Auto Collision Experts - Palestine
In operation 7 years.
"We are an East Texas owned, family oriented auto collision repair center that proudly serves the Palestine, TX area. We are a full service auto body facility that uses the latest tools and techniques to ensure your repairs are done right. We provide all types of auto body and collision services for family cars, local law enforcement agencies, fleet management companies, dealerships and more. We are committed to earn your business by making you the consumer our top priority. We pride ourselves as having quick response times, a very courteous staff, and exceptional rates. We provide auto body collision repair and automotive painting services for all makes and models including imports, performed by highly trained, I-Car certified technicians."
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The only downside is that you couldn’t get my vehicle repaired within the 30 days I had alotted for a rent car. I ended up having to pay for a rent car for an additional 18 days out of pocket.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Truck was done horribly! Dent still in fender, bubbles in paint, front tire wasn’t changed out, sensor wasn’t replaced. Took truck back for repair, fender to be repainted, tire sensor, front tire. They repaired fender. Changed out tire, took out my back tire sensor and put on front tire, and that didn’t work. Now down two tire sensors. They did Replaced tire, but just moved damaged rim to the back of the truck. Did not replace rim. And left me with TONS of overspray! Will be contacting an attorney. Completely upset. Tried to talk to them over and over again. Logan quit responding. Wouldn’t even face me when I picked up my truck for the second time. I have had 4 vehicles repaired by ACE NEVER again. I have referred over a dozen people, which I now greatly regret!
My Experience - 5.0/5.0 -
Satisfied
Likely to Recommend - 5.0/5.0 -
Their good
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Satisfied
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would definitely recommend them. They did an excellent job with the body work and paint.
Repair Quality - 5.0/5.0 -
ACE did a great job with my car. I am very happy with the outcome and with their communication with me throughout the long process.
Customer Service - 5.0/5.0 -
ACE did a great job with my car. I am very happy with the outcome and with their communication with me throughout the long process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No one checked the backseat before delivery as they threw the old mud guards back there dirt and all. But all the body repair was 100%.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Logan and Lexi were very helpful
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Only reason for the 8 was, they wanted me to pick up my car before it was completed and bring it back after parts came in.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Work was fine, no problems, but you had my car for 2 months for a $5,000.00 repair, seems a little bit too long
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Yall very professional ! Thank you Auto Collision for the great service Yall did to my truck
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional in work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
But I am very upset about my seat .it was fine when I left it was okay when I pick it up .the seat was broke and no one seem to no what happen to it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work, they keep me informed all the time
Customer Service - 5.0/5.0 -
Really friendly people
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job by everyone I spoke with about my vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Impeccable customer service with stellar repair on my 2019 Toyota Tundra Crewmax in Barcelona Red was an incredible success. 5 year old truck rolled out shining like Ruby. Inside and out was almost like a brand new ride! Great crew and phenomenal repair shop!
Likely to Recommend - 5.0/5.0 -
Stellar performance went far beyond previous experiences with "C......" shops. Personal touch with customer makes a HUGE difference.
Repair Quality - 5.0/5.0 -
Stress free experience providing a finished product in showroom condition. Great job and amazing crew!!!
Customer Service - 5.0/5.0 -
Kendall was polite, extremely knowledgeable, and thoroughly informative on the overall repair process by honoring my request for a shop tour.