Auto Collision Experts - Palestine

4.9 (966reviews)

98%

(903) 727-5695

1016 S Loop 256, Palestine, TX 75801

98%

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1016 S Loop 256
Palestine, TX 75801

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About Auto Collision Experts - Palestine

See Photos

1016 S Loop 256
Palestine, TX 75801

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 7 years.

"We are an East Texas owned, family oriented auto collision repair center that proudly serves the Palestine, TX area. We are a full service auto body facility that uses the latest tools and techniques to ensure your repairs are done right. We provide all types of auto body and collision services for family cars, local law enforcement agencies, fleet management companies, dealerships and more. We are committed to earn your business by making you the consumer our top priority. We pride ourselves as having quick response times, a very courteous staff, and exceptional rates. We provide auto body collision repair and automotive painting services for all makes and models including imports, performed by highly trained, I-Car certified technicians."

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Ford

Honda

I-Car

Scion

Toyota

Call

Website

Reviews (966)

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Newest
Rating

712 Customers Rated

5 Stars

66.3% Complete

(640)
4 Stars

5% Complete

(48)
3 Stars

0.7% Complete

(7)
2 Stars

0.7% Complete

(7)
1 Star

0.4% Complete

(4)
< 1 Star

0.6% Complete

(6)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. Communication was a standout strength, with frequent text and call updates keeping customers informed throughout the repair process. Timeliness was also highlighted positively, as many vehicles were completed ahead of schedule. Customers appreciated the complimentary detailing and cleaning services. A few customers noted minor concerns around cleanliness in isolated cases and occasional delays due to parts availability, though customers acknowledged these were outside the shop's control. Overall, the experience was described as professional, reliable, and customer-focused.

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Service Quality
Timeliness
Communication

"... and dent on fender fixed flawlessly. In addition, the team took special care in ensuring my car was returned pristine inside and out, better than before, even though they ..." Read more

"... vehicle, you couldnt tell where the damage was, and it looked like it just rolled off the showroom floor in that spot. They did an excellent job.." Read more

"Auto collision team in Palestine Tx always go above and beyond. They not only take care of your vehicle keep you informed and do a wonderful job cleaning ..." Read more

"Everyone was very courteous and helpful. I have no complaints concerning the professionalism andor workmanship."

"... family have used Auto Collison multiple times, they repair in a timely manner, very fair on price and I have no negative comments or experiences with them. Added plus they ..." Read more

"Yes! Top notch communication! Our vehicle was ready a day before it was promised."

"... detail really shows. Even going above and beyond by getting my car finished a couple days early, which saved me money on my rental. Truly appreciate your great work and ..." Read more

"... car was damaged from a deer. Auto Collision Experts kept me up to date on completion times and even finished a week early. I would recommend them to anyone!" Read more

"Fantastic job- regular updates & finished the job a day early! Also, got a complimentary beautiful detail on our car!!"

"It was earlier than promised."

"Super nice, kept me updated every step of the way, and always willing to answer any questions!"

"... pleased in everything Auto Collision Experts. They informed me constantly about progress done and what to expect next. Everyone treated us like family even tho I knew ..." Read more

"They kept me up to date on my vehicle almost daily and had it completed on time as promised. And the work was excellent."

"... called about my insurance approval they told me that they were not receiving any word from them which they had not told me about before and I was frantically trying to get ..." Read more

"The communication from start to finish....and outcome was super fantastic.."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication