Auto Collision Service - W Jefferson

4.9 (735reviews)
97%
5717 West Jefferson Blvd.,  Fort Wayne,  IN  46804
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Shop AssistantSparkles

In operation 70 years, 27 years at this location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
Hyundai
I-Car
Infiniti
Kia
Nissan
Nissan GTR

Reviews (735)

My Experience

Dennis Simmons, they did an outstanding job on repairing my Honda Ridgeline. They washed the exterior and cleaned the floor mats. I would highly recommend ACS! I will use them again if need be.

Likely to Recommend

Great job! Very professional.

Repair Quality

Great work-good communications.

Customer Service

Top notch.

Returned Clean

My Experience

They did a great job. They went above and beyond what was expected.

My Experience

Auto Collision has overtime repaired several of my cars. Excellent attention to detail. Very professional and friendly. Highly recommend them for your body repair needs. RS

Likely to Recommend

Repair Quality

Auto Collision has repaired several of my cars. The work has always been high quality, professional with attention to detail.

Customer Service

Returned Clean

My Experience

My Experience

Wonderful job! My vehicle looks amazing!

Likely to Recommend

Repair Quality

Good job was done everything looks good. Communication could of been a little better. Overall a good experience.

Customer Service

Good job was done everything looks good. Communication could of been a little better. Overall a good experience.

Returned Clean

Likely to Recommend

Repair Quality

Excellent service very good people to work with. Very accommodating to their customers. I have given their name out to others many times.

Customer Service

Returned Clean

My Experience

I was impressed from the initial stages of the estimate to the project completion. Staff is very considerate!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thanks for washing the car and cleaning the inside too.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

So far i still haven't really inspected my vehicle in detail, but for now the little o have seen im satisfied

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My insurance is refusing to repair part of the damage that was caused by this wreck. They claim Auto Collision sent them photos of a wreck from last year showing damage at the rear driver side by the trunk/bumper meets side panel area. This vehicle has not had any damage on the driver side since 2014. So someone is majorly misinformed with Auto Collision or insurance company. I sent them a letter saying if repairs are not completed I will be consulting my boss about the possibility of suing for breach of contract. I also noticed in the last few days that the trunk is not shutting properly each time I use it. Sometimes I have to pull it down 2-3 times to ensure it closes fully. And I also found recently from a repair that was done last year that the passenger front door is not shutting properly, and the door crack is not aligned, and you can hear a creaking noise/metal on metal when opening the door. And the small bottom piece underneath that area is very loose as well. I don't know if anything can be done about those repairs from last year, but I am not happy about this current repair, or the previous one from last year. I will likely be finding someone else to go to for future repairs as well as insurance.

Customer Service

Returned Clean

Likely to Recommend

Always!

Repair Quality

Great service, my car is perfect and the staff at AC were all very empathetic and helpful with all of my needs!

Customer Service

See previous comment

Returned Clean

My Experience

The repairs look very good. They were done in a timely manner. It was nice to get updates on every step of the process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great!! Thank you!

Customer Service

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everyone I worked with was amazing and very nice. They addressed a missed part replacement in about 10 minutes before I left with my repaired vehicle. They gave it to me cleaned and repaired and took care of my rental car coordination too. Thanks!

Customer Service

Everyone I worked with was amazing and very nice. They addressed a missed part replacement in about 10 minutes before I left with my repaired vehicle. They gave it to me cleaned and repaired and took care of my rental car coordination too. Thanks!

Returned Clean