Peters Body Shop, Inc

4.9 (328reviews)
98%
4392 Bluffton Rd,  Fort Wayne,  IN  46809

In operation 46 years.

Collision Repair Specialist

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Nissan
Ram
Scion
Toyota

Reviews (328)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new or better than before the accident. The professionalism and friendliness of the staff are frequently highlighted, along with exceptional attention to detail, including vehicles being cleaned and polished upon return. Many customers appreciated proactive communication through calls and texts to keep them updated throughout the repair process. Timeliness was largely viewed positively, with several customers noting their vehicles were completed ahead of schedule. A few customers, directly from their comments, mentioned delays due to parts back-orders or insurance-related issues, and one noted a preference for more proactive updates toward the end of the repair process. Overall, the shop is widely recommended for its craftsmanship, customer care, and dedication to customer satisfaction.
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"Great service! Great attention to details and they make sure the vehicle is done to customers satisfaction! Thank you Peters ..." Read more
"Above and beyond service! The work is beautiful and professional! I heartily recommend their service!"
"... Body Shop, Inc. and all employees talked to were all very professional and did the great job, they said they would do. Would recommend them to anyone and if ever needed, ..." Read more
"... Body Shop for several years for our business and always dependable to do a great job!" Read more
"Peters always goes above and beyond when it comes to repairs! They keep in touch with you over the status and ..." Read more
"... by just a few days due to a delayed part. However, the shop communicated with me and let me know" Read more
"... was a delay related to a part not being delivered. Im surprised to one contacted me about this on or before the day we were told to expect the repairs to be ..." Read more
"Great job of keeping us informed of the repair progress."
"Shop contacted me with updates of when the repairs were going to be completed. Were finished a couple days early!"
"Liked the work, wish I was updated a little more on the process towards the end. Face to face customer service was a little spotty ..." Read more

Likely to Recommend

Repair Quality

Easy to work with. Got car repaired quicker than I expected. All work seems very well completed.

Customer Service

Friendly, competent and trustworthy

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Great craftsmanship

Repair Quality

Peters was very professional and my car was clean and nice and shiny when it returned. It took a few extra days, but it seems worth it.

Customer Service

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Repair Quality

Great service! Great attention to details and they make sure the vehicle is done to customers satisfaction! Thank you Peters Body Shop!!

Customer Service

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Repair Quality

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Repair Quality

Great job! A++++

Customer Service

Great!

My Experience

total professionals top to bottom

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Repair Quality

Customer Service

My Experience

Did an excellent job. Can't even tell that the damage was ever there!

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Repair Quality

Staff was professional. Work was done well and timely.

Customer Service

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Repair Quality

Body repair looked great!

Customer Service

Very professional

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Repair Quality

Customer Service

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Tops on my list!

Repair Quality

Above and beyond service! The work is beautiful and professional! I heartily recommend their service!

Customer Service

Quote was accurate and on time. Handled all insurance issues! Great...

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Repair Quality

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Repair Quality

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Customer Service

Caleb was excellent to work with took care of everything.

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Repair Quality

Great communication, service, and very friendly! My car looks brand new

Customer Service

Very nice and friendly

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Repair Quality

Very nice work.

Customer Service

Very nice work.

Returned Clean