Auto Craft
In operation 48 years.
Family owned business for over 30 years. Our goal is to provide a friendly auto repair facility for the Kansas City area. We take pride in our city and the people in it.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Truck looks very good. I do wish you would have put the Avalanche chrome word/decal on the new door.
Customer Service - 5.0/5.0 -
quick and friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job on my vehicle..very satisfied
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10/10 experience. Always has been with Auto Craft KC. 0 Complaints!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
These guys do great work for a fare price
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
It took nearly double the time quoted to do my car and the communication about issues was awful.
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
Don’t feel at this point that I can give a good review because everything that was torn up in the accident was not replaced even though Dustin told me it was. I’ve put two bottles of power steering fluid in since I got it out of the shop and the passenger front wheel well had not been replaced even though Dustin told me it had. I told Austin and I told Dennis about the wheel well and they have been under that car several times doing alignments and other work so I know that they knew that was not damaged before the accident. I’m sorry that American Family insurance lowballed Auto Craft and didn’t pay for all of the damages but Dustin told me that he had already completed the repairs even the ones that American Family decided not to pay for. As far as American family insurance goes that will be taken care of by an attorney . I’m a single 65-year-old woman and when I put my car in the shop to be repaired I expect everything that I mention to be repaired this is why I learned to work on cars when I was younger because at least I knew things were done and they were done right. Unfortunately because of arthritis I can’t do it anymore and I took my truck back to Auto Craft For the plain simple fact that they had worked on my truck before and they were familiar with it. I’m sorry to give such a bad review but I’m not happy with the total work done
Customer Service - 1.5/5.0 -
Not satisfied at this point because everything from the accident was not repaired I’m still leaking power steering fluid and the front inner fender well did not get replaced like Dustin told me it had. I understand that American Family lowballed Auto Craft on their estimate but at that time Dustin told me he had already replaced all of the power steering problems therefore I am sitting here wondering why I have put two bottles of power steering fluid in it since I got it out of the shop. And the inner fender well it’s just cracking more and more because obviously when I turn the tire is catching on it. Brand new Perelli‘s mind you and I’m not going to be happy if they are damaged. I don’t like to gripe and complain but this is the second time I’ve had problems at Auto Craft. The first time there was a brand new water pump timing belt and a serpentine belt that were stolen out of the trunk of my Ridgeline. I still don’t understand why they were even in the trunk which is in the back of the bed I had even flipped the switch so you have to use the key to open it where normally it’s unlocked if the truck is unlocked. Dustin did not seem too concerned about it and since my fiancé was out of town I didn’t push it. I understand that Auto Craft is going through some problems right now but the Customer should not have to pay for it.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
The body work done to repair damage to the mirror and door of my Honda, was very professional. The cost of the repair was reasonable and completed in a timely manner. I was pleased with the entire process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service. HIGH quality work
Customer Service - 4.5/5.0 -
Excellent customer service. HIGH quality work
Returned Clean
My Experience - 5.0/5.0 -
Good job!
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
They forgot to paint my passenger side door under the mirror it still has bubbles under the paint and the inner door panel they removed on the passenger side is loose and rear view mirror doesn't work any more on the passenger side other than that they did a good job on my quarter panels.