Auto Collision Experts - Palestine

4.9 (957reviews)
98%
1016 S Loop 256,  Palestine,  TX  75801
Bot
Shop AssistantSparkles

In operation 7 years.

"We are an East Texas owned, family oriented auto collision repair center that proudly serves the Palestine, TX area. We are a full service auto body facility that uses the latest tools and techniques to ensure your repairs are done right. We provide all types of auto body and collision services for family cars, local law enforcement agencies, fleet management companies, dealerships and more. We are committed to earn your business by making you the consumer our top priority. We pride ourselves as having quick response times, a very courteous staff, and exceptional rates. We provide auto body collision repair and automotive painting services for all makes and models including imports, performed by highly trained, I-Car certified technicians."

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM
Honda
I-Car
Scion
Toyota

Reviews (957)

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Repair Quality

Although it took longer than expected it was no fault of ACE. Broken parts kept arriving. They kept me posted and updated through the entire process.

Customer Service

My Experience

Always polite and answer questions and give information with good customer service. We received frequent updates. Our car looked beautiful and drove beautifully. thank you.

Translated from Spanish by Carwise
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My Experience

Excelente trabajo, un servicio al cliente atento y con unos tiempos de espera muy razonables. Gracias Equipo por su trabajo.

My Experience

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Customer Service

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Repair Quality

We as a family have used Auto Collison multiple times, they repair in a timely manner, very fair on price and I have no negative comments or experiences with them. Added plus they are literally next dorr to a rental car place...so if you have a rental you are returning you can turn it in and walk next door to get your car.

Customer Service

Returned Clean

My Experience

Logan was a really big help, he communicated updates to me everyday to ease my concerns, overall the shop and him did an amazing job

My Experience

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Repair Quality

My van looks great, Updates on how things were going was wonderful. Very HAPPY

Customer Service

Returned Clean

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Repair Quality

Excellent work

Customer Service

Was ready when promised

Returned Clean

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Returned Clean

My Experience

Yall did marvelous job

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Repair Quality

Logan was great. Even though the insurance company was a pain in the backside.

Customer Service

Logan was great even though the insurance company was a pain in the backside

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Repair Quality

Guy hit my car and they made it look back to normal. To be honest, the car wash and vacuum was the best part. Cause I never expected to get that, so was an awesome extra and appreciated.

Customer Service

Likely to Recommend

absolutely!

Repair Quality

looks great!!

Customer Service

excellent! Diamante and Logan were great in every way... even when I had goofy questions

Returned Clean

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Repair Quality

Excellent customer service and advisors are a tremendous help.

Customer Service

Returned Clean

My Experience

Great communication updates throughout the process and truck looks great

Likely to Recommend

Repair Quality

Pleased with the repairs and good communication during the process

Customer Service

All work was completed in a timely manner and was done well

Returned Clean

My Experience

I’m extremely glad that I used collision experts instead of another shop I got an estimate from. I realize certain things now, after the fact. I would recommend collision experts to anyone. VERY PROFESSIONAL!