Auto Collision Experts - Palestine

4.9 (966reviews)
97%
1016 S Loop 256,  Palestine,  TX  75801
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Shop AssistantSparkles

In operation 7 years.

"We are an East Texas owned, family oriented auto collision repair center that proudly serves the Palestine, TX area. We are a full service auto body facility that uses the latest tools and techniques to ensure your repairs are done right. We provide all types of auto body and collision services for family cars, local law enforcement agencies, fleet management companies, dealerships and more. We are committed to earn your business by making you the consumer our top priority. We pride ourselves as having quick response times, a very courteous staff, and exceptional rates. We provide auto body collision repair and automotive painting services for all makes and models including imports, performed by highly trained, I-Car certified technicians."

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM
Honda
I-Car
Scion
Toyota

Reviews (966)

My Experience

Everything turned out great,and it was finished on time! Hope I don't need your services again, but if I do I will be back, and I will recommend you to all I know

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Customer Service

Returned Clean

My Experience

Staff was friendly, professional, efficient & thorough

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See previous note

Repair Quality

Staff was friendly, professional & efficient

Customer Service

See previous note

Returned Clean

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Repair Quality

Did a great job

Customer Service

Fast and friendly

My Experience

Friendly people, great communication and awesome paint job. No complaints

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Customer Service

My Experience

This team of cool professional people are always on point! You can trust them to get you taken care of whether your car has been damaged or you just need a part ..call them to get the quality work - and friendly service❤️

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Customer Service

Returned Clean

My Experience

They were accommodating to my graduation travels situation; a special moment for my family, and for that as well as their professional service, I am grateful.

My Experience

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My Experience

We were always kept aware of what was happening. We never called to check once, always knew. It has been a pleasure both times you guys have worked on our car!

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Repair Quality

Very knowledgeable, they worked with my insurance, always kept me updated. I would definitely use them again

Customer Service

Very knowledgeable, they worked with my insurance, always kept me updated. I would definitely use them again

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The work done on my car was done so well I can’t even tell my 3 year old car had any damage!! Plus, they even got it done a day early! Wonderful! Logan and Lexi are so professional and we’re understanding of my needs!

Customer Service

Returned Clean

My Experience

My right front fender by the headlight has a spot on it that looks like it has been hit by a buffing wheel by accident but other then that ,stand up job.

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Repair Quality

Perfect they did a stand up job

Customer Service

My Experience

I give my experience with Logan and group ( they were all good) at Auto Collision Experts a full FIVE STAR rating.Might could of been faster, but I knew going in the Insurance would be a delay. They did beautiful work on my Avalon. ! Not only that, it looks as though they washed and waxed the whole car before returning it to me……. Thanks guys.. !

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My Experience

Simply flawless! My truck had over 18k in damages, and when I picked it up after the repairs, I was absolutely blown away by the quality and attention to detail. I truly appreciate the excellent communication and the impeccable work done.

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Repair Quality

Perfect 10 out of 10

Customer Service

Logan excelled in keeping me informed, super job

Returned Clean

My Experience

I was amazed that my vehicle repair was completed in four business days and you kept me informed each step of the process! That is EXCELLENT customer service which is rare these days. Thank you to everyone who had a part in the repair. I will definitely recommend you to my friends amd family.

Likely to Recommend

I am definitely going to tell my friends about the fantastic repair experience. You guys are MILES ahead of the other major repair business in town. I could not believe how perfect the paint job matched.

Repair Quality

From the moment I requested an estimate until i picked up my repaired vehicle I experienced EXCELLENT customer service! Pleasant and knowledgeable staff. The vehicle is used to transport my disabled 97 year old parent and they did everything possible to expedite my repair in the shortest time possible. I was extremely pleased with the finished job!

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Very professional

Repair Quality

I sent them paperwork showing I’m executor of my mother’s estate and asked them to give me updates on the vehicle and I would be picking up the vehicle. They did as asked and I am thankful for this.

Customer Service

Very helpful when explaining the situation with my mother’s vehicle and they always called or texted with updates

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean