Auto Collision Experts - Palestine

4.9 (950reviews)

98%

(903) 727-5695

1016 S Loop 256, Palestine, TX 75801

98%

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1016 S Loop 256
Palestine, TX 75801

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About Auto Collision Experts - Palestine

See Photos

1016 S Loop 256
Palestine, TX 75801

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 7 years.

"We are an East Texas owned, family oriented auto collision repair center that proudly serves the Palestine, TX area. We are a full service auto body facility that uses the latest tools and techniques to ensure your repairs are done right. We provide all types of auto body and collision services for family cars, local law enforcement agencies, fleet management companies, dealerships and more. We are committed to earn your business by making you the consumer our top priority. We pride ourselves as having quick response times, a very courteous staff, and exceptional rates. We provide auto body collision repair and automotive painting services for all makes and models including imports, performed by highly trained, I-Car certified technicians."

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Ford

Honda

I-Car

Scion

Toyota

Call

Website

Reviews (950)

Sort By:
Newest
Rating

699 Customers Rated

5 Stars

66.2% Complete

(629)
4 Stars

5.1% Complete

(48)
3 Stars

0.6% Complete

(6)
2 Stars

0.7% Complete

(7)
1 Star

0.4% Complete

(4)
< 1 Star

0.5% Complete

(5)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional service quality, with many noting flawless repairs that make vehicles look brand new or better than before. Communication stands out as a major strength, with customers appreciating regular updates via text messages and phone calls throughout the repair process. The team is frequently commended for professionalism, friendliness, and going above and beyond expectations. Timeliness is generally excellent, with many vehicles completed early or on schedule. Customers value the thorough cleaning and detailing provided. While most experiences are highly positive, some customers noted issues with interior cleanliness and occasional delays due to parts availability, though these were typically handled professionally with clear communication.

Select to learn more

Service Quality
Timeliness
Communication

"Problem rectified and dent on fender fixed flawlessly. In addition, the team took special care in ensuring ..." Read more

"When they were through with my vehicle, you couldnt tell where the damage was, and it looked like it just rolled off the showroom floor in that ..." Read more

"Amazing work ! Highly recommend this place to anyone that is in need of any vehicle repairs."

"... extremely satisfied with the work that they done. It was a perfect job" Read more

"It looks better than it did when I drove it off the dealerships lot."

"My vehicle was ready earlier than expected."

"Our vehicle was ready a day before it was promised."

"A little earlier than anticipated!"

"It was early"

"Ready when promised."

"Super nice, kept me updated every step of the way, and always willing to answer any questions!"

"Everyone at ACE is great to work with. The communication during the whole process was consistent. Quick, reliable, and professional work ..." Read more

"Car looks great! Like nothing ever happened! Also appreciated the text messages giving updates periodically."

"Professional and communicated effectively throughout the repair process"

"I was advised through the whole process from start to finish. I am satisfied completely"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Problem rectified and dent on fender fixed flawlessly. In addition, the team took special care in ensuring ..." Read more

"When they were through with my vehicle, you couldnt tell where the damage was, and it looked like it just rolled off the showroom floor in that ..." Read more

"Amazing work ! Highly recommend this place to anyone that is in need of any vehicle repairs."

"... extremely satisfied with the work that they done. It was a perfect job" Read more

"It looks better than it did when I drove it off the dealerships lot."

"My vehicle was ready earlier than expected."

"Our vehicle was ready a day before it was promised."

"A little earlier than anticipated!"

"It was early"

"Ready when promised."

"Super nice, kept me updated every step of the way, and always willing to answer any questions!"

"Everyone at ACE is great to work with. The communication during the whole process was consistent. Quick, reliable, and professional work ..." Read more

"Car looks great! Like nothing ever happened! Also appreciated the text messages giving updates periodically."

"Professional and communicated effectively throughout the repair process"

"I was advised through the whole process from start to finish. I am satisfied completely"

William (Dodge owner) reviewed 7/30/26

Justin (Land Rover owner) reviewed 7/30/26

Etta (Chrysler owner) reviewed 7/28/26

Not only did Auto Collision Experts do an amazing repair job, they even detailed my vehicle!! Thank you.

Patricia (Nissan owner) reviewed 7/27/26

Great service

Lewlyn (Toyota owner) reviewed 7/22/26

Jim (RAM owner) reviewed 7/16/26

Kayla (RAM owner) reviewed 7/14/26

Great work! Truck looks good! Very pleased!

Lucas (Toyota owner) reviewed 7/9/26

Our Toyota Sienna was damaged when a tree branch fell on it and one of the doors needed to be replaced. The repair work was done with excellence and was returned a little early when we needed the van back in time to go on a trip. Great experience.

Pam (Honda owner) reviewed 7/9/26

They were the nicest and most helpful people. I would definitely recommend them to anyone that needs auto body repair.

Joshua (Lincoln owner) reviewed 7/7/26

Steve (Toyota owner) reviewed 7/7/26

Excellent work

Clara (Honda owner) reviewed 7/6/26

Dewayne (Chevrolet owner) reviewed 7/6/26

I was advised through the whole process from start to finish. I am satisfied completely

Logan was outstanding

Great communication and repair work

Top notch 👌

Vickie (GMC owner) reviewed 7/1/26

Jessica (Ford owner) reviewed 6/29/26

Robyn (Nissan owner) reviewed 6/26/26

Although it took longer than expected it was no fault of ACE. Broken parts kept arriving. They kept me posted and updated through the entire process.

Clay (Buick owner) reviewed 6/23/26

Always polite and answer questions and give information with good customer service. We received frequent updates. Our car looked beautiful and drove beautifully. thank you.

Juan (Ford owner) reviewed 6/22/26

Translated from Spanish by Carwise

Translate review to English

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Excelente trabajo, un servicio al cliente atento y con unos tiempos de espera muy razonables. Gracias Equipo por su trabajo.

Gina (Toyota owner) reviewed 6/19/26

Brandy (Toyota owner) reviewed 6/18/26

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view more shops in: Palestine | 75801

The average cost of auto body repair for a vehicle damaged in an accident in 2021 was $3,790.

Auto Collision Experts - Palestine

Get an AI powered repair cost prediction

Schedule an estimate appointment

Explore easy payment plans powered by Sunbit

About Auto Collision Experts - Palestine

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (950)

699 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

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