Recommend

I will go again if I had accident again

Repair Quality

Good job

Customer Service

Good job

My Experience

Likely to Recommend

Repair Quality

Excellent job repairing car. Staff was very professional

Customer Service

Excellent work on car. Highly recommended.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Repairs were completed faster than expected.

My Experience

They repair my truck quick,they diid a great job. Thank you

Likely to Recommend

Repair Quality

Great experience! Car looks like new and service was friendly, fast, and efficient!

Customer Service

Everyone I came in contact with were great!